About the job
Join our dynamic team at Remote VA as a Customer Service Representative for a leading Major Appliance Service Company. We're seeking a motivated professional who possesses outstanding phone communication skills and a solid understanding of basic computer operations. Your role will be pivotal in efficiently addressing customer inquiries and ensuring their satisfaction.
Key Responsibilities:
Respond to customer calls and assist with inquiries and bookings
Schedule and manage appointments utilizing Walkabout Customer Booking Software (training provided)
Deliver exceptional customer support and ensure a high level of satisfaction
Maintain accurate records and proactively follow up with customers as necessary

