Retail Internship at Rituals | Amsterdam

At Commify, we are more than just a company; we are a globally interconnected team of innovators dedicated to our mission. As a leader in the Communication Platform as a Service (CPaaS) sector, we boast 25 years of pioneering experience, facilitating over 5 billion customer interactions annually. Our innovative solutions empower businesses worldwide to engage with their audiences through advanced channels such as SMS, RCS, and intricate mobile journeys.Our culture is our greatest asset. With operations spanning the UK, EMEA, the USA, and Australia, we have cultivated a genuinely diverse and connected environment, consistently earning a culture score of 4 out of 5 in our employee engagement surveys. Join our dynamic team where your unique experiences contribute to a significant global impact every day.We are on the lookout for talented individuals to help us expand our global reach, ensuring that every team member feels a sense of belonging and purpose as we collectively shape the digital future.About The Role:Our Netherlands hub, Spryng, is seeking a Customer Success Intern. This role is ideal for someone eager to gain practical experience in an international company that prioritizes customer satisfaction. We are looking for a motivated individual who is ready to make a meaningful impact in customer support and marketing. You should be comfortable making mistakes, as we believe that’s how real learning occurs! If you are tech-savvy or willing to learn, and are prepared to bring positive energy to our passionate Customer Experience (CEX) team, we would love to have you on board to elevate our Customer Support & Experience to new heights.If you are enthusiastic about personal growth and contributing to maintaining our exceptional customer experience ratings, we would be thrilled to welcome you!

At Commify, we are more than just a company; we are a global network of innovators passionate about our work. As a leader in CPaaS with 25 years of pioneering experience, we facilitate over 5 billion customer interactions annually, empowering businesses around the globe to connect through advanced channels such as SMS, RCS, and intricate mobile journeys.Our culture is the cornerstone of our success. With operations in the UK, EMEA, USA, and Australia, we have cultivated a truly diverse and interconnected environment, consistently achieving a 4 out of 5 culture score in employee engagement surveys. Joining our team means your unique experiences contribute to our global impact every day.We are seeking talented individuals to help us expand a global company where everyone feels a sense of belonging, purpose, and the drive to shape the digital future.About The Role:Our Netherlands hub, Spryng, is searching for a motivated Junior Finance Associate Intern. If you're eager to develop your skills, contribute to our financial operations, and gain valuable insights, we would be thrilled to welcome you aboard!

Join Commify, a leader in CPaaS with over 25 years of experience and a team of innovators dedicated to enhancing global communication. We facilitate over 5 billion customer interactions annually, empowering businesses to connect through advanced channels such as SMS, RCS, and intricate mobile journeys.At Commify, our culture is our cornerstone. With operations across the UK, EMEA, USA, and Australia, we have cultivated a diverse and inclusive environment, consistently achieving a 4 out of 5 culture score in employee engagement surveys. Become part of a dynamic team where your unique background contributes to a significant global impact.We are on the lookout for passionate individuals to help expand our global presence and foster an environment where everyone feels a sense of belonging and purpose.About The Role:Our Spryng hub in the Netherlands is seeking a Business Development Representative Intern to support our DACH Sales Team. This role is perfect for someone eager to gain practical experience in an international setting where customer satisfaction is paramount. If you're tech-savvy, enthusiastic about learning, and ready to bring positive energy to our dedicated sales team, we want to hear from you!Your Responsibilities:Actively contribute as a full-fledged team member, gaining hands-on experience in Sales, Support, and Marketing for the German market.Utilize sales and marketing tools such as Salesforce, HubSpot, Canva, and Trello.Communicate with prospective customers via calls and emails, addressing their inquiries effectively.Provide exceptional support to DACH customers through chat, telephone, and email channels.Assist in marketing initiatives to bolster Spryng's global footprint and online visibility.Engage in meetings, training sessions, and brainstorming activities.Learn about Human Resource Management by independently managing intern recruitment efforts.

