Retail Associate

Join a dynamic and rapidly growing organization that is always on the move. Are you ready to seize the opportunity to assist our clients with their inquiries and provide effective solutions? Step in and grow alongside us as a Customer Service Representative at Hiltermann Lease!About UsAt Hiltermann Lease, entrepreneurship is at the heart of our success. We continuously devise innovative ideas and leverage each other's expertise to develop optimal leasing and financing solutions. Whether it involves operational, financial, or equipment leasing, we offer a comprehensive range of services. From establishing a large fleet to leasing a forklift and creating smart digital tools, every department plays a vital role in achieving high customer satisfaction.Digitalization and innovation are essential to our mission. Alongside approximately 200 colleagues, we work on forward-thinking solutions that propel our customers forward. We believe in entrepreneurship and collaboration. In our informal and friendly organization, we work diligently and celebrate our successes together.Your RoleAs a Customer Service Representative, you will handle inquiries and requests via phone, email, and chat. Depending on the situation, you will determine whether you can resolve the issue yourself or if it needs to be escalated to a colleague. This role offers an excellent opportunity to acquire extensive knowledge about the various services we provide, enhancing your ability to engage with customers effectively.We provide a comprehensive onboarding process. In the first three weeks, you'll primarily listen in and participate in conversation training. Subsequently, you will begin taking calls under guidance.At Hiltermann Lease, there is ample room for broader development. We are constantly working to improve and digitize our processes. If you thrive on that energy, we would love to hear your ideas! The customer service department is the ideal place to get to know our company well.Customer Service TeamOur team of 16 colleagues serves as the primary point of contact for Hiltermann Lease customers. We provide support for a variety of customer inquiries. Every day is different, requiring multitasking and solution-oriented work. Entrepreneurship is central to delivering optimal service. Together, we ensure that every customer is assisted quickly and professionally.What You Can ExpectEnjoyable work is essential, and a good reward comes with it. That’s why we at Hiltermann Lease...

As a key point of contact for both customers and intermediaries, you will play a vital role in our organization. Your diverse responsibilities will include responding to customer service inquiries via phone and in writing, as well as handling various administrative tasks. You will also be responsible for managing customers with payment arrears.Taking proactive steps, you will reach out to these customers, engaging in discussions to find suitable solutions together. If a customer is uncooperative, you will initiate legal proceedings. Your friendly demeanor, excellent communication skills, and ability to manage customer interactions effectively will be essential. Moreover, you have a keen interest in personal development and enjoy contributing ideas to improve work processes.Key Responsibilities:Independently manage, assess, and process both telephone and written customer inquiries.Perform general administrative tasks, such as handling chargebacks, BKR registrations, and updating customer information.Contact customers with payment arrears to analyze their situations and collaboratively develop appropriate solutions.Initiate legal collection procedures for customers who do not cooperate in finding a suitable resolution for their payment issues.Resolve customer complaints and propose enhancements to improve the customer experience.

At Maxaro, our showroom isn’t just about bathrooms and tiles – it’s about people. As the face of our organization in Hoofddorp, you will welcome visitors, listen to their desires, and guide them step by step towards their new bathroom. Our bathrooms are renowned for their exceptional quality at competitive prices.The Maxaro showroom in Hoofddorp boasts an impressive 4.6 rating on Google. This high appreciation reflects our commitment to providing excellent advice and delivering on our promises. With 98% of our products in stock, we can offer quick delivery and tailor our advice to meet any adjustments needed, ensuring fast service and satisfied customers.We are seeking a Sales Advisor who thrives on engaging with customers, possesses a sense of hospitality, and derives joy from designing dream bathrooms or tile work. With your expert guidance and attention to detail, you will empower customers to make confident choices.Your Responsibilities:Personally assist visitors during their showroom experience.Translate their wishes into smart and inspiring solutions, supported by 2D or 3D designs.Schedule appointments and follow up on contacts in a professional manner.Create and discuss quotes, providing advice to help visitors make informed decisions.Collaborate on layout, materials, and practical solutions for their bathrooms.Your role is dynamic; one moment you’ll be advising a visitor in the showroom, and the next, you might be finalizing a design or reviewing a quote with a client. Together with your colleagues, you will create a welcoming showroom environment where customers feel valued and receive quality advice.The Maxaro Academy:At Maxaro, you’ll kick off your journey with training through the Maxaro Academy. The first two weeks will involve intensive on-the-job training, followed by continued knowledge enhancement throughout your first year.

