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Quality Assurance Analyst

AltisourceBengaluru
On-site Full-time

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Experience Level

Entry Level

Qualifications

Background in US mortgage processes including Semi-Voice, Eviction, and Real Estate Closures. Preferred Education: Bachelor's Degree; Experience: 2-5 years in related field; License or Certification: Not required. Additional Information: REO Marketplace.

About the job

  • Demonstrated expertise in US Mortgage processes such as Eviction, Sale, and Closing, complemented by strong communication skills for both voice and non-voice audits.
  • Conduct quality assurance evaluations and process reviews across all departments at Altisource.
  • Analyze outcomes from process reviews and generate reports to identify trends and areas for improvement.
  • Propose actionable recommendations to minimize process discrepancies and eradicate errors.
  • Monitor responses from Business Units regarding findings from process reviews.
  • Collaborate with management to formulate project plans that address opportunities highlighted in process reviews.
  • Escalate unresolved concerns to Senior Management and work collaboratively to find resolutions.
  • Deliver timely reports to management detailing observations from reviews.
  • Aid in executing modifications to the Quality Assurance department's evaluation processes.

About Altisource

At Altisource (NASDAQ: ASPS), we innovate cutting-edge technologies and services for the mortgage and real estate sectors, poised to transform the way homes are bought, sold, and managed. In the United States, we partner with seven out of the top ten mortgage servicers, operate one of the top three real estate auction sites, and manage a cooperative representing over 15% market share of the $1.8 trillion US Originations market. Our Innovation Starts with YOU!At Altisource, our vision to drive innovation throughout the mortgage and real estate lifecycle thrives in an inclusive culture that values the diverse perspectives of our employees. We believe that diversity—in gender, age, religion, ethnicity, sexual orientation, identity, physical ability, neurodiversity, socioeconomic background, and experience—encourages creativity, challenges conventional thinking, and strengthens our organization.

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