At Commify, we are not just an organization; we are a global collective of innovators driven by passion and creativity. As a leader in the CPaaS sector with over 25 years of pioneering experience, we facilitate more than 5 billion customer interactions annually, empowering businesses around the world to engage through advanced communication channels such as SMS, RCS, and intricate mobile journeys.Our culture is the backbone of our success. With operations spanning the UK, EMEA, USA, and Australia, we have cultivated a genuinely diverse and interconnected workspace, achieving a consistent culture score of 4 out of 5 in our employee engagement surveys. By joining our dynamic team, you will contribute to a global impact through your unique experiences.We are on the lookout for exceptional individuals who aspire to help us expand a global company where everyone feels a sense of belonging, purpose, and the drive to shape the future of digital communication.About The Role:Our Amsterdam hub, Spryng, is seeking a motivated Business Development Representative Intern to join the Belux (Belgium and Luxembourg) Sales Team. This is an excellent opportunity for individuals eager to gain practical experience in an international setting that prioritizes customer satisfaction. We are looking for a proactive individual who is not afraid to learn from mistakes, possesses a tech-savvy mindset, and is ready to infuse positive energy into our passionate sales team while elevating Customer Support & Experience.If you are enthusiastic about growth, contributing to a team, and making a tangible impact in business development, we would be thrilled to have you join us!

Ben jij op zoek naar een stage waar je actief bijdraagt en niet alleen maar toekijkt? Bij Spryng, een trots onderdeel van de Commify-groep, word je verwelkomd in een jong en gedreven team dat innovatieve communicatieoplossingen ontwikkelt voor klanten wereldwijd. Je krijgt de kans om te werken aan sales, marketing en klantenservice, en je hebt de vrijheid om je eigen ideeën in te brengen en een wezenlijk verschil te maken. In ons inspirerende kantoor aan de Prinsengracht ontdek je het potentieel van je vaardigheden en het effect dat je kunt hebben. Klinkt dit als iets voor jou? Lees dan snel verder!Verantwoordelijkheden:In deze rol ga je actief op zoek naar nieuwe potentiële klanten voor de Nederlandse markt en benader je hen op een manier die aansluit bij onze salesstrategie.Je overtuigt prospects om gebruik te maken van onze diensten en leert de volledige salescyclus doorlopen.Je biedt ondersteuning aan onze Customer Experience afdeling door klanten te helpen via chat, telefoon en e-mail, zodat zij tevreden blijven en optimaal gebruik kunnen maken van onze producten.Je doet waardevolle kennis op over klantbehoeften, onze productfunctionaliteiten en technische aspecten die je helpen om sterker te worden in zowel sales als marketing.Je neemt actief deel aan vergaderingen, brainstormsessies en trainingen die aansluiten bij jouw verantwoordelijkheden en interesses.Je krijgt de vrijheid om je eigen ideeën in te brengen en verantwoordelijkheid te nemen voor je werkzaamheden.Vereisten:Je volgt een HBO of WO opleiding.Je bent beschikbaar voor vier tot vijf dagen per week.Je kunt minimaal vier tot zes maanden stage lopen.Je hebt interesse in sales, marketing en klantcontact.Je vindt het leuk om te leren en verantwoordelijkheid te nemen.Je durft initiatief te nemen en voelt je prettig in een dynamische omgeving.Je communiceert gemakkelijk en professioneel, zowel telefonisch als per e-mail.Je spreekt en schrijft vloeiend Nederlands.

