Production Support Engineer

At Jump Trading Group, we are dedicated to pioneering research that transforms the financial landscape. We empower the brightest minds in Mathematics, Physics, and Computer Science to explore scientific frontiers and implement groundbreaking research in the global financial markets. Our unique culture fosters constant innovation, demanding fearlessness, creativity, intellectual integrity, and a fierce sense of competition. We believe in collective success and the power of collaboration to unlock individual potential. Research outcomes at Jump go beyond superior risk-adjusted returns; we design, develop, and deploy technologies that reshape our world, support startups across various industries, and collaborate with leading global research institutions to tackle complex challenges.Our global High Performance Computing Team is actively seeking a Production Engineer to join our Chicago office. The vast scale of our computing environments presents unique challenges in achieving optimal performance and reliability. Integrating various systems—including compute, scheduling, networking, and large-scale data storage—is essential to support our data pipelines and quantitative research initiatives. The ideal candidate will be a proactive, detail-oriented professional with extensive experience managing Linux environments and a robust software development background to maintain and enhance our uniquely tailored systems at scale.

Role Overview Jump Trading LLC is hiring an Electrical Engineer focused on High-Performance Computing (HPC) Infrastructure. This position is based in Chicago or New York. The role centers on designing and maintaining electrical systems that power advanced trading technologies. What You Will Do Work with cross-functional teams to improve the performance of HPC electrical infrastructure. Ensure reliability and efficiency across all electrical systems supporting trading operations. Develop and implement new engineering solutions to meet evolving technology needs. Location Chicago or New York

Join Akuna Capital as a Performance Engineer:At Akuna Capital, we pride ourselves on being a forward-thinking trading firm that emphasizes collaboration, cutting-edge technology, and data-driven solutions. As an options market-maker, our mission is to provide competitive quotes for buying and selling, which is supported by our commitment to designing and implementing innovative low-latency technologies, trading strategies, and mathematical models.Founded by our visionary partners in Sydney, we established our first office in 2011 in Chicago, the heart of the derivatives industry. Today, we are proud to have expanded our presence with additional offices in Sydney, Shanghai, London, and Singapore.Your Role: As a key member of our Performance Engineering Team, you will adopt a holistic and rigorous approach to enhance software, hardware, and strategy performance. This includes increasing our competitiveness across global exchanges. Your responsibilities will include identifying optimization opportunities and executing improvements through software enhancements, hardware analysis, and performance benchmarking.

As a Substation Engineer I, you will play a pivotal role in the design and implementation of electrical systems and physical layouts for high voltage substations. Your expertise will contribute to the successful delivery of critical substation systems as part of our diverse range of projects. Collaborating closely with civil engineering teams, you will develop innovative, reliable solutions tailored to meet the complexities of intricate substation projects.

Join IMC as a Senior Procurement Category Manager and play a pivotal role in our dynamic hardware deployments. As we continue to expand, this position will be crucial for sourcing hardware and infrastructure components, while nurturing supplier relationships that facilitate high-performance computing on a large scale. You will collaborate daily with local data center teams, research clusters, and cross-functional departments—such as Platform, Network, Engineering, and Finance—to ensure IMC has the appropriate hardware, delivered on time, and under optimal commercial terms. We are looking for a candidate with extensive experience in data center and enterprise hardware procurement, exceptional negotiation skills, and the ability to navigate complex technical areas such as GPU deployments, liquid cooling systems, and high-density compute environments.

Role Overview Jump Trading is seeking an HPC Operations Lead to oversee and enhance high-performance computing environments. This role focuses on optimizing HPC infrastructure and maintaining reliable, high-performing systems that support trading operations. What You Will Do Manage and optimize HPC systems to ensure consistent performance and uptime Work closely with teams across the organization to improve efficiency and implement new solutions Support ongoing operations in a trading environment where reliability and speed are critical Location This position is based in Chicago or New York.

Join our dynamic team at IMC Trading as a Data Platform Operations Engineer focused on performance. In this pivotal role, you'll leverage your data expertise and operational skills to enhance the reliability, accuracy, and efficiency of our data systems that underpin performance analysis and strategic decision-making.As a production-facing engineer, you will collaborate closely with the Performance Team and key stakeholders to ensure that our data workflows are robust, observable, and efficient.Key Responsibilities:Oversee the operational health of the Performance Team's data platform.Monitor and maintain ETL processes and data pipelines to ensure correctness, timeliness, and stability.Design and implement data quality checks, reports, and alerts tailored to performance data.Analyze and resolve data issues and pipeline failures, identifying root causes to prevent recurrence.Manage and troubleshoot GitLab CI/CD pipeline challenges related to performance data workflows.Oversee workloads and resource usage, identifying and rectifying imbalances and bottlenecks.Develop and maintain operational tools, automation, and runbooks.Continuously optimize data pipelines and workloads to enhance performance and resource efficiency.

