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Retail Customer Service Associate

EntainWorcesterNew
On-site Part-time

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Experience Level

Entry Level

Qualifications

Excellent communication skillsStrong customer service orientationAbility to work in a fast-paced environmentProblem-solving skills

About the job

The Retail Customer Service Associate position at Entain in Worcester centers on direct interaction with customers in a store setting. This role acts as the first point of contact, ensuring each visitor receives a friendly and helpful experience that reflects the company’s brand values.

Key responsibilities

  • Welcome customers as they arrive and offer assistance as needed
  • Respond to questions and share clear information about available products and services
  • Accurately process purchases and other transactions at the register
  • Keep the retail area organized, clean, and inviting for all guests

Work environment

This position is based on-site in Worcester, working face-to-face with customers in a retail environment. The role requires a positive attitude and attention to detail to maintain a welcoming space for everyone who visits.

About Entain

Entain is a leading global sports betting, gaming, and interactive entertainment provider, dedicated to delivering a world-class experience to our customers. We are committed to responsible gambling and fostering a positive environment for our team members.

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