Seenons, a certified B Corp based in Amsterdam, connects organizations across the waste management industry to promote circular solutions and help reduce waste. The company’s platform focuses on recovering valuable materials and supporting large organizations in their sustainability efforts. This internship in Customer Success Management & Operations is aimed at students seeking more than a routine placement. Interns at Seenons quickly become involved in real projects, learning on the job and contributing to a more sustainable future. The Customer Success team is searching for an enthusiastic, entrepreneurial intern to join their mission. What you will do Assist the Customer Success Management team with daily client-focused activities. Prepare for meetings and analyze customer cases using data and desk research. Help improve internal communication and knowledge sharing related to clients. What to expect Experience the full customer journey: See every stage, from initial contact to ongoing client satisfaction. Collaborative team environment: Work with colleagues who value authenticity and share a commitment to sustainability goals. Guidance and support: Begin with a structured onboarding, receive regular check-ins, and benefit from a dedicated mentor. Hands-on learning: Take initiative, learn by doing, and handle real responsibilities from the start. Meaningful projects: Contribute to assignments that make a visible impact for customers, partners, and the company’s mission. Location Amsterdam, Noord-Holland, Nederland

Wil jij bijdragen aan de revolutie in de afvalwereld?Bij Seenons, een trotse Bcorp, hebben we een heldere missie: een wereld zonder bedrijfsafval. Als een snelgroeiende tech-scaleup zijn we actief in vier landen, met een sterke focus op het verbeteren van de Nederlandse afvalmarkt.Ons innovatieve platform verenigt alle betrokken partijen in de afvalketen voor circulair beheer. We ondersteunen grote organisaties in hun streven om afval te verminderen en waardevolle grondstoffen te behouden, bij te dragen aan een circulaire economie. Voor ons team in Amsterdam zijn we op zoek naar een Customer Success Manager die onze grote klanten helpt bij het verduurzamen van hun afvalbeheer.Wat je kunt verwachten van deze rolJe fungeert als het primaire aanspreekpunt voor onze klanten en begeleidt hen in het optimaliseren en verduurzamen van hun afvalbeheer.Je bent verantwoordelijk voor de onboarding van nieuwe klanten en zorgt voor een zorgvuldige interne afstemming.Regelmatig bezoek je klanten op locatie om hun behoeften te begrijpen en ervoor te zorgen dat verbeteringen, zoals containerherinrichting en duurzame afvaloplossingen, succesvol worden geïmplementeerd.Je helpt klanten om het meeste uit het Seenons-platform te halen en gezamenlijke doelstellingen te bereiken.Met onze dashboards analyseer je de prestaties van klantlocaties en kom je proactief met verbeteringen. Jij identificeert kansen en weet wat er verbeterd kan worden voordat de klant daarom vraagt.Je signaleert mogelijkheden om onze impact bij bestaande klanten te vergroten en breidt onze dienstverlening succesvol uit door middel van upselling.Je bent een sparringpartner voor de klant en biedt deskundig advies over afvalbeheer en verduurzaming.Je bent de ideale kandidaat als jeMinimaal 2 jaar ervaring hebt in een Customer Success of Account Management rol, met ervaring in het beheren van een complexe en diverse klantenportefeuille.De afvalmarkt goed begrijpt, of een sterke ambitie hebt om onze wereld duurzamer te maken.

At OMRT, we are at the forefront of revolutionizing the real estate industry's approach to technology. Our mission transitions from project-based engagements to profound, long-lasting partnerships that fundamentally change how our clients leverage tech solutions. As our inaugural Customer Success Manager (CSM), you will not just fill a position; you will act as an entrepreneurial leader, collaborating closely with our Founders to define this role. Your primary responsibility will be to serve as a critical connector among our commercial, engineering, product, and tech teams, ensuring our clients achieve their business objectives promptly and effectively. If you possess a bold spirit, a touch of rebelliousness, and a desire to set new benchmarks in the industry, we invite you to lead our expansion efforts.Key ResponsibilitiesIdentify and persuade clients to initiate comprehensive implementations with OMRT.Perform in-depth client evaluations and develop detailed implementation strategies.Co-manage operational structures to ensure optimal and efficient project delivery.Cultivate and maintain strong client relationships by enhancing satisfaction levels, ensuring sustained value, and keeping OMRT top-of-mind.Pursue continuous enhancements and explore new avenues, including parametric design initiatives and software integrations.Drive growth by boosting client revenues across various platforms while ensuring long-term client retention.Lead and facilitate multidisciplinary teams within a matrix environment for commercial and operational synergy.

