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Experience Level
Entry Level
Qualifications
We welcome applications from all backgrounds, and no specific previous experience is required. However, a passion for customer service and a positive attitude are essential. Candidates should demonstrate excellent communication skills and the ability to work effectively in a team environment.
About the job
Join our team at Entain as a Retail Customer Service Associate! In this role, you will be the friendly face of our company, providing exceptional service to our customers and ensuring their experience is nothing short of outstanding. You will assist customers with inquiries, process transactions, and maintain a welcoming atmosphere in our retail environment.
This is an exciting opportunity for individuals who are passionate about customer service and eager to contribute to a dynamic team.
About Entain
Entain is a leading global sports betting and gaming entertainment provider. With a passion for innovation and customer satisfaction, we aim to create engaging experiences for our customers across various platforms. Join us in shaping the future of gaming!
Role overview Entain is looking for a Retail Customer Service Associate to support several store locations in Belfast. This role centers on creating a positive shopping experience for every visitor, no matter which site they visit. What you will do Welcome customers and help with product questions Process sales and transactions accurately Keep the store tidy…
Join our team at Entain as a Retail Customer Service Associate! In this role, you will be the friendly face of our company, providing exceptional service to our customers and ensuring their experience is nothing short of outstanding. You will assist customers with inquiries, process transactions, and maintain a welcoming atmosphere in our retail environment.This is an exciting opportunity for individuals who are passionate about customer service and eager to contribute to a dynamic team.
Role overview This Retail Customer Service Associate position at Entain is based in Belfast and centers on face-to-face support for customers in the shop. The role involves helping visitors with their questions, managing transactions, and ensuring the retail space feels welcoming. Main responsibilities Assist customers with a range of inquiries and requests at the counter Process payments and other transactions with accuracy Help maintain a positive, friendly atmosphere throughout the shop
Brennan & Co NI is seeking a Customer Service Representative to join the Belfast office in Dundonald. This position supports the surgical product portfolio and reports directly to the Business Support Manager. The role focuses on building and maintaining strong working relationships with clients across both public and private hospitals. The schedule follows standard office hours: 9 AM to 5 PM, Monday through Friday. This position is well suited to a motivated sales administrator with an interest or background in the medical sector, particularly surgical products. Main responsibilities Process a high volume of sales orders, working closely with product specialists and customers to ensure timely delivery and clear communication. Maintain strong relationships with customers, suppliers, and internal teams. Contribute to the development and continuous review of Standard Operating Procedures for the Customer Service team. Build in-depth knowledge of the surgical product portfolio and demonstrate genuine interest in these products. Become a subject matter expert in Salesforce CRM. Assist product specialists with opportunity and quote creation in the CRM system. Provide pre- and post-sales support to clients. Help product specialists keep opportunity and quote reporting accurate and current. Ensure all work complies with internal policies and external regulatory and legal requirements. What helps in this role Strong attention to detail and a customer-focused approach. Ability to manage multiple tasks efficiently. Interest or experience in the medical or surgical products sector. Background in sales administration is an advantage. Location This is an office-based role in Dundonald, Belfast. On-site attendance is required five days a week.
Marie Curie is hiring an Assistant Retail Manager for its Belfast location. This position plays a key part in supporting the Retail Manager with the daily running of the store. Main responsibilities Help manage store operations each day Assist with training and guiding staff members Work to boost sales and maintain strong customer service standards Support the planning and rollout of promotional activities to improve store performance What this role involves This role focuses on teamwork and hands-on leadership. Expect to contribute to a positive store atmosphere while helping the team meet sales goals and deliver a welcoming experience for every customer.
Join radiuslimited as a Provisioning Service Delivery Administrator, where you will play a crucial role in ensuring seamless operations within our Customer Service & Operations department. You will be responsible for managing provisioning processes and assisting our team in delivering exceptional service to our clients.
Join radiuslimited as a Provisioning Service Delivery Coordinator in Belfast! We are seeking a motivated individual to support our customer service and operations teams. This is an exciting opportunity for those looking to start their career in a collaborative and dynamic environment.
Role Overview wshgroup is looking for a Guest Service Host in Belfast. This position serves as the first point of contact for guests, greeting visitors and making sure each person feels welcome. The role involves answering questions, sharing details about available services, and helping to create a positive atmosphere for everyone who walks through the door. What You Will Do Welcome guests upon arrival and offer a friendly, professional greeting Respond to inquiries and provide accurate information about services Support guests throughout their visit to ensure a smooth and enjoyable experience What We Look For Interest in hospitality and guest service Comfort working in a busy setting Strong communication and people skills If hospitality excites you and you thrive in a lively workplace, consider joining the team at wshgroup in Belfast.
