company

Remote Customer Service Representative

Remote VARemote — Dominican Republic
Remote Full-time

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Experience Level

Entry Level

Qualifications

Qualifications: Must reside in the Dominican Republic Exceptional phone communication skills Basic proficiency in computer usage Ability to work independently in a remote environment Dependable, organized, and customer-oriented

About the job

Join our dynamic team at Remote VA as a Customer Service Representative for a leading Major Appliance Service Company. We're seeking a motivated professional who possesses outstanding phone communication skills and a solid understanding of basic computer operations. Your role will be pivotal in efficiently addressing customer inquiries and ensuring their satisfaction.

Key Responsibilities:

Respond to customer calls and assist with inquiries and bookings
Schedule and manage appointments utilizing Walkabout Customer Booking Software (training provided)
Deliver exceptional customer support and ensure a high level of satisfaction
Maintain accurate records and proactively follow up with customers as necessary

About Remote VA

At Remote VA, we pride ourselves on providing excellent service and support for our clients in the major appliance sector. Our remote work environment fosters flexibility and encourages a strong work-life balance, making us a great place to grow your career.

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