At Maxaro, our showroom transcends the mere display of bathrooms; it's a hub for human connection. As a key representative in our Hoofddorp showroom, you will warmly welcome visitors, attentively listen to their needs, and assist them in curating their dream bathroom. Our Hoofddorp location proudly boasts a 4.6 rating on Google, a testament to our exceptional customer service and commitment to fulfilling promises. Here, you will not only earn extra income but also acquire invaluable skills that will benefit you in your future endeavors.We are on the lookout for individuals seeking a stable part-time job alongside their studies or other commitments. Whether you are a student, a recent graduate, or someone looking to supplement their income, this role offers more than most part-time positions. You will engage in meaningful conversations with customers, collaborate on solutions, and guide them in making informed decisions regarding their bathroom or tile projects.

Are you ready to elevate your career with one of the largest logistics service providers in the world? At Nippon Express Nederland, a part of the international NX Group, we bridge connections between people, businesses, and regions globally. With our Japanese roots and an expansive network spanning over 50 countries, we focus on finding solutions rather than problems. Our mission is simple: “We find the way.” Do you want to be part of a professional team that keeps the world in motion? Join us in shaping the future of air freight logistics! The Role We are seeking a Customer Service Associate for our Air Cargo Division at our Hoofddorp location. In this role, you will be responsible for the operational processing and coordination of air freight shipments (both import and export).What You Will Do You will maintain daily contact with our customers, advising them on shipments, creatively resolving operational issues, and proactively informing customers of delays or deviations in their shipments. In addition to customer interaction, you will play a vital role in administrative handling; processing customs documentation and meticulously checking invoicing data. You will not be working alone; you will collaborate closely with internal departments and external partners, contributing actively to achieving team objectives and KPIs.Working Hours As the air freight world never stands still, you will work in a shift schedule. This means you will alternate between day shifts one week and evening shifts the next, ensuring a dynamic and varied working environment.

What Will You DoAre you detail-oriented, possess strong communication skills, and have a knack for providing exceptional customer service? If so, this is your opportunity!At our Hoofddorp location, you will collaborate with a dedicated and experienced service team. Each day, we strive to deliver attentive, expert service with a passion for our work.As a Service Advisor, you will act as the crucial link between our customers and the workshop. You will ensure that every visit runs smoothly—from the moment the customer hands over their keys to when they leave satisfied and ready to hit the road again.Curious about your responsibilities? As a Service Advisor, you will be accountable for:Guiding the process of vehicle intake and handover;Informing customers about the necessary services, discussing quotes, and clearly coordinating scheduling and costs;Ensuring accurate invoicing and administrative processing;Actively contributing ideas for service improvements and enhancing customer satisfaction.What We Expect from YouWe seek individuals who genuinely enjoy helping customers. You blend a friendly and professional demeanor with a keen eye for detail. In a fast-paced environment, you maintain composure and ensure each customer feels heard and supported. Additionally, you will have:A minimum of a completed MBO education;Experience in a customer-facing role (experience in the automotive sector is a plus);Strong communication and administrative skills;A service-oriented and commercial mindset;Basic knowledge of automotive systems or a willingness to learn quickly.What We Offer YouAt Apoint, we reward your dedication with excellent employment conditions and ample opportunities for growth. As a Service Advisor, based on a 38-hour workweek, we offer you:A salary that aligns with your experience and expertise, ranging from €3167.98 to €4286.08 gross per month;ADV scheme for a 40-hour workweek;192 vacation hours based on a full-time contract;Extensive training and career advancement opportunities;A contribution to your pension;A monthly contribution from PON towards your collective health insurance with ONVZ or Zilveren Kruis;An active employee association with several enjoyable team outings each year;Opportunities to participate in PON Fit's sporting activities and access to various health and wellness programs.About the OrganizationA-point is dedicated to providing top-notch service and ensuring customer satisfaction is at the heart of everything we do.

