Retail Customer Service Associate

EntainWorcester

On-site Part-time

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Experience Level

Entry Level

Qualifications

Excellent communication skillsStrong customer service orientationAbility to work in a fast-paced environmentProblem-solving skills

About the job

The Retail Customer Service Associate position at Entain in Worcester centers on direct interaction with customers in a store setting. This role acts as the first point of contact, ensuring each visitor receives a friendly and helpful experience that reflects the company’s brand values.

Key responsibilities

Welcome customers as they arrive and offer assistance as needed
Respond to questions and share clear information about available products and services
Accurately process purchases and other transactions at the register
Keep the retail area organized, clean, and inviting for all guests

Work environment

This position is based on-site in Worcester, working face-to-face with customers in a retail environment. The role requires a positive attitude and attention to detail to maintain a welcoming space for everyone who visits.

About Entain

Entain is a leading global sports betting, gaming, and interactive entertainment provider, dedicated to delivering a world-class experience to our customers. We are committed to responsible gambling and fostering a positive environment for our team members.

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