Belvedere Trading is a premier proprietary trading firm located in the heart of downtown Chicago. We pride ourselves on our traders who diligently work to provide liquidity to the market through expert market-making across a variety of commodities, interest rates, exchange-traded funds (ETFs), and equity index options. From our inception, we have continuously invested in our proprietary technology, dedicating ourselves to building robust systems from the ground up. Our trading models and software systems undergo constant re-engineering, optimization, and maintenance to ensure we remain leaders in the industry. This achievement is driven by our technology teams, who expertly leverage and refine our innovative technology solutions. At Belvedere, high-performance proprietary development is the cornerstone of our success and competitive edge, fueling our unwavering passion for performance. We are a team driven by intellectual curiosity, constantly searching for insights that will transform not only the way we trade in this technology-driven era but also the future of the trading industry. We place significant emphasis on defining, developing, and deploying high-performance trading software through a collaborative, team-oriented approach. We seek enthusiastic team members whose contributions are vital to our ongoing success.Our team is in search of Software Engineers who specialize in creating high-performance trading systems. As a Software Engineer, you will play a key role in establishing technical standards and significantly contributing to the technical architecture and engineering practices within our teams. You will collaborate with Belvedere Quantitative Analysts and fellow Software Engineers to address challenges in programming, technology, mathematics, and finance by developing high-quality, high-performing, and architecturally sound systems aligned with our business objectives. We are looking for individuals capable of solving complex technical problems in a dynamic and fast-paced environment.

Join bctechpro as a Computer Field Technician, where you'll play a crucial role in maintaining and troubleshooting computer systems in various field locations. This is an exciting opportunity for tech enthusiasts eager to kickstart their careers in IT.

AlixPartners seeks a Performance Analyst in Chicago to help client organizations improve operational results and strengthen performance metrics. This position centers on working with data and business information to spot trends, highlight areas for improvement, and support clients in reaching their goals. Key Responsibilities Analyze operational data to identify patterns and performance gaps Translate business insights into actionable recommendations Support client teams as they implement strategies to meet objectives Contribute to ongoing efforts to boost efficiency and effectiveness Role Focus This role involves close collaboration with both data and client teams. The analyst plays a part in shaping strategies and driving measurable improvements for organizations.

Accordion is seeking a Senior Production Support Engineer to help maintain and improve the reliability of production systems. This position is based in one of several major cities, including Atlanta, Boston, Charlotte, Chicago, Dallas, Los Angeles, New York, or San Francisco. Role overview This role focuses on keeping production environments stable and high-performing. The Senior Production Support Engineer will handle complex technical issues, deliver solutions, and monitor system health to prevent disruptions. What you will do Troubleshoot and resolve technical problems affecting live systems Work with cross-functional teams to address incidents and drive improvements Optimize system performance and reliability through careful analysis and proactive measures Provide ongoing maintenance and support for production applications Collaboration and impact This position works closely with teams across Accordion to ensure clients receive dependable service. A proactive mindset and strong technical skills are key to continuously refining support processes and delivering consistent results.

About Compass Compass helps people find their ideal place in the world. Since 2012, the company has built a platform that supports residential real estate agents in delivering strong service to buyers and sellers. Program Overview The CIH Inventory & Leads Program is central to Compass’s approach for turning high-intent consumer traffic into real estate transactions. Through partnerships with Redfin.com and Rocket Mortgage, Compass agents receive a steady flow of web inquiries and pre-qualified, finance-first buyers. Role Overview: Performance Advisor (Chicago) The Performance Advisor helps agents improve conversion rates by using data, coaching, and accountability to turn demand into closed deals. This role works closely with agents and field leadership to strengthen lead engagement, nurturing, and conversion. The position sits at the intersection of agent success, product adoption, and revenue growth, ensuring agents follow best practices and program standards. Primary Objective Increase conversion rates and revenue by optimizing agent behavior, tool adoption, and execution throughout the consumer lifecycle. Core Responsibilities Agent Performance Coaching & Accountability Work directly with agents to improve performance across the conversion funnel. Deliver actionable coaching based on real performance data. Reinforce consistent use of performance frameworks. Hold agents accountable to program standards and expectations, using lead allocation and disengagement strategies. Performance Management & Optimization Track agent performance using key indicators. Spot performance gaps and create targeted improvement plans. Monitor progress and adjust coaching based on results. Work with Sales Managers to address ongoing underperformance. Product & Workflow Adoption Encourage use of Compass and partner tools that impact conversion rates. Ensure agents use tools effectively for a strong client experience. Connect product usage to performance outcomes. Market-Level Insights & Diagnostics Collect and analyze market-level data to guide strategies. Share actionable insights to improve agent performance.