What Will You Do?Are you detail-oriented, possess exceptional communication skills, and excel at delivering a remarkable customer service experience? If so, this is your opportunity!At our Hoofddorp location, you'll collaborate with a dedicated and experienced service team. Every day, we are ready to assist our customers with care, expertise, and enjoyment in our work.As a Senior Service Advisor, you serve as the vital link between our clients and the workshop, ensuring each visit goes smoothly—from key drop-off to the moment the customer leaves satisfied.Your Responsibilities as a Senior Service Advisor Include:Guiding the intake and delivery process of vehicles;Informing customers about upcoming services, discussing quotes, and clearly coordinating planning and costs;Ensuring precise invoicing and administrative follow-up;You actively contribute ideas for service enhancements and customer satisfaction.Additionally, You Will Be Engaged In:Welcoming customers and discussing their needs;Scheduling maintenance, repairs, and inspections;Creating clear work orders for the technicians;Keeping customers updated on the progress of their service;Providing explanations regarding completed work and invoicing.What We Expect From YouYou are someone who genuinely enjoys helping customers. You combine a friendly and professional demeanor with a keen attention to detail. In a busy environment, you maintain an overview and ensure that every customer feels heard and supported. Additionally, you possess:A completed vocational education (MBO) level;Demonstrable experience as a Service Advisor or in a similar senior role within the automotive industry;Strong communication and administrative skills;A service-oriented and commercial mindset;Basic knowledge of automotive systems or a willingness to learn quickly.What We OfferAt a-point, we reward your efforts with excellent employment conditions and ample opportunities for growth. As a Service Advisor, we offer you, based on a 38-hour work week:A salary that reflects your experience and knowledge, ranging from €3,167.98 to €4,286.08 gross per month;ADV arrangement for a 40-hour work week;192 vacation hours based on full-time employment;

About the RoleAs a key member of our support desk, you play a crucial role in the sales process. You will provide support to our outside sales account managers, serve as the primary point of contact for customers, sales partners, and dealers, and assist credit underwriters. Additionally, you will engage independently in sales conversations with potential clients. Your participation will also focus on continuously enhancing our processes to improve customer experience.In this position, you will gain exposure to various aspects of credit acceptance, online sales, dealer sales, and innovative fintech solutions. You will also receive training that will enable you to advance to the role of a fully-fledged credit underwriter or account manager in the future.Your ResponsibilitiesAct as the first point of contact for customers, intermediaries, and dealers;Support account managers with sales and marketing campaigns;Acquire and follow up on issued quotes;Assist customers in submitting their applications;Complete application files for credit acceptance;Draft and finalize contracts;Coordinate the registration and delivery of vehicles through dealers;Conduct integrity checks and reviews on dealers and partners.

Join AbbVie, a global biopharmaceutical leader, as a Sales Representative Level 3. In this role, you will engage with healthcare professionals to promote our innovative products and solutions. We seek passionate individuals who are driven to make a difference in patient care.

Join Our Team as a Brand Representative!At Hollister Co., we are looking for dynamic and enthusiastic individuals to represent our brand at our Kalverstraat location. As a Brand Representative, you will play a key role in delivering an exceptional customer experience, showcasing our latest fashion, and engaging with our community.Your primary responsibilities will include assisting customers, maintaining store presentation, and supporting promotional events. We value creativity and a passion for fashion, and we seek team members who can embody our brand ethos.