Transform Employee Feedback into Actionable Insights!At Effectory, we believe that employee listening is the cornerstone of creating a world-class workplace. Our mission is to enhance organizational development by empowering employees to voice their opinions and ensuring their feedback leads to meaningful change.As a Junior Customer Success Manager, you will be an integral part of our team focused on the governmental and higher education sectors. Your role will involve cultivating long-lasting relationships with clients, ensuring they receive maximum value from our products and services. You will guide our customers to become advocates for Effectory, sharing their success stories and experiences.You will collaborate closely with both our clients and internal teams to understand customer needs, drive satisfaction, and ultimately boost retention. Are you ready to take on this exciting challenge and help us shape the future of employee engagement?Your Key Responsibilities:Develop and maintain strong, long-term relationships with customers in your portfolio to drive satisfaction, adoption, and retention.Understand and connect your customers' goals and needs to our products and services.Identify opportunities to leverage successful customer stories for case studies and events.Continuously share insights on customer demands and challenges with relevant internal teams (product, marketing, etc.).

Welcome to Laka We are seeking a bilingual Customer Success Specialist fluent in English and either French, German, or Dutch with a solid technical understanding of bicycle mechanics!Although you may not have heard of us yet, we invite you to explore our innovative approach to insurance...Founded in 2017, Laka aims to revolutionize the insurance industry by uniting passionate cyclists to create a collective that safeguards their bicycles when unforeseen circumstances arise. Our model prioritizes the needs of individuals by fairly distributing costs among members, establishing a new standard for insurance.At Laka, we ensure smooth operations for The Collective, offering lightning-fast claims processing, equitable cost-sharing, and a guaranteed maximum price, handling all regulatory requirements of an insurance business. In return, our members pay Laka a fee based on monthly claims.Curious to learn more about our unique model? Dive deeper here.What have we accomplished since our inception? Here are some highlights: Successfully secured a Series B funding round Expanded our team to over 70 talented Lakanauts in the UK, NL, and France, facilitating a choice-driven, hybrid working environment Launched Laka in 11 countries, broadening our reach to more enthusiastic cyclists Captured the cycling market in the UK, NL, and France while enhancing commercial partnerships Honored with the title of 'Best Cycle Insurance Provider' for eight consecutive years Opened three new offices in London, Bristol & Amsterdam to foster collaborative workspaces Proudly achieved a 5-star rating on Google Reviews and Glassdoor!Join us in our mission to modernize an outdated industry...As we grow rapidly, we are committed to making the Laka collective model the benchmark across various segments, products, and regions. We are on the lookout for innovative, daring individuals to help us build the best insurance company in the world. About the RoleYour Role in Customer Experience (CX) at LakaOur CX team is the cornerstone of our creation at Laka; we exist to support our community during challenging times, and this is where the magic happens...As an integral part of our Customer Experience team, you will play a pivotal role in enhancing our customer experience, a critical aspect of our plans for international growth. Working alongside a dedicated team of 11 professionals, you will be the first line of support for general inquiries and claims-related questions.Your Responsibilities:Support our customers with inquiries related to claims and serviceProvide assistance and guidance to enhance customer satisfactionCollaborate with the team to streamline processes and improve overall experience

About UsAt De L'Europe Amsterdam, we pride ourselves on delivering unparalleled hospitality. Our luxurious hotel is an exquisite blend of classic elegance and the vibrant energy of Amsterdam, welcoming guests with warmth and professionalism. As a Butler Intern, you will be an integral part of our dedicated team, catering to the diverse needs of guests in a prestigious 5-star environment.Your RoleAs a Butler Intern, you will assist the Butler team in curating personalized experiences for our guests. You will learn the art of anticipating and proactively addressing their needs, ensuring that each room is tailored to their preferences and amenities are perfectly arranged.In addition, you will play a crucial role in welcoming guests, managing check-ins and check-outs, and ensuring a seamless transition from arrival to departure. Your contribution will enhance the overall guest experience, making their stay with us memorable.

