Qualifications
Skills and Attributes:Proven experience in eDiscovery and related methodologies. Strong client service orientation with the ability to work with diverse teams. Excellent communication skills, both verbal and written. Ability to manage multiple projects and priorities efficiently. Proficiency in Relativity and familiarity with eDiscovery tools.
About the job
Join CGS Federal as a Relativity Administrator!
We are looking for a dedicated and experienced professional to support the legal division of a prominent Federal agency in Boston, MA.
At CGS Federal, we unite passionate and skilled individuals to tackle the most pressing challenges faced by the government, utilizing innovative technology. We seek candidates who are eager to drive government innovation, thrive in collaborative environments, and proactively address the needs of others. Our workplace fosters employee support and encourages professional development through diverse learning opportunities.
Responsibilities:
- Serve as a Relativity Administrator Analyst within a high-performing team, managing a government instance of Relativity.
- Demonstrate a robust eDiscovery background and a comprehensive understanding of eDiscovery methodologies.
- Exhibit exceptional client service skills while collaborating with cross-functional technical and legal teams.
- Communicate effectively with executive, business, technical, and client stakeholders.
- Establish a client service approach that aligns with project goals with minimal supervision.
- Provide outstanding customer service and solutions to both internal and external stakeholders.
- Prepare, process, and deliver collections, review cases, and productions using Relativity and other eDiscovery tools.
- Coordinate the scheduling of customer deliverables through the internal workflow system.
- Respond to customer requests and support tickets quickly and accurately.
- Utilize Relativity expertise to provide support and training related to case functionality, document review, database administration, and workflow solutions.
About CGS Federal
CGS Federal is dedicated to assembling motivated, skilled professionals to address the government's most dynamic challenges through advanced technology solutions. We value innovation, collaboration, and professional growth.