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Experience Level
Entry Level
Qualifications
Qualifications:Excellent communication skills, both verbal and writtenStrong problem-solving abilitiesAbility to work independently and as part of a teamProficiency in customer service software and toolsPrior experience in a client-facing role is preferred but not mandatory
About the job
Role overview
The A. O. Garcia Agency seeks a Remote Client Services Associate located in Philadelphia, Pennsylvania. This is a fully remote position focused on supporting clients and building lasting relationships from the initial contact forward.
What you will do
Act as the first point of contact for client questions and requests
Handle incoming inquiries and respond with timely, accurate information
Support client satisfaction through attentive service
Maintain and deepen ongoing relationships with clients
Requirements
Background in client service or support
Keen attention to detail
Ability to work comfortably in a busy, high-volume environment
Strong communication and problem-solving abilities
About A. O. Garcia Agency
A. O. Garcia Agency is a leading firm in the insurance industry, dedicated to providing personalized solutions for our clients. Our team is committed to fostering a supportive and collaborative work environment that encourages growth and innovation.
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