About the job
About Us:
At Seesaw, we are a trusted partner for over 25 million educators, students, and families globally, dedicated to delivering an unparalleled primary learning experience. Our platform provides a comprehensive suite of award-winning tools, resources, and supplementary content designed to empower teachers in delivering joyful and inclusive instruction. Through engaging lessons, digital portfolios, and effective two-way communication features, we keep educators, administrators, and families connected, ensuring continuous visibility into each student's learning journey and celebrating their successes.
Our Mission:
Seesaw is committed to offering every primary student joyful and connected learning experiences that establish a solid foundation for future success.
Your Team:
This part-time contractor position is integral to our Professional Learning team, composed exclusively of educators passionate about supporting every student's learning journey and fostering teacher success.
Your Role:
We are seeking an outstanding educator ready to leverage their expertise and skills to provide engaging and impactful training on Seesaw products for our clients, both in English and Arabic. This customer-facing role will position you as a solutions expert for Seesaw and Little Thinking Minds (LTM), assisting educators and administrators in their effective use of our products.
You will facilitate Professional Development sessions for a diverse range of educators (and occasionally administrators) in virtual or onsite environments to drive successful outcomes with Seesaw products.
Your Responsibilities:
- Deliver both virtual and onsite professional development and training to enhance the effective use of Seesaw and/or LTM.
- Regularly check your calendar, Slack, and email for updates from the team and scheduled sessions.
- Communicate with clients via email and phone to assist them in scheduling professional development sessions.
- Document and maintain notes pre- and post-session in designated systems, including sending follow-up resources to clients via email.
- Stay informed about the latest features of Seesaw and the support resources that may be necessary for our customers.
- Promptly escalate any customer issues that arise, assisting in resolution and communicating updates as necessary.

