TarsusRx logoTarsusRx logo

Quality Compliance Manager II

TarsusRxIrvine, California, United States
On-site Full-time $120K/yr - $168K/yr

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Experience Level

Manager

Qualifications

Factors for Success:Bachelor’s Degree in a Scientific Field preferred. A minimum of 8 years of experience in pharmaceutical Quality Assurance and Compliance.

About the job

About the Role:

The Quality Compliance Manager II plays a vital role in overseeing the Product Quality Complaint program, ensuring that all complaints are managed in strict adherence to Good Manufacturing Practices (GMPs) and the expectations of health authorities. This position will also contribute to the Annual Product Reviews and support various Quality Management System (QMS) areas as needed, such as audits, inspections, change control, document control, and corrective actions.

Key Responsibilities:

  • Manage the entire product complaint process from initiation to resolution, including:
    • Initiating Product Complaint Investigations
    • Collaborating with Call Center staff for complaint intake
    • Directly following up with complainants when necessary
    • Participating in weekly product complaint meetings
    • Drafting response letters for complainants
    • Reviewing and closing product complaint investigations
    • Contributing complaint data to Annual Product Reviews
    • Preparing monthly metrics and management review presentations
    • Assisting with regulatory inspections and audits, as required
    • Authoring and revising controlled documents
  • Stay abreast of the regulatory landscape to proactively enhance systems and procedures for effective complaint management.
  • Ensure proper monitoring and escalation of product complaints, including those requiring expedited attention.
  • Foster effective collaboration and alignment within the Quality team and across internal partners.
  • Compile and ensure timely delivery of data for Annual Product Reviews, including:
    • Coordinating with contributing departments
    • Preparing necessary product complaint metrics
    • Delivering the final report on schedule
  • Assist with recalls or field alerts as necessary.
  • Conduct mock recalls and support other Quality Management Systems, including Document Control, Change Control, and CAPA.
  • Perform any additional duties assigned by department management.

About TarsusRx

TarsusRx is a leading company focused on improving health outcomes through innovative therapies and a commitment to quality and compliance in the pharmaceutical industry.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages.

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.