At FleetWorks, we are revolutionizing the freight transportation industry. Every year, companies invest over a trillion dollars in freight across the U.S., yet the process of matching trucks with jobs remains inefficient and outdated. Our mission is to modernize this system.We are developing intelligent voice agents designed to streamline the chaotic freight booking process into a sophisticated marketplace. Our technology facilitates seamless connections between truckers seeking loads and businesses needing their goods transported, eliminating the need for endless phone calls, texts, and emails.As we expand our engineering team in Chicago, the heart of U.S. freight operations, you will play a key role within our core engineering team. Your responsibilities will involve direct engagement with our product in real-world environments, where you'll design and implement production features, create integrations within complex customer systems, and enhance internal tooling and platform components crucial for efficient scaling of deployments.If you're a talented software engineer eager to engage with users, tackle complex challenges, and witness your code in action within days, this is an exceptional opportunity for you.Discover our Series A funding details!

Role Overview Eversana is seeking a Copy Supervisor with deep experience in oncology and high science communications. This role leads a team of copywriters, guiding the creation of materials that are both scientifically precise and clear for the intended audience. What You Will Do Supervise and mentor copywriters working on oncology and high science projects Ensure all content meets scientific standards and regulatory requirements Shape messaging that connects with healthcare professionals and other stakeholders Oversee the development of content for pharmaceutical or biotechnology clients Requirements Proven background in pharmaceutical or biotechnology communications Strong knowledge of oncology and high science subject matter Experience leading or mentoring copywriting teams Ability to balance scientific accuracy with engaging storytelling Location This position is based in Chicago.

The Director of Production Engineering & IT Support at beyondfinance plays a key role in shaping the company’s technical operations. Based in Chicago, IL with a hybrid work setup, this position guides both engineering solutions and IT support projects. Role overview This leadership role sets the direction for production engineering, focusing on stable operations and a reliable infrastructure. The Director works closely with teams across the company to identify ways to improve system reliability and performance. Key responsibilities Lead production engineering strategy and daily operations Oversee IT support initiatives to maintain smooth business functions Work with other departments to strengthen system reliability and performance Evaluate and implement new technologies that support business goals Collaboration This role requires regular interaction with cross-functional teams to ensure that engineering and IT support efforts align with company objectives. The Director is expected to foster teamwork and drive continuous improvement throughout the organization.

Join Filevine, a pioneering force in Legal AI, as we reshape the future of legal work with our innovative platform, Legal Operating Intelligence System (LOIS). We integrate data, documents, workflows, and teams into a singular system, ensuring clarity and consistency in modern legal operations.LOIS empowers legal professionals by transforming their operations from reactive to proactive, leveraging deep insights and automation to enhance productivity and decision-making. Recognized by Deloitte and Inc. for our rapid growth and innovation, Filevine is committed to fostering collaboration and excellence within our exceptional team.Job Summary: We are on the lookout for a passionate and results-oriented Senior Manager of Performance Marketing to spearhead our performance marketing initiatives. This pivotal role will involve the development, execution, and optimization of comprehensive paid advertising strategies across various channels, including PPC, affiliate marketing, account-based marketing (ABM), brand awareness campaigns, and connected TV. The ideal candidate will possess a strategic mindset, exceptional analytical abilities, and a proven track record of leading teams to achieve measurable outcomes and drive substantial business growth.

Role Overview PPRO is hiring a Payments Performance Optimization Manager based in Chicago. This position leads efforts to improve the efficiency and quality of payment systems, with a focus on both operational performance and customer experience. What You Will Do Analyze payment data to identify trends and areas for improvement Implement strategies to optimize payment processes Work closely with teams across the company to develop and refine payment solutions Contribute expertise that shapes how PPRO approaches payment optimization and maintains a strong position in the market Location This role is based in Chicago.

Roku seeks a Director of Commerce and Performance Partnerships based in Chicago, Illinois. This is a leadership role focused on shaping Roku’s strategy in commerce and performance marketing by building partnerships that drive both revenue and brand presence. Key responsibilities Oversee projects aimed at expanding revenue streams through strategic alliances Create and implement plans to increase user engagement and improve monetization Use expertise in commerce models to identify and secure new business opportunities Role focus This position requires a strong understanding of commerce trends and performance marketing. The Director will design and introduce new strategies to deepen user involvement and support growth across the Roku platform.

At IMC Trading, we harness the power of technology to drive our success. Our proprietary software facilitates millions of trading decisions daily, allowing us to outperform our competitors by making smarter, faster choices. We are seeking a seasoned software developer with exceptional communication abilities to become a vital member of our productivity team. This team is dedicated to enhancing the efficiency of our trading, research, and engineering teams. Rather than developing trading strategies directly, they focus on providing essential tools, infrastructure, and processes that minimize friction and expedite delivery. The role involves creating robust solutions and addressing challenges across the tech stack. This team is responsible for the remote development environment utilized by hundreds of developers and continuously addresses bottlenecks in build processes, whether through impactful one-line fixes or comprehensive architectural changes. They support codebases in various languages, including Python, C++, and Java, enhancing the daily productivity of developers globally.