Role Overview Frasers Group in Belfast is hiring a Part-Time Sales Assistant. This role supports daily store operations and helps create a welcoming shopping experience for customers. Main Responsibilities Assist customers on the shop floor and at the tills Maintain tidy displays and keep the store organized Support the team in meeting sales targets What We Look For Friendly approach and good communication skills Enjoys working with others as part of a team Comfortable in a busy retail setting
Role overview AECOM is hiring an Associate Project Manager in Belfast. This position leads projects that influence the built environment and supports a collaborative team focused on delivering strong outcomes.
Join AECOM as an Associate Director of Renewable Energy, where you will play a pivotal role in leading innovative projects that drive sustainable energy solutions. This position requires a dynamic leader who can inspire teams and manage complex projects while ensuring compliance with industry standards.
Hello and welcome! Are you on the lookout for an exciting new role? Or simply exploring your options? If so, you may have just found the perfect opportunity!As a key member of Lightspeed’s Support team, you will serve as the primary point of contact for our customers seeking assistance. Your role will encompass a range of responsibilities from general inquiries to in-depth troubleshooting of hardware and software issues.Collaborating with various global teams at Lightspeed, you will investigate, troubleshoot, test, and resolve challenges faced by our hospitality clients during their service operations.Your Responsibilities:Collaborate with a diverse, multilingual team available 24/7 across APAC, EMEA, and NOAM regions.Demonstrate flexibility in working hours and shifts, including weekends.Engage positively and knowledgeably with our hospitality customers, partners, and team members, upholding Lightspeed's Gold Class support standards via phone, chat, and email.Employ effective troubleshooting techniques to swiftly identify customer issues and deliver prompt, suitable solutions.Utilize customer support platforms to document, track, and resolve customer interactions.Assist in identifying, reproducing, and escalating product issues and bugs to the Quality Assurance team, ensuring follow-through to resolution with all stakeholders.Advocate for enhancements to our products and services.Work within a scheduled roster to guarantee high availability of support for our clients (in collaboration with your manager).Your Qualifications:Prior experience in customer service and/or technical support, with a strong focus on delivering an outstanding customer experience.Exceptional verbal and written communication skills in German and English.Basic familiarity with popular online, mobile, and desktop platforms, including iOS, Android, OSX, and Windows.Preferred Qualifications (not required):Experience engaging with customers via phone, email, and ticketing systems.
AECOM is seeking an experienced Associate Director of Structural Engineering to join our dynamic team in Belfast. In this role, you will lead and manage structural engineering projects, ensuring high-quality deliverables while mentoring junior engineers. You will collaborate with multidisciplinary teams to develop innovative solutions for complex challenges in various sectors including transportation, infrastructure, and commercial developments.
Join our dynamic team at 9fin as a Data Operations Associate - Distressed. In this role, you will play a critical part in managing and analyzing distressed data, ensuring accuracy and accessibility for our clients. You will work closely with cross-functional teams to support data-driven decision-making.
About 9finAt 9fin, we are revolutionizing the global debt markets, which represent a staggering $145 trillion asset class. Our innovative AI platform addresses the inefficiencies of fragmented data and manual workflows, providing a centralized solution for proprietary credit data, deep analyses, and high-value workflows.Serving over 300 blue-chip institutions worldwide—including global banks, asset managers, private equity firms, law firms, and advisors—9fin is experiencing rapid growth, particularly in the US. With a robust retention rate fueled by seamless workflow integration, we are on the verge of becoming the leading platform in the debt markets.The RoleJoin our dedicated Data Operations team in Belfast, where you'll enhance our data processing capabilities. As a key member of a skilled team, your contributions will ensure that high-quality, real-time data is delivered to our platform, empowering clients to make informed decisions swiftly.Collaboration with teams in New York, London, and Belfast will be essential, particularly within the realms of Leveraged Finance, Structured Credit, Private Credit, and Distressed Debt.What You’ll Work OnEvery day presents new challenges as the team's responsibilities continue to evolve. As an Associate in the Financials Team, you will be tasked with providing fast, reliable financial and corporate data across diverse financial markets.Here’s a glimpse of your potential responsibilities:Leverage Proprietary Tech – Utilize our proprietary software to extract financial data from an extensive array of documents, ensuring precise and timely updates for companies within 9fin’s coverage.Deliver Actionable Insights – Proactively track financial reporting for thousands of companies, swiftly identifying key metrics from earnings reports and offering clients valuable insights.Ensure Accuracy & Quality – Employ cutting-edge technology to extract and validate financial tables, upholding the highest standards of accuracy and data integrity.
