About the job
The Retail Customer Service Associate position at Entain in Worcester centers on direct interaction with customers in a store setting. This role acts as the first point of contact, ensuring each visitor receives a friendly and helpful experience that reflects the company’s brand values.
Key responsibilities
- Welcome customers as they arrive and offer assistance as needed
- Respond to questions and share clear information about available products and services
- Accurately process purchases and other transactions at the register
- Keep the retail area organized, clean, and inviting for all guests
Work environment
This position is based on-site in Worcester, working face-to-face with customers in a retail environment. The role requires a positive attitude and attention to detail to maintain a welcoming space for everyone who visits.