Join Boskalis as an Intern in the Design department in Amsterdam, where you will gain hands-on experience in infrastructure projects. This internship provides an excellent opportunity to work alongside seasoned professionals and contribute to innovative design solutions that shape our environment.

Join Our Team as a Senior Customer Success Manager!At Software Improvement Group (SIG), we are dedicated to empowering organizations to enhance their software quality through in-depth source code analysis and customized strategic advice.Our innovative software assurance platform, Sigrid, combined with our team of expert IT consultants, allows our clients to take full control of their software environments, ensuring that technology acts as a catalyst for success rather than a source of risk.We are on an ambitious growth trajectory and are in search of passionate individuals to help us achieve our goals.Your RoleAs a Senior Customer Success Manager, you will oversee all aspects of customer engagement related to Sigrid. You will work closely with account executives and consultants to support our clients' needs, ensuring exceptional service delivery across strategic and partner accounts. Your responsibilities will include managing operational and technical matters, maintaining regular communication with clients, and guiding them towards maximizing their use of the Sigrid platform. You will develop and nurture relationships at various levels within client organizations, collaborating with consultants and account executives to identify commercial opportunities. This role is pivotal within our Amsterdam-based team, servicing clients globally.How We OperateAs a Senior Customer Success Manager, you will be the crucial link between SIG and our clients, ensuring successful long-term partnerships. Additionally, you will contribute to the professional development of fellow Customer Success Managers and enhance the overall Customer Success function at SIG. Your goal will be to create impactful narratives that align our advice with our clients' business objectives while proactively initiating strategies to cultivate long-lasting customer relationships and improve overall organizational performance.

Join Amdax as a Customer Success Manager, where your primary responsibility will be to ensure our clients achieve their goals and maximize the value of our products. You will act as a trusted advisor, guiding clients through their journey and addressing any challenges they may face.In this role, you will collaborate closely with cross-functional teams to deliver exceptional service and drive customer satisfaction. Your expertise will be vital in identifying opportunities for growth and improvement.

Internship Overview Trubendorffer offers a six-month psychology internship in Amsterdam, starting September 2026. This position is designed for master's students interested in addiction care and mental health. The internship covers four days per week, with shifts arranged in consultation. Shifts may fall between 07:00 to 15:30 or 13:30 to 22:00, Monday through Sunday. Living in or near Amsterdam is necessary due to the scheduling and location. Main Responsibilities Observe treatment sessions with therapists and, when appropriate, participate in the treatment process under supervision. Facilitate and guide group discussions under supervision. Document intake sessions. Conduct parts of intake assessments under supervision. Present intake findings during multidisciplinary meetings (MDO). Take part in intervision, supervision, team meetings, and professional development activities. Carry out diagnostic assessments. Handle occasional administrative tasks. Receive weekly guidance from a psychologist, supervised by a registered psychologist. About Trubendorffer Trubendorffer specializes in innovative outpatient addiction care in the Netherlands. The organization provides intensive outpatient treatment for addiction and co-occurring disorders, supporting over 3,000 clients each year. More than 200 employees work across seven treatment locations: Amsterdam, Utrecht, Tilburg, Nijmegen, The Hague, Den Bosch, and Maastricht. The headquarters and two treatment sites are based in Amsterdam.

Join Skytree as a Sales Operations Intern!At Skytree, we are committed to transforming our world into a cleaner, more sustainable place for everyone. Our innovative technology captures atmospheric carbon dioxide, allowing for its storage or repurposing to tackle climate change and support communities and businesses globally.Originating from the European Space Agency (ESA), our diverse team comprises brilliant scientists, engineers, and business professionals, all guided by an experienced management team. Our culture thrives on dynamic collaboration and an openness to new ideas, continuously pushing the limits of what is achievable.As we embark on an exciting growth phase, we are eager to welcome a Sales Operations Intern to join our journey of learning and development!This internship offers a unique, hands-on experience within our global Commercial team, focusing on Direct Air Capture projects. Ideal candidates will have a strong passion for climate technology, renewable energy, and sustainable policy.Important Details:Duration: 5-6 months, full-time (40 hours/week).Start Date: ASAP.Please note: This position does not qualify for employer sponsorship; candidates must already reside in the Netherlands, preferably near Amsterdam. A transportation allowance is provided, but accommodation is not included.

