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Programme Development Manager

Maker LabRemote — Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Remote Full-time

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Experience Level

Manager

Qualifications

Qualifications:Bachelor's degree or equivalent professional experience. At least 6 years of experience in e-learning, instructional design, or certification program development. Experience with media agencies is a significant advantage. Proficient in SCORM/xAPI publishing and content production tools (e.g., Articulate Storyline/Rise, Adobe Captivate). Skilled in multimedia production, including video and animations. Familiarity with platforms such as Articulate360, Tiled, Sizmek, or similar content distribution systems. Knowledgeable in LMS reporting and analytics.

About the job

At Maker Lab, we believe in the power of talent and collaboration. As a forward-thinking marketing agency, we specialize in building decentralized, technology-driven teams that work closely with our clients. Our multidisciplinary specialists span various digital marketing competencies, including measurement, analytics, and content production.

Role Overview:

We are currently seeking a Programme Development Manager to spearhead the creation of a partner learning and certification program for our technology client. This initiative aims to empower media agency partners to make informed media buying decisions.

Key Responsibilities:

Curriculum & Learning Design:

  • Take ownership of the entire learning journey: strategize modules, durations, learning outcomes, and content sequencing.
  • Develop comprehensive assessment blueprints: structure exams, establish passing criteria, and provide recertification guidelines.
  • Create detailed storyboards and narration scripts for each module prior to production.

Engaging E-Learning Content Production:

  • Produce approximately 7 hours of interactive e-learning content, incorporating videos, animations, interactive modules, and job aids.
  • Design a 1-hour certification exam with an item bank and psychometric guidelines for scoring and reliability.
  • Ensure all content is accessible, including captions, transcripts, alt text, and thorough accessibility checks.

Content Deployment and Management:

  • Publish SCORM/xAPI packages and deliver all source files (Articulate Storyline/Rise, Adobe Captivate, or equivalent).
  • Collaborate with internal and platform teams to prepare content for LMS deployment.
  • Train client administrators on content management, updates, and maintenance of assessment banks.
  • Conduct quality assurance checks and generate quality and accessibility reports.

Learning Data Tracking and Reporting:

  • Define key data points to be tracked in SCORM/xAPI: completions, attempts, scores, time-on-module, and role metadata.
  • Provide sample reports and CSV/API-ready data extracts for analytics teams.

About Maker Lab

Maker Lab is a cutting-edge marketing agency that focuses on creating decentralized, tech-led teams. We prioritize collaboration with our clients to deliver exceptional results across various digital marketing areas, ensuring that our teams are composed of experts who are passionate about their work.

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