Retail Customer Service Associate

SutherlandKingston, St. Andrew Parish, Jamaica

On-site Full-time

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Experience Level

Entry Level

Qualifications

Qualifications:Strong communication skills, both verbal and written. Ability to work in a fast-paced environment. Previous experience in a retail or customer service role is a plus. Must be a team player with a positive attitude. High school diploma or equivalent.

About the job

Sutherland is hiring a Retail Customer Service Associate in Kingston, St. Andrew Parish, Jamaica. This position serves as the first point of contact for customers, handling questions, offering product details, and processing transactions. The goal: make every customer feel welcome and supported.

What You Will Do

Greet and assist customers as they enter the store
Provide accurate information about products and services
Resolve customer questions and concerns promptly
Process sales and returns efficiently
Contribute to a positive and inviting shopping environment

Who We’re Looking For

Strong interest in customer service
Friendly, approachable attitude
Willingness to work as part of a team
Reliable and eager to help customers

About Sutherland

Sutherland is a global provider of customer experience solutions, dedicated to delivering outstanding service and support to our clients. With a focus on innovation and excellence, we empower our employees to make a meaningful impact in the world of customer service.

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