About the job
CPI Security is hiring a Residential Upgrade Technician in Greensboro, North Carolina. This role focuses on upgrading residential security systems during in-home visits. Technicians work directly with customers, handle system enhancements, and look for ways to improve each client’s experience with additional products or services.
What You’ll Do
- Upgrade and enhance existing home security systems on site
- Deliver attentive, friendly service during every customer interaction
- Build trust and rapport with homeowners
- Spot and recommend additional products or services that fit customer needs
- Prioritize customer satisfaction throughout each upgrade