Are you commercially minded and energized by engaging with business partners? Do you have a passion for leasing or financing and aspire to work in a team where you can truly make a difference in driving commercial growth? Join us and accelerate your career as a Commercial Inside Sales Representative at our Intermediary Desk!What is the Intermediary Desk?Intermediaries are key partners who submit lease or financing requests on behalf of their clients for vehicle purchases. They do not need a vehicle themselves but facilitate the process for their customers. The Intermediary Desk consists of a dedicated team (approximately 10 colleagues) assisting these intermediaries. We ensure that requests are handled efficiently, inquiries are addressed, and collaborations run smoothly. You will be the main point of contact, maintaining oversight, ensuring follow-ups, and brainstorming solutions.About the RoleAs a Commercial Inside Sales Representative, you are a vital link within the commercial team of the Intermediary Desk. You will be the first point of contact for our intermediaries, supporting them throughout the entire process, from application to follow-up and management.Your primary focus will be on relationship management and warm acquisition: actively maintaining existing relationships, re-engaging them, and expanding commercial opportunities. You will collaborate closely with colleagues from acceptance, sales, management, and operations to assist intermediaries swiftly and professionally. You will keep the process moving forward, ensuring that commitments are met, with the ultimate goal of allowing their clients to drive away in their desired vehicle as quickly as possible.Your ResponsibilitiesBuild and maintain sustainable relationships with intermediaries actively.Support intermediaries in submitting applications and proactively monitor progress.Identify commercial opportunities within existing relationships.

Concept Elektro, based in Hoofddorp, delivers electrical installation services for both business and private clients. The team handles the design, installation, and maintenance of electrical systems, security solutions, and sustainable technologies. Clients include companies, municipalities, healthcare institutions, housing corporations, data centers, contractors, and individuals. Projects range from new construction to renovations, with a strong emphasis on teamwork and enjoying the work process. Role overview The Service Coordinator plays a central role in connecting clients, technicians, and colleagues. This position ensures that service and maintenance activities are well organized and that communication flows smoothly between all parties. The work is primarily office-based in Hoofddorp, with daily interaction with technicians, clients, suppliers, and occasionally certifying bodies. The focus is on maintaining structure, clarity, and high client satisfaction. What you will do Schedule and direct service technicians Receive, register, and follow up on service requests Monitor maintenance, inspections, and certification timelines Review work orders and handle administrative processes Communicate with clients about scheduling, testing, and progress updates Apply relevant standards such as NEN1010, NEN3140, NEN2535, NEN2575, and CCV Manage documentation, logs, and test reports within the systems What we offer A key role linking clients, technicians, and internal teams Competitive salary: €3,500 to €5,500 gross per month, depending on experience and education Extensive training options, including Projecting Specialist qualifications and process management diplomas Opportunities to grow into team leader or specialized contract management positions Regular team outings and Friday afternoon gatherings at the renovated Hoofddorp office 25 vacation days plus 13 ATV (additional leave) days for full-time staff Company phone, laptop or tablet, and vehicle as needed Access to VDKnaken benefits via the Alleo app, including secondary employment benefits, discounts on private insurance through Centraal Beheer, and offers from well-known brands

Concept Elektro, a leading electrical installation company based in Hoofddorp, specializes in designing, installing, and maintaining electrical systems, security solutions, and sustainable technologies for both businesses and individuals. Our projects predominantly take place in and around Hoofddorp, collaborating with enterprises, municipalities, healthcare institutions, housing corporations, data centers, contractors, and private clients. We engage in both new constructions and renovations, emphasizing teamwork and enjoyment in our work environment.What We OfferAs a Service Coordinator, you will take on a role filled with responsibility and trust, ensuring smooth operations. We are committed to providing you with the resources you need to excel in your position.A central role facilitating communication between customers, technicians, and colleaguesA competitive salary ranging from €3,500 to €5,500 gross per month, depending on experience and educationExtensive training opportunities to pursue qualifications such as Project Planning Specialist or certifications in process managementOpportunities for career advancement toward a team leader position or contract management specializationRegular team outings and Friday afternoon gatherings in our newly renovated office in Hoofddorp25 vacation days plus 13 ATV days (for full-time employees)Company phone, laptop/tablet, and vehicle (if required)Access to VDKnaken benefits through the Alleo app (access to secondary employment conditions, benefits, and arrangements), a favorable lease bicycle scheme, discounts on personal insurances (via Centraal Beheer), and corporate benefits with attractive discounts on well-known brands.Your ResponsibilitiesAs a Service Coordinator, you will ensure that service and maintenance tasks are executed efficiently. You will be the key link between the customer, technician, and organization.Scheduling and directing service techniciansReceiving, recording, and following up on malfunction reportsMonitoring maintenance, inspections, and certification schedulesReviewing work orders and managing administrative tasksCommunicating with customers about scheduling, testing, and progress updatesApplying relevant standards such as NEN1010, NEN3140, NEN2535, NEN2575, and CCVManaging documentation, logs, and test reports in our systemsYou will work from the office and will have daily interactions with technicians, customers, suppliers, and occasionally certification bodies. Your role is pivotal in providing structure, clarity, and customer satisfaction.