Join our team as a Sales Advisor in the Men's Tailoring Concession, where you will provide exceptional customer service and expert advice on suits, jackets, trousers, shirts, and formalwear.Conduct precise measurements and fittings, offering tailored recommendations for the perfect fit.Enhance sales performance through effective upselling and cross-selling techniques to maximize revenue.Ensure high visual merchandising standards, reflecting the quality and prestige of our brand.Assist in stock management, including product replenishment, size checks, and maintaining stock integrity.Contribute actively to team targets and KPIs, focusing on conversion rates, units per transaction (UPT), and average transaction values.Stay informed about product knowledge, industry trends, and advanced tailoring techniques.Adhere to Frasers’ and Threadology’s standards, processes, and operational policies.
Role overview The Assistant Store Manager at Rituals Cosmetics in Belfast works 32 to 40 hours per week and plays a key part in shaping the customer experience. This position supports the Store Manager with daily operations, helps guide the team, and contributes to driving sales on the shop floor. What you will do Assist the Store Manager in leading and motivating team members Maintain smooth daily operations and uphold Rituals standards Foster strong customer service and encourage product knowledge within the team Present and promote Rituals' luxury product collection to customers Location This role is based in Belfast.
Full-time|On-site|Belfast, Northern Ireland, United Kingdom
Kepak Group is seeking a Business Development Executive to support growth in the FGT and Retail sectors across Northern Ireland. This position is based in Belfast and centers on expanding sales and nurturing important client relationships. Role overview This role focuses on identifying new business opportunities and working closely with key clients. The Business Development Executive will contribute to strategic initiatives that help drive Kepak Group’s presence in the region. What you will do Drive sales growth within the FGT and Retail sectors Develop and maintain strong relationships with clients Identify and pursue new business opportunities Support strategic projects aimed at expanding the company’s reach in Northern Ireland Who this role suits This position is suited to an ambitious professional interested in making a measurable impact within a leading food company.
Full-time|On-site|Belfast, Northern Ireland, United Kingdom
About Davy Group Davy Group has served clients for over a century, building a reputation in wealth and capital management across Ireland. With roots dating back to 1926, the firm supports high-net-worth individuals, self-directed investors, small and medium businesses, credit unions, corporations, and institutional investors both locally and internationally. The company values client success, unity, and a commitment to building a lasting legacy. Over 900 professionals work together at Davy, with a focus on collaboration, continuous learning, and personal growth. Role Overview: Financial Services Administrator / Client Services Executive This position sits within the Belfast Servicing Team. It suits an experienced Financial Services Administrator ready to contribute to a forward-looking wealth management business. The role involves supporting both clients and internal teams, ensuring high standards of service and compliance. Main Responsibilities Deliver administration and client service support to the POD and Wealth Managers. Organize client annual reviews, including preparation of meeting packs, valuations, and related documentation. Review compliance documentation for quality, and notify advisers about issues needing attention or updates. Work closely with the team to ensure agreed actions from client meetings are completed promptly and accurately. Coordinate with Dublin-based back-office teams and third-party providers to process client data amendments, payments, and income requests efficiently. Communicate directly with clients to verify requests. Handle requests from legal professionals, maintaining strict compliance during the administration of deceased estates. Manage and track Letters of Authority within set deadlines to support smooth client transitions to Davy. Keep client records accurate and up to date across Davy systems and other provider platforms. Proactively look for ways to improve quality, service delivery, and operational efficiency. Follow all regulatory requirements and compliance processes set by the firm. Location Belfast, Northern Ireland, United Kingdom
Full-time|On-site|London, Birmingham, Manchester, Newcastle upon Tyne, Edinburgh, Belfast
Role overview As a Senior Service Designer at Version 1, the focus is on shaping digital services for both public and private sector projects. The position centers on improving user experiences and guiding service design from initial concept through to delivery. Collaboration with cross-functional teams is a key part of the role, ensuring that each service meets user needs and project goals. What you will do Work closely with multidisciplinary teams to design and refine digital services Use service design methods to understand user needs and business objectives Offer strategic input to influence product direction and enhance services Maintain alignment with design thinking principles and industry standards Location This role is available in London, Birmingham, Manchester, Newcastle upon Tyne, Edinburgh, or Belfast.
