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Project Manager - Client Operations

Pixelogic MediaSeoul, Seoul, South Korea
On-site Full-time

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Experience Level

Experience

Qualifications

QualificationsFluent in Korean and EnglishDeep passion for customer experience and service excellenceStrong technical skills with a proactive approach to problem-solvingExcellent organizational and multitasking abilitiesAbility to adapt to changing priorities in a dynamic environmentProven experience in managing client relationships and projects

About the job

About Pixelogic Media

At Pixelogic Media, we are driven by the belief that the integration of creativity and technology can inspire and engage global audiences. Our commitment to providing comprehensive creative, localization, and distribution services enables us to break cultural barriers and ensure that your message resonates across diverse markets.

Our vibrant team consists of creative professionals, skilled linguists, and tech experts who work in unison to provide exceptional solutions tailored to your specific needs. From ideation and execution of original content to precise localization and innovative distribution solutions, we strive to enhance your product and facilitate seamless market expansion.

As a majority-owned subsidiary of Imagica, we are dedicated to delivering top-notch services and next-generation solutions to the world’s leading filmmakers and content creators.

About the Role

We are seeking a detail-oriented and highly organized Project Manager with a proven track record in Digital Media and Localization project management. The ideal candidate will possess a solid understanding of current and emerging technologies and workflows, with the ability to manage tight deadlines, anticipate risks, and take ownership of projects. Exceptional communication skills and the adaptability to thrive in a fast-paced environment are essential.

Key Responsibilities

  • Oversee multiple projects from client order to final delivery
  • Develop a comprehensive understanding of client specifications and requirements
  • Foster strong relationships with clients and ensure timely delivery of high-quality assets
  • Maintain clear communication with various clients and internal teams
  • Design project plans and workflows, managing time, budget, resources, and quality control
  • Track timelines and set realistic expectations for daily deliveries
  • Provide strategic solutions to client-related issues
  • Collaborate with operational teams to streamline processes and enhance the client experience
  • Identify opportunities to improve clients’ experiences and partner with department leaders to implement initiatives
  • Adhere to security policies and safeguard entrusted information assets
  • Perform other related tasks as necessary to fulfill responsibilities

Qualifications

  • Fluent in Korean and English
  • Deep passion for customer experience and service excellence
  • Strong technical skills with a proactive approach to problem-solving
  • Excellent organizational and multitasking abilities
  • Ability to adapt to changing priorities in a dynamic environment
  • Proven experience in managing client relationships and projects

About Pixelogic Media

Pixelogic Media is a creative and technology-driven company focused on providing end-to-end services in content creation, localization, and distribution. With a mission to break cultural barriers, Pixelogic Media works collaboratively with a diverse team to ensure that messages resonate with audiences globally.

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