Concept Elektro, based in Hoofddorp, delivers electrical installation services for businesses and private clients. The team designs, installs, and maintains electrical systems, security solutions, and sustainable technologies. Projects range from new construction to renovations and often involve working closely with municipalities, healthcare providers, housing corporations, data centers, contractors, and individual customers. Collaboration, clear communication, and a positive work culture are central to daily operations. What you will do Maintain and repair technical installations for a variety of clients Coordinate execution teams and communicate with subcontractors Create and monitor schedules, project plans, and budgets Keep clients informed about progress and the quality of work Serve as a technical resource for complex security systems Independently resolve technical issues and malfunctions Work with significant autonomy and enjoy a varied workday What you bring Background in electrical engineering or strong technical experience Motivation to learn and tackle new challenges Flexible, customer-focused, and skilled at problem-solving Valid driver's license B and living in the Hoofddorp region Willingness to participate in on-call rotations VCA diploma is an advantage Ability to work independently and manage multiple projects Benefits Competitive salary with 25 vacation days and 13 ATV days Company vehicle equipped with professional tools Mobile phone, tablet, and/or laptop for personal use Flat organizational structure with short communication lines Opportunities for further training and career growth, including roles in project preparation Diverse tasks and a high degree of independence Access to perks via the VDKnaken app, bicycle lease scheme, insurance discounts, and other corporate benefits Friday afternoon gatherings, pool and ping pong tables, and an annual family event hosted by VDK

Concept Elektro, based in Hoofddorp, is a leading electrical installation company specializing in the design, installation, and maintenance of electrical systems, security solutions, and sustainable technologies for both businesses and private clients. Our projects predominantly take place around Hoofddorp, involving local businesses, municipalities, healthcare institutions, housing corporations, data centers, contractors, and individuals. We engage in both new construction and renovation projects, fostering a collaborative team environment centered on enjoyment and teamwork.What We OfferAt Concept Elektro, you will work with satisfaction and security. Enjoy a range of benefits through the VDKnaken program via the Alleo app, bicycle leasing options, discounts on personal insurance, and corporate perks.Competitive salary along with 25 vacation days and 13 ATV daysCompany vehicle equipped with professional toolsMobile phone, tablet, and/or laptop for personal useA flat organizational structure with open communication and an informal atmosphereOpportunities for training and career advancement, potentially to roles such as Project CoordinatorDiverse tasks with a high degree of autonomyFriday afternoon social events, pool and ping pong tables, and an annual family celebration organized by VDKYour ResponsibilitiesAs a Service and Maintenance Technician, you will be the central figure in our operations.Maintain and repair technical installationsCoordinate the execution team and liaise with subcontractorsDevelop and monitor schedules, project plans, and budgetsCommunicate with clients regarding progress and qualityAct as a technical resource for complex security systemsIndependently resolve issues and malfunctions at customer sitesEnjoy a varied workday with significant freedom and diversity in tasksWhat You BringYou are technically skilled, solution-oriented, and enjoy variety in your work. As a Service and Maintenance Technician, you will identify with the following:Education in electrical engineering or extensive technical experienceEager to learn and tackle challengesFlexible, customer-focused, and adept at problem-solvingValid driving license (Category B) and residing in the Hoofddorp areaWillingness to participate in the on-call serviceVCA diploma is a plusAbility to work independently while keeping track of multiple projects

