About the job
CPI Security seeks a Residential Security Installation Technician based in Greensboro, NC. This position centers on installing and servicing home security systems for both residential and commercial customers. Technicians play a key role in assessing property needs, recommending solutions, and supporting the safety of local communities. Consistent, high-quality work is rewarded with opportunities for income growth.
Main Responsibilities
- Install and service residential security systems accurately and efficiently.
- Meet or exceed established performance targets.
- Conduct walkthroughs to determine optimal system setup and identify additional product or service recommendations.
- Explain installation steps to customers, including any required drilling or wiring.
- Connect systems to central monitoring, activate them, and demonstrate features to customers.
- Complete billing and payroll paperwork accurately and on time.
- Follow safety guidelines to prevent injuries, property damage, or material loss.
- Deliver attentive, professional customer service throughout each project.
- Report installation issues or concerns to management promptly.
- Clean all work areas thoroughly after each installation.
- Maintain company equipment, vehicles, and tools in good condition.
- Present a professional appearance and attitude at every job site.
Role Overview
This technician role requires a hands-on approach to both technical installation and customer interaction. Success in this position means not only installing reliable security systems, but also building trust with customers and representing CPI Security with professionalism.

