Quality Specialist in Intelligence Systems

AWP Safety is hiring a Customer Relations Collections Specialist in Santa Ana, California. This position centers on managing customer accounts and handling collections activities while building strong client relationships. Role overview This role focuses on ensuring timely payments from customers and maintaining accurate account records. The specialist will interact with clients to resolve outstanding balances and address account issues, always aiming to support a positive customer experience. Key responsibilities Monitor and manage customer accounts for timely collections Communicate with clients to resolve payment issues Work to maintain positive relationships with customers Support the company’s reputation for excellent service while meeting financial targets Location This position is based in Santa Ana, California.

Join our dynamic team at AWP Safety as a Customer Relations Collections Supervisor. In this pivotal role, you will lead a team focused on enhancing customer satisfaction while managing collections processes. Your expertise will help streamline operations and improve client relationships, ensuring that our customers receive exceptional service.

The Customer Care Specialist – Project Management is a dynamic and skilled individual who plays a pivotal role in supporting and executing operational and cross-functional initiatives within the Customer Care department. This position leverages deep functional expertise, analytical skills, and structured execution abilities to address specific challenges, enhance processes, and facilitate change initiatives that align with team and project goals. Collaborating closely with leadership and senior specialists, the specialist aids in developing, implementing, and promoting solutions across customer support operations.Key ResponsibilitiesFunctional Expertise & SME SupportMaintain comprehensive functional knowledge of Customer Care processes by actively participating in regular Business-as-Usual (BAU) activities. Execute core tasks with proficiency and foster knowledge sharing within the team. Provide valuable insights to Supervisors and Managers regarding process impacts, risks, and opportunities for improvement. Represent the function in project discussions with a solid understanding of operational workflows and regional considerations.Project Execution & Change SupportAssist in the planning and execution of projects and initiatives by completing assigned workstreams and deliverables. Engage in problem analysis, impact assessments, and solution documentation using established methodologies. Take part in cross-functional meetings and workshops, ensuring to escalate risks and issues as necessary. Support change management efforts by adhering to defined plans and timelines.Workforce Analytics & ReportingAnalyze workforce and operational metrics such as staffing versus demand, forecast accuracy, and performance trends. Create reports and dashboards to aid team and project-level decision-making. Identify data patterns and provide recommendations for incremental enhancements under the mentorship of senior team members.Implementation, Training & DocumentationFacilitate the rollout of new processes, tools, and initiatives within Customer Care teams. Collaborate with the Training department to develop and update educational materials. Participate in User Acceptance Testing (UAT) activities, including test execution and feedback collection. Keep Standard Operating Procedures (SOPs) and process documentation up to date to reflect approved changes.Collaboration & CommunicationEffectively collaborate with colleagues, supervisors, and cross-functional partners. Clearly communicate progress, findings, and challenges to project leads and stakeholders. Adapt communication styles to foster cooperation and mutual understanding within defined project and team contexts.

Job Overview:As a Partner Account Specialist, you will play a key role in nurturing and empowering Certified Partners within your designated territory. Your mission is to support their business growth through Genetec solutions, focusing on enhancing the adoption of SC SaaS, strengthening partner relationships, and facilitating the progression of Certified Partners to Unified and Unified Elite status.Your Daily Responsibilities:Act as the main contact for Certified Partners, ensuring they have all necessary resources and knowledge to successfully utilize Genetec solutions.Perform business planning and performance evaluations to uncover growth opportunities and enhance partner engagement.Champion the transition of Certified Partners to Unified and Unified Elite by showcasing the advantages of a deeper partnership with Genetec.Provide education on SC SaaS product offerings, their value propositions, and optimal use cases.Advise partners on effective positioning of SC SaaS to end users for maximum impact.Assist partners in overcoming sales objections and boosting their confidence in selling SC SaaS.Monitor and report SC SaaS engagement, pipeline growth, and successful deal closures.Coordinate training programs and learning paths for partners, ensuring they remain updated on the complete Genetec portfolio.Enhance training through product demonstrations, sales strategies, and practical applications.Serve as a trusted advisor, helping partners leverage Genetec’s ecosystem to achieve success.Keep track of partner sales pipelines within the CRM, ensuring engagement and deal acceleration across all Genetec product lines.Collaborate with partners to boost pipeline activity and close rates for SC SaaS.Follow up on assigned leads to ensure timely engagement and conversions.Support small to medium-sized transactions, including system designs and related BOMs.Assist partners during end-user meetings and product demonstrations, ensuring they feel confident in presenting Genetec solutions.Provide technical support by working with technology partners to address product integration inquiries.Collaborate closely with other CDSs and Partner Account Executives (PAEs) to ensure effective territory cooperation and alignment on partner engagement strategies.

