About the job
Retail Technology Advisor (Temporary)
Join our dynamic team at BWG Foods as a Retail Technology Advisor on a temporary full-time basis. In this pivotal role, you will be responsible for supporting and enhancing our critical IT systems that empower our stores and retailers.
Key Responsibilities:
- Coordinate the support and expansion of essential IT systems, collaborating with both in-house teams and external suppliers.
- Manage and execute projects through all stages, from planning and analysis to design, execution, and service transition.
- Oversee third-party suppliers and ensure compliance with service delivery agreements.
- Take ownership of retail technology within our company-operated stores and foster relationships with key stakeholders.
- Identify opportunities to enhance business processes through innovative technical solutions.
- Engage in all project phases, ensuring effective initiation, definition, execution, and closure.
- Facilitate the transition of new processes into operational support across the organization.
- Collaborate with senior management across various functions to convert their needs into technical specifications.
- Create comprehensive project and program plans outlining scope, goals, tasks, resources, and deliverables.
- Contribute to the successful delivery of strategic projects and initiatives.
- Develop operational procedures and system specifications.
- Maintain detailed user documentation for all core procedures and responsibilities.
- Assist stores and retailers with support requests, queries, and troubleshooting.
- Participate in additional projects as directed by management.

