Retail Customer Service Associate

EntainGlasgow

On-site Full-time

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Experience Level

Entry Level

Qualifications

We are seeking enthusiastic candidates who possess excellent communication skills, a friendly demeanor, and a commitment to customer satisfaction. Previous retail or customer service experience is a plus, but we welcome applicants from all backgrounds. A positive attitude and the ability to work well in a team are essential for success in this role.

About the job

The Retail Customer Service Associate at Entain in Glasgow welcomes customers as they enter the store and helps ensure a positive experience. This position acts as the first point of contact, setting the tone for a friendly and smooth visit.

Main responsibilities

Support customers by answering questions and fulfilling requests
Handle transactions at the register with accuracy
Maintain a clean and inviting store environment

Requirements

Dedication to delivering excellent customer service
Comfortable working in a busy retail setting
Approachable and friendly manner

About Entain

Entain is a leading global sports betting and gaming entertainment provider. We are committed to setting the highest standards in responsible gaming and delivering exceptional experiences for our customers. Join us and be part of an exciting and innovative company that values integrity, teamwork, and excellence.

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Retail Customer Service Manager

Entain

Part-time|£13/hr - £13/hr|On-site|Glasgow

Are you a sports enthusiast with a knack for exceptional customer service? As a Retail Customer Service Manager at Entain, you will play a vital role in our team, ensuring that our customers receive unparalleled service while upholding the highest standards every day. Our vibrant and fast-paced Ladbrokes & Coral betting shops offer a unique environment where…

Mar 16, 2026

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Retail Customer Service Manager

Entain

Part-time|£13/hr - £13/hr|On-site|Glasgow

Are you passionate about sports and committed to delivering exceptional customer service? As a Retail Customer Service Manager at Entain, you will play a vital role in our team, providing outstanding service and maintaining high standards every day. In our vibrant Ladbrokes & Coral betting shops, each day brings new challenges, and you’ll have the opportunity to be part of a winning team dedicated to doing right by our customers.Reporting directly to the Shop Manager, you will be an essential member of the Shop team, engaging with customers to build lasting relationships that encourage repeat business.Ready to kickstart a rewarding career with us?

Mar 9, 2026

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Retail Customer Service Associate

Entain

Part-time|On-site|Glasgow

Join Entain, a global leader in sports betting and gaming, as a Retail Customer Service Associate in Glasgow. In this role, you will provide exceptional customer service, assist customers with their inquiries, and help create a welcoming and engaging atmosphere in our retail locations.

Apr 7, 2026

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Retail Customer Service Associate

Entain

Part-time|On-site|Glasgow

Entain seeks a Retail Customer Service Associate for its Glasgow location. This position centers on direct interaction with customers in the shop, offering assistance and making sure everyone feels at ease. Key responsibilities Welcome customers as they enter the shop and respond to questions about products or services Maintain a friendly, approachable environment on the shop floor Assist with purchases and address general customer inquiries Role overview This role involves helping visitors find information, supporting their shopping experience, and contributing to a positive atmosphere in the store. The position requires strong communication skills and a genuine interest in helping others.

Apr 20, 2026

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Retail Customer Service Representative

Entain

Full-time|On-site|Glasgow

Entain seeks a Retail Customer Service Representative based in Glasgow. This role centers on supporting customers in-store and ensuring every visit is a positive one. The position involves direct interaction with shoppers, aiming to answer questions and address any concerns efficiently. What you will do Assist customers face-to-face with their inquiries Offer clear, accurate information about available products Handle customer concerns promptly and professionally Role overview This position is designed for someone who enjoys working with people and can communicate details about products in a straightforward way. The ability to resolve issues with care and professionalism is important in this customer-facing role.

Apr 21, 2026

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Retail Customer Service Associate

Entain

Full-time|On-site|Glasgow

Entain seeks a Retail Customer Service Associate for its Glasgow location. This role centers on face-to-face interaction with customers, offering assistance and ensuring a friendly, welcoming shop environment. Main responsibilities Welcome customers as they enter the store and offer assistance as needed Respond to questions and provide accurate information about available products and services Maintain a professional and approachable demeanor throughout each shift Contribute to a positive, energetic atmosphere on the shop floor Requirements Genuine interest in delivering strong customer service Comfort working in a busy retail environment Friendly approach and willingness to support both customers and colleagues

Apr 21, 2026

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Retail Customer Service Associate

Entain

Full-time|On-site|Glasgow

Join our dynamic team at Entain as a Retail Customer Service Associate! In this role, you will be the face of our brand, providing exceptional service to our customers and ensuring a memorable experience. You will assist customers in navigating our offerings, answer queries, and promote our exciting products and services.

