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Experience Level
Entry Level
Qualifications
To excel in this role, you should possess:Excellent communication skills, both verbal and written. Strong problem-solving abilities and a customer-centric mindset. Ability to build and maintain relationships with diverse stakeholders. Proficiency in technology and the willingness to learn new systems. A proactive approach to sales and customer service.
About the job
About EquipmentShare
EquipmentShare is working to reshape the equipment rental industry by supporting contractors and communities with technology, real-time support, and a team that puts people first.
Role Overview
The Rental Coordinator position is based at our Tooling Solutions facility in Phoenix, AZ. This role helps customers navigate the rental process and supports the continued growth of our business.
Schedule
Monday through Friday, 7:00 AM to 5:00 PM. Overtime pay applies after 40 hours per week.
What You Will Do
Respond to inbound leads and assist customers throughout the EquipmentShare rental process.
Build and maintain relationships with contractors and construction company leaders to grow our customer base.
Educate clients on EquipmentShare’s services and how they can improve efficiency and profitability.
Support existing customers, keeping them informed about new offerings and ensuring their satisfaction.
Address and resolve customer inquiries, requests, and complaints in a timely, professional manner.
Develop sales strategies to expand market share and enhance the customer experience.
About EquipmentShare
At EquipmentShare, we are dedicated to redefining the rental experience in the construction industry. Our proprietary T3 technology enables our Rental Coordinators to effectively manage equipment rentals while providing unparalleled service to our customers. We believe in teamwork, innovation, and making a positive impact on the communities we serve.
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Full-time|On-site|Sydney, New South Wales, Australia
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