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Quality Control Inspector - Print Production

FSSISanta Ana, California, United States
On-site Full-time $21/hr - $21/hr

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Experience Level

Experience

Qualifications

Qualifications:High School Diploma or equivalent is required. Strong organizational, time management, and attention to detail skills. Experience in a fast-paced production setting is preferred. Ability to quickly identify and resolve errors is a significant advantage.

About the job

With over 45 years of experience, FSSI is a premier document outsourcing provider dedicated to serving Fortune 500 clients in the financial, banking, insurance, and billing sectors across the United States.

We are currently seeking a full-time Quality Assurance Auditor to become an integral part of our dynamic team in Santa Ana, CA. This role is crucial for ensuring that quality standards are upheld in a fast-paced mail production environment. The ideal candidate will possess a keen eye for detail and a commitment to precision.

Full-time Schedule: 2nd shift, Monday – Friday, 1:30 pm - 10:00 pm.

Overtime may be required during peak production times, which could include earlier start times, later shifts, or weekend work.

Key Responsibilities:

  • Conduct initial job checks and approve sign-offs using an internal checklist.
  • Perform random quality control checks on work in progress throughout the shift.
  • Investigate and resolve discrepancies related to missing mail pieces, postage errors, and inaccurate counts.
  • Document and log postage errors accurately for reconciliation.
  • Ensure that work order packages are complete with required documentation before reconciliation.
  • Identify and suggest improvements to existing processes and procedures.
  • Support Client Services and Accounting with inquiries related to specific work orders.
  • Address daily mail piece fixes by replacing damaged statements as necessary.
  • Report all quality issues to the QA Supervisor promptly.
  • Assist the Mail Services team with production tasks as needed.

About FSSI

FSSI has been a trusted leader in document outsourcing for over 45 years, providing essential services to Fortune 500 companies across various industries, including finance and insurance.

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