Join our dynamic team at Alpha Insight Inc. as an Event Specialist. In this role, you will be responsible for planning, coordinating, and executing a variety of events that enhance our brand presence and engage our audience. Your creativity and organizational skills will be essential in ensuring that each event runs smoothly and meets our strategic goals.

Join Alpha Insight Inc. as a Marketing Specialist and unleash your potential in a vibrant, innovative environment. In this role, you will be responsible for developing and executing marketing strategies that enhance brand visibility and drive engagement. Collaborate with cross-functional teams to identify market trends and opportunities, creating compelling content that resonates with our audience.As a vital member of our marketing team, you will analyze campaign performance and use data-driven insights to optimize future initiatives. If you are passionate about marketing and eager to make a significant impact, we want to hear from you!

As a Clinical Imaging Specialist, you will play a vital role in enhancing patient care through advanced imaging techniques. Your expertise will contribute to accurate diagnostics and treatment plans, ensuring the highest standards of quality and safety in imaging practices.

Convera seeks a Customer Support Associate in Santa Ana to serve as the first point of contact for customers. This role centers on answering questions and resolving issues related to Convera’s services. The goal is to make each customer’s experience smooth and positive. Key responsibilities Respond to customer inquiries through phone, email, or chat Offer clear information and practical solutions to customer concerns Ensure customers feel heard and supported throughout each interaction Contribute to customer loyalty by creating a positive experience What you bring Empathy and patience in customer interactions Strong communication skills Ability to solve problems efficiently

Hybrid Position (two days in the office, three days remotely)As a Project Management Support Specialist, you will play a crucial role in managing, coordinating, and supporting activities associated with the execution of significant company projects. You will be tasked with leading project teams composed of matrixed employees, teams, and vendors who are not your direct reports, yet for whom you will hold direct accountability for achieving project objectives.Your responsibilities will include overseeing projects from initiation through completion, ensuring that activities, resources, equipment, and information are effectively coordinated for successful project delivery. You will maintain project plans, reports, and technical documentation, while serving as the primary point of contact for the project team to ensure seamless communication and collaboration.You will manage various internal projects, including complex, multi-year initiatives across diverse operational units such as Finance, Regulatory, HR, Engineering, Transmission & Distribution, Legal, Customer Support, and Administrative Services, as well as overseeing construction projects and infrastructure investments.Your primary goal will be to enhance the success rate of projects by applying proven project management principles, methodologies, tools, and standards. Preferred candidates will hold certification as Professional Project Managers and possess the ability to apply their expertise across multiple functions and projects within the organization.

Are you passionate about delivering exceptional customer experiences? At Alpha Insight Inc., we are seeking a dedicated Customer Service Agent to join our vibrant team in Santa Ana, California. You will play a crucial role in assisting our customers, resolving inquiries, and ensuring their satisfaction with our products and services.As a Customer Service Agent, you will interact with customers through various channels, providing them with information, troubleshooting issues, and guiding them through our offerings. Your excellent communication skills and problem-solving abilities will help create positive experiences and strengthen customer loyalty.

The Quality Specialist for Intelligence Systems at Anduril Industries plays a key part in maintaining high standards for advanced technology products. This position supports the development and ongoing improvement of quality assurance processes, working side by side with colleagues from engineering, product, and operations. Main responsibilities Create and refine quality assurance procedures for intelligence systems products Perform audits to check compliance with company and industry standards Work with cross-functional teams to spot and resolve quality concerns Offer feedback to boost product reliability and performance Location This role is based in Santa Ana, California, United States.

Role Overview Convera is hiring a Senior Specialist / Service Delivery Manager in Santa Ana. This position oversees service delivery processes and works to improve how services are provided to clients. The role focuses on maintaining high standards and supporting operational improvements that help meet and surpass client expectations.

Anduril Industries seeks a Quality Specialist to join the Intelligence Systems division in Santa Ana, California. This position centers on maintaining high standards for quality and reliability within advanced technology projects that contribute to national security missions. Role overview The Quality Specialist works to ensure that processes and deliverables meet established requirements. Attention to detail and a commitment to upholding quality benchmarks are essential in this division, where technology supports sensitive and impactful operations. Requirements Active Secret Clearance required Experience supporting quality or reliability in technology projects Strong organizational skills and a focus on process improvement Location This role is based in Santa Ana, California.

