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Retail & E-Commerce Endpoint Management Engineer

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

3-5 years of hands-on experience in endpoint management, IT infrastructure, or systems administration. In-depth knowledge of Microsoft Intune, Autopilot, and Entra ID. Proficient with Windows 11 and Windows enterprise configuration. Extensive understanding of device management, configuration, and deployment across diverse operating systems. Expertise in scripting and automation using PowerShell, Python, Bash, or similar languages. Strong grasp of Active Directory, identity management, and network security principles. Experience with mobile device management (MDM) and mobile application management (MAM) solutions. Familiarity with IT ticketing systems and service management tools. Excellent analytical and problem-solving abilities with a knack for troubleshooting complex technical issues. Exceptional organizational capabilities and meticulous attention to detail in managing multiple projects and priorities.

About the job

  • Architect and oversee the implementation of endpoint management solutions tailored for retail and e-commerce environments across Windows, macOS, and mobile platforms.
  • Set up and uphold mobile device management (MDM) and endpoint management platforms, including Microsoft Intune and Jamf, ensuring optimal functionality.
  • Formulate and enforce device configuration policies, security protocols, and compliance standards in line with both organizational and regulatory requirements.
  • Streamline endpoint management processes through automation using scripting languages such as PowerShell, Python, or Bash to drive operational efficiency.
  • Oversee the lifecycle of devices, encompassing provisioning, onboarding, updates, patch management, and decommissioning activities.
  • Continuously monitor endpoint health, security posture, and performance metrics; conduct data analysis to proactively identify and address potential issues.
  • Collaborate with IT security teams to ensure endpoint devices adhere to established security standards and compliance mandates.
  • Deliver technical support and troubleshooting for endpoint-related concerns while maintaining comprehensive documentation of configurations and solutions.
  • Administer Active Directory and identity management systems to guarantee appropriate user access and device authentication.
  • Engage with retail store managers and e-commerce teams to assess technology needs and implement solutions that elevate operational efficiency.
  • Remain abreast of industry best practices, emerging technologies, and vendor updates in endpoint management.

About Devoteam

At Devoteam, we are committed to leveraging technology with strong human values to drive meaningful change. Discover how our focus on Tech for People empowers the future, fostering a positive impact on society and the environment. As a recognized leader in Digital Transformation across EMEA, we generate a revenue of €1B, transforming technology to create value for our clients, partners, and employees in a world where technology serves humanity. We take pride in our collaborative culture, the diverse environment we foster, and the talented individuals we employ. Join our multidisciplinary team of experts, including Cloud specialists, Designers, Business consultants, Security professionals, Engineers, and Developers across more than 20 EMEA countries. Become part of our community of over 10,000 tech and business leaders in cloud, data, and cybersecurity. Together, we blend creativity with technology to shape a better future.

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