At Parfumado, we believe that exceptional customer service is synonymous with customer happiness. Every interaction is an opportunity to create unforgettable moments.We are seeking a compassionate individual who is genuinely dedicated to helping others. The ideal candidate listens attentively, empathizes, and transforms inquiries into engaging conversations.As a Customer Happiness Hero, you will be the welcoming voice for our customers. Your role involves guiding them, assisting in their discovery journey, and ensuring they leave with a smile—and perhaps a new favorite fragrance!Joining Parfumado means collaborating with passionate individuals who share a common goal of driving the company’s growth.— Sanne, Customer Happiness Lead

At Trustpilot, we are embarking on an extraordinary journey as a profitable, high-growth FTSE-250 company with a bold vision: to become the universal symbol of trust. As the world's largest independent consumer review platform, we've achieved remarkable milestones, yet there remains much thrilling work ahead. Join us at the forefront of fostering trust!As the Enterprise Customer Success Manager, you will serve as the primary value driver and strategic partner for Trustpilot’s most complex, high-tier accounts within the Benelux market. Transitioning from tactical management to a trusted advisor role, you will ensure Trustpilot's integration into the long-term business strategies and digital ecosystems of our customers.Your objective is to architect success across your portfolio—from onboarding and adoption to measurable outcomes and advocacy—by converting intricate business challenges into quantifiable product value. You will be pivotal in promoting high-impact adoption and securing long-lasting retention through executive-level partnerships and a profound understanding of the digital landscape.Key Responsibilities:Lead critical post-sale alignment and executive onboarding for high-tier accounts, ensuring a seamless transition from New Business and establishing a strong foundation for adoption, while creating a multi-level relationship map to secure strategic buy-in from the outset.Proactively translate technical usage data into persuasive ROI narratives, showcasing how Trustpilot impacts every stage of the digital marketing funnel—from driving top-of-funnel traffic to enhancing bottom-of-funnel conversion and long-term brand advocacy.Achieve a high Gross Renewal Rate (GRR) by monitoring customer health and addressing potential risks proactively.Maintain the holistic health of your portfolio, designing tailored success plans to mitigate complex churn risks and uncover strategic growth opportunities.Drive customer satisfaction and advocacy, achieving impressive Net Promoter Score (NPS) results across your portfolio.Act as the primary executive contact for high-tier accounts, bridging the gap between customer business needs and Trustpilot’s leadership, diagnosing complex product value or onboarding issues while strategically triaging commercial matters to Account Managers for a seamless partnership.Synthesize high-tier customer needs into structured insights that inform our global product roadmap, ensuring Trustpilot evolves in alignment with the most sophisticated market players.

Are you eager to graduate with a degree from an organization that truly values your aspirations and ambitions? If so, the role of Audit Intern at Baker Tilly might be the perfect fit for you!As an Audit Intern at Baker Tilly, you will enjoy a dynamic role where you will be fully integrated into your team from day one and have the opportunity to visit clients, gaining invaluable insight into various operations. During your internship, you will collaborate with your colleagues on a range of audit tasks and document your work in the electronic audit file. Additionally, you will contribute your thoughts on technical subjects in the field. If you have specific ideas regarding your responsibilities, we are open to discussing a meaningful and engaging thesis project that aligns with your ambitions.Starting your internship at Baker Tilly means becoming part of a supportive team where guidance is guaranteed from day one. You will have access to your mentor, who will help you navigate your development and serve as your primary point of contact for any questions—yes, even from partners! If you are considering graduating with us in September or February, keep reading to see if this opportunity suits you.