Join Anduril Industries as a Drone Manufacturing Specialist in Santa Ana, CA, where you'll play a critical role in assembling, repairing, and testing cutting-edge drone systems. Collaborate with engineers to innovate manufacturing processes, ensure quality, and support new product introductions. Your expertise in mechanical troubleshooting, precision machining, and hands-on maintenance will be vital in delivering reliable drone hardware. Thrive in a fast-paced environment focused on continuous improvement and excellence.

Anduril Industries seeks a Quality Specialist to help uphold quality assurance and control standards for intelligence systems in Santa Ana, California. This work supports technologies that contribute to national security. Applicants must hold an active Secret Clearance. Key responsibilities Conduct thorough inspections and audits of intelligence systems to confirm compliance with quality requirements. Collaborate with engineering teams to establish benchmarks and highlight areas that need improvement. Document and analyze quality metrics, using this data to help improve reliability and performance. Assist in developing and updating quality assurance protocols and procedures. Requirements Active Secret Clearance.

Domino's Pizza in Santa Ana is looking for a Customer Service Representative to support guests both at the counter and over the phone. This position plays a key role in making sure every customer receives friendly, accurate service and leaves satisfied with their experience. What you will do Welcome customers in person and answer phone calls quickly Assist guests with placing orders and share menu details as needed Address questions or concerns with a helpful, positive approach Work alongside team members to keep daily operations on track Requirements Strong communication and listening skills Comfort interacting with people and staying calm during busy times Ability to solve problems as they arise Consistent attendance and willingness to work as part of a team

Domino's Pizza in Santa Ana is looking for a Customer Service Representative to join the team. This role centers on greeting guests, answering questions, and making sure every order is accurate and handled with care. Customer interactions happen both over the phone and in person, with a focus on friendly, helpful service every time. Key responsibilities Take orders from customers by phone and face-to-face Provide information about menu items and current promotions Address order issues or concerns as they arise Collaborate with team members to keep operations smooth Requirements Interest in food and customer service Clear and effective communicator Comfortable working in a busy environment Positive attitude and a willingness to assist others This position is a good fit for those who enjoy helping people and want to be part of a team that values great service.

We are seeking a dynamic, organized, creative, and analytical professional with a passion for the digital landscape. In this pivotal role, you will efficiently manage projects while ensuring client satisfaction. Your responsibilities will include:Management System: Coordinating team/client traffic to maintain smooth and effective communication between both parties. You will be responsible for meeting deadlines and appropriately allocating resources.Client Relations: You will adopt an operational focus based on the day-to-day activities of the team, providing exceptional service to our clients. You will address inquiries and ensure client expectations are met effectively.Digital Strategy: Actively engaging in the development, implementation, and optimization of our clients' digital strategies. Collaborating closely with the team to achieve successful results and meet established goals will be essential.Digital Asset Review and Management: You will oversee and manage both our and our clients' digital assets, ensuring they are updated, organized, and readily available for use as needed.Quotations and Special Requests: Preparing project quotations and addressing special client requests, ensuring timely and accurate attention.Content Objective Planning: Participating in the strategic planning of content objectives, defining topics, formats, and approaches to achieve desired outcomes.Content Creation: In some cases, you will take direct responsibility for content creation, ensuring that specific requirements set by each account are met.Content Review: Conducting thorough content reviews to guarantee the quality and coherence of texts and graphic elements, adhering to established guidelines. You will correct grammatical errors and enhance writing to ensure the quality of deliverables under your care.Reporting: Collaborating with the content creation team to produce regular reports for our clients, detailing results, key metrics, and recommendations for performance improvement.Production Supervision: Overseeing audiovisual content production, ensuring it meets established quality standards and aligns with client needs and expectations.Advertising Management: Participating in the creation and management of advertising campaigns, ensuring alignment with overall strategy and client objectives.

Domino's Pizza, Inc. seeks a Customer Service Representative for its location at 934 S. Harbor Boulevard in Santa Ana. This role serves as the first contact for customers, answering questions and taking orders in person and by phone. Role overview Customer Service Representatives help create a positive experience for every guest. Each interaction shapes how customers feel about the store. The position supports daily operations by managing orders accurately and responding to customer needs promptly. What you will do Greet customers and answer their questions Take orders efficiently and confirm details Ensure each customer leaves with a good impression Support the team in maintaining store standards Requirements Strong communication skills and a focus on customer satisfaction are important for this position.