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Remote Software Implementation Consultant

Remote Full-time $70K/yr - $70K/yr

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Experience Level

Experience

Qualifications

Qualifications:Proven experience in software implementation or a similar consulting role. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Ability to work independently and collaboratively in a remote environment. Familiarity with clinical communication and scheduling software is a plus.

About the job

About PerfectServe

PerfectServe, recognized as a Best in KLAS leader in clinical communication and physician scheduling solutions, is positioned as a frontrunner in the Gartner Magic Quadrant for Clinical Communication and Collaboration. With a remarkable 88% growth rate over the last three years, we are eager to expand our team with talented individuals who can help us continue this trajectory!

Our mission at PerfectServe is to enhance the speed of care by optimizing provider schedules and ensuring messages reach the right individuals at the right time across various care settings. This commitment fosters improved patient care and clinical workflows.

By joining PerfectServe, you will play a vital role in our vision to integrate our solutions, leading to optimal patient outcomes and expedited care interventions. Our efforts in enhancing speed to care and communication across the continuum not only save lives but also reduce hospital stays, minimize readmissions, and restore joy to caregivers.

We proudly serve an extensive portfolio of customers, with new clients recognizing the value of our solutions and joining the PerfectServe community daily.

Why We Need You!
We are seeking to bolster our consultative team within the Lightning Bolt provider scheduling department. Your expertise will be crucial in identifying customer pain points and leveraging our technology to resolve these challenges. We need exceptional talent to provide top-tier onboarding, support, and relationship management experiences.
 
Your Responsibilities:
  • Develop and maintain in-depth product knowledge and a comprehensive understanding of client workflows.
  • Onboard and train new clients through remote and on-site engagements, analyzing their scheduling needs and configuring software to enhance their workflows.
  • Utilize your analytical and troubleshooting skills to provide ongoing support for clients, addressing configuration issues and offering corrective guidance.
  • Build strong relationships, ensuring high levels of end-user satisfaction and driving the adoption of our solutions.

About PerfectServe

PerfectServe is a leading provider of innovative clinical communication and physician scheduling solutions, dedicated to improving healthcare delivery through advanced technology. Our focus on optimizing workflows and enhancing communication has positioned us as a trusted partner in the healthcare industry.

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