Ready to make customers shine? MS Mode Hoofddorp is on the lookout for an enthusiastic Sales Associate who can transform fashion into confidence for every curvy woman!What will you do?As a Sales Associate at MS Mode, every day brings new experiences. You proactively engage with customers, initiate conversations, provide honest styling advice, and ensure every woman feels comfortable. You assist in creating outfits that not only look good but also feel great. Additionally, you maintain the store's appealing and tidy appearance, from organizing the collection to contributing ideas for displays. You're also ready to unpack shipments or handle busy moments at the cash register without hesitation. When the shop manager is away, you effortlessly take on the responsibility to keep everything running smoothly.Availability is key!About UsMS Mode is a place where every woman feels great. We stand for body positivity and inclusive fashion. Here, you can be yourself and leave with confidence. Our team fosters a friendly atmosphere and always assists customers with a smile. Our clothing is trendy, comfortable, and flattering for sizes 38 to 54. Excited to join our team? Join us!

Are you empathetic and skilled at finding solutions in challenging situations? Do you possess a strong sense of persuasion? At Hiltermann Lease, you can make a significant impact by assisting customers and maintaining a healthy portfolio. Join us and accelerate your career as a Collections Specialist! About the RoleAs a Collections Specialist, you will play a key role in minimizing financial risks, preserving customer relationships, and avoiding unnecessary collection procedures. Your primary focus will be on reaching out to customers with overdue invoices. You will utilize your strong communication skills and adapt your approach based on the situation, primarily engaging through phone calls and emails while maintaining contact with our clients to reduce and prevent arrears.You will quickly analyze situations and have a keen sense for identifying problems early, taking appropriate action as necessary. Your goal will always be to find a suitable resolution for both the customer and Hiltermann Lease. Key ResponsibilitiesServe as a point of contact for customer inquiries regarding arrears, payments, payment issues, arrangements, collections, and claims;Facilitate payment agreements where possible;Act promptly if these agreements are not honored, including initiating collection processes;Ensure accurate and proper documentation and escalate issues as needed. About the TeamYou will join a dynamic and growing Collections team of approximately 11 colleagues, where collaboration, results, and continuous improvement are at the forefront. About YouYou are comfortable picking up the phone and possess excellent communication skills, adept at steering conversations effectively. You work meticulously, are eager to learn, and understand that the right tone can motivate people to take action.Additionally, you bring:A completed MBO Level 4 education in Finance, Economics, Sales, or a related field;Proven strong communication skills, with the phone being your best friend;Empathy combined with determination and clarity;Attention to detail; every agreement you make is documented and traceable;Proficiency in Dutch and English, both spoken and written.

About the Role Wibra in Hoofddorp is looking for a Sales Associate who takes pride in keeping shelves stocked and helping customers find what they need. This role suits someone who pays attention to detail and enjoys working as part of a team focused on great service. What You Will Do Start each day with a team meeting to review plans and tasks. Unpack new shipments and arrange promotional items so they stand out. Assist customers on the shop floor and at checkout. Handle transactions and keep the checkout area tidy. Restock bags and supplies as needed. Help keep the store clean and organized throughout the day. What to Expect Every day brings something different, from new products to busy moments at the register. Teamwork is central, and everyone works together to create a welcoming store for customers. Contributions are valued, and there is always an opportunity to make a positive impact.

Are you eager to roll up your sleeves and contribute to the workday of true professionals? Join us as a Retail Associate at Bouwmaat and enjoy a rewarding work environment!Your Responsibilities:Assist customers with paint mixing, cutting sheet materials, and loading products.Maintain a clean and organized store, including restocking shelves.Collect pick-up and delivery orders while processing returns, additional stock, and incoming goods.Your dedication makes a significant impact on the professionals who visit us. Whether it's a quick order or personalized advice, you’re always ready to help!