Mar 25, 2026

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Retail Customer Service Associate

Entain

Full-time|On-site|Glasgow

Entain seeks a Retail Customer Service Associate for its Glasgow location. This role centers on assisting customers during their visits and ensuring a welcoming experience in the shop. Strong communication skills and a practical approach to problem-solving are important for success. Main responsibilities Help customers with questions and requests at the counter Contribute to a friendly, supportive shop environment Work closely with colleagues to keep daily operations running smoothly Skills and qualities Ability to communicate clearly and warmly Patience and a careful eye for detail Confidence in handling customer concerns and resolving issues

Apr 28, 2026

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Retail Customer Service Associate

Entain

Full-time|On-site|Glasgow

Role overview The Retail Customer Service Associate at Entain in Glasgow welcomes customers as they enter the store and helps ensure a positive experience. This position acts as the first point of contact, setting the tone for a friendly and smooth visit. Main responsibilities Support customers by answering questions and fulfilling requests Handle transactions at the register with accuracy Maintain a clean and inviting store environment Requirements Dedication to delivering excellent customer service Comfortable working in a busy retail setting Approachable and friendly manner

Apr 22, 2026

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Retail Customer Service Associate

Entain

Part-time|On-site|Glasgow

Entain seeks a part-time Retail Customer Service Associate for its Glasgow location. This position places you at the heart of the shop, where greeting customers and ensuring each visit goes smoothly are central to the role. Each shift brings a variety of questions and requests, so a friendly manner and quick thinking are important. Key responsibilities Greet customers as they arrive and serve as the first point of contact in the store Respond to questions and handle inquiries with care and accuracy Check product availability and assist customers in finding what they need Maintain a positive, welcoming atmosphere that encourages repeat visits What we look for Enthusiasm for helping people and delivering strong service Team spirit and a willingness to learn on the job Proactive attitude and reliability

Apr 27, 2026

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Retail Customer Service Representative

Entain

Part-time|On-site|Glasgow

Join our team at Entain as a Retail Customer Service Representative, where your passion for customer satisfaction will shine. You will be the face of our brand, engaging with customers to provide exceptional service and support. Your role will involve assisting customers with their inquiries, promoting our products, and ensuring a welcoming environment in our retail space.

Feb 13, 2026

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Part-Time Retail Customer Service Associate

Entain

Part-time|On-site|Glasgow

Role overview Entain seeks a Part-Time Retail Customer Service Associate for its Glasgow location. This role centers on face-to-face interaction with customers on the shop floor. Associates answer questions, offer support, and help shape each customer's visit. What you will do Welcome customers as they enter the store Assist with questions and offer details about products or services Create a friendly, positive environment for everyone in the shop Work alongside colleagues to keep daily operations running smoothly Requirements Interest in delivering good customer service Comfortable working with others and communicating clearly Stay organized and helpful, even when the shop gets busy

Apr 23, 2026

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Weekend and Evening Retail Customer Service Associate

Entain

Part-time|On-site|Glasgow

Entain is looking for a Weekend and Evening Retail Customer Service Associate to join the team in Glasgow. This role centers on supporting shoppers during the store's busiest times, especially evenings and weekends. Direct interaction with customers is a key part of the job, along with making sure each visit runs smoothly. What you will do Greet and assist customers as they enter the store Answer questions and provide clear, friendly information Deliver service during peak hours, including weekends and evenings Contribute to a positive and efficient store environment Requirements Willingness to work evenings and weekends Enjoys helping people and handling on-the-spot questions Strong communication skills Dependable and able to work well with others

Apr 21, 2026

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Part-Time Retail Customer Service Representative

Entain

Part-time|On-site|Glasgow

Join the dynamic team at Entain as a Part-Time Retail Customer Service Representative in Glasgow. In this role, you will be the face of our brand, providing exceptional service and ensuring a positive experience for all customers. Your primary responsibilities will include assisting customers with their inquiries, processing transactions, and fostering a welcoming environment.

Apr 7, 2026

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Part-Time Retail Customer Service Representative

Entain

Part-time|On-site|Glasgow

Join our dynamic team at Entain as a Part-Time Retail Customer Service Representative. We are looking for enthusiastic individuals who are passionate about delivering exceptional customer service in a retail environment. You will play a crucial role in enhancing the customer experience by assisting with inquiries, processing transactions, and providing product information.This position offers flexibility, allowing you to work part-time hours while being part of a vibrant workplace culture. Your dedication to customer satisfaction will be key in helping us achieve our business goals.

Apr 7, 2026

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Customer Service Consultant

dev2

Full-time|On-site|Glasgow

Join our dynamic team at dev2 as a Customer Service Consultant. In this role, you will be the first point of contact for our clients, providing exceptional service and support. You will engage with customers through various channels, ensuring their inquiries are handled efficiently and effectively.Your responsibilities will include assisting clients with product inquiries, resolving issues, and providing timely updates. We are looking for individuals who are passionate about customer service and thrive in a fast-paced environment.

Jan 23, 2023

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Retail Assistant at Primark | Glasgow

Primark

Full-time|On-site|Glasgow

Role overview Primark seeks a Retail Assistant in Glasgow to create a positive experience for every shopper. This position centers on helping customers in the store and making sure displays remain neat and attractive. What you will do Support customers on the shop floor by answering questions and guiding them to products Keep merchandise organized and the store tidy Restock and arrange displays so they look appealing Deliver friendly, attentive service throughout each shift Working at Primark Joining the Glasgow team means stepping into a lively retail environment. Every day brings new conversations and opportunities to help both customers and colleagues.

Apr 27, 2026

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Customer Service Advisor - Zero Carbon Living

OVO Energy

Full-time|£25.9K/yr - £26.8K/yr|Hybrid|Glasgow, Scotland, United Kingdom

About the RoleJoin OVO Energy as a Customer Service Advisor in our Zero Carbon Living team, where you'll play a critical role in providing exceptional care to our customers. Based in Glasgow, you will be part of a dynamic environment that prioritizes sustainability and customer satisfaction.Your Responsibilities:Deliver outstanding support to customers, addressing inquiries and resolving issues with empathy and efficiency.Utilize digital tools to enhance customer experience and streamline problem-solving processes.Collaborate with team members to foster a positive and productive atmosphere.What We Offer:A competitive starting base salary of £25,950, increasing to £26,770 following successful completion of training and probation.Flexible working arrangements, with a hub-based approach allowing for collaboration and remote work.Opportunities for personal and professional growth within a customer-centric and fun environment.

Apr 28, 2026

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Customer Service Representative at Shawbrook | Glasgow

Shawbrook

Full-time|On-site|Glasgow

Join Shawbrook as a Customer Service Representative, where you will play a vital role in delivering exceptional service to our valued customers. In this dynamic position, you will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication skills and a friendly demeanor.As an integral part of our Consumer Business department, you will receive comprehensive training to enhance your skills and knowledge in the financial services industry. This is a fantastic opportunity for individuals looking to kick-start their careers in customer service.

Mar 26, 2026

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Customer Service Officer at ABM | Glasgow

ABM Industries

Part-time|£12.59/hr - £12.59/hr|On-site|Glasgow, Scotland, United Kingdom

Location: The Forge Shopping Centre, GlasgowPay Rate: £12.59 per hourShift Pattern: Weekdays and weekends, 24 hours per weekFor any additional support or adjustments during the recruitment process, please reach out to our Recruitment Department at recruitment@abm.com. We are here to assist you!Role Overview:The primary objective of the Customer Service Officer is to uphold a safe and secure environment within the shopping centre. This involves patrolling the premises, monitoring surveillance systems, responding to incidents, and providing assistance to the public.Key Responsibilities:Conduct regular foot patrols of the shopping centre, including car parks, service areas, and public spaces.Monitor for suspicious behaviour, theft, vandalism, or other criminal activity.Operate CCTV and other security systems to identify potential security risks and respond appropriately.Respond promptly to alarms and emergencies (e.g., fire, medical incidents, theft) and accurately report and record incidents.Liaise with emergency services as necessary.Provide directions and assistance to visitors, and support retailers and staff with security concerns.Monitor and control access to restricted areas; check deliveries and contractor credentials.Report hazards and ensure compliance with safety procedures during evacuations and drills.Complete daily occurrence logs and maintain records of inspections, patrols, and incidents.

Nov 24, 2025

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Retail Customer Service Associate

Experience Level

Qualifications

About the job

Main responsibilities

Requirements

About Entain

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