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Retail Technology Project Analyst (Temporary)

BWG FoodsDublin, Leinster, Ireland
On-site Temporary

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Experience Level

Experience

Qualifications

Skills & ExperienceMinimum of 5 years of experience in the retail sector, with a focus on issue resolution and management. Proven ability to manage third-party relationships and deliver technology projects. Strong analytical and communication skills to liaise with various stakeholders. Experience in developing operational procedures and metrics. Ability to work independently and collaboratively in a fast-paced environment.

About the job

Retail Technology Project Analyst (Temporary)

We are seeking a motivated and detail-oriented Retail Technology Project Analyst on a temporary full-time basis. In this role, you will play a crucial part in managing and enhancing our retail technology systems.

Key Responsibilities

  • Oversee and manage third-party suppliers as well as service delivery agreements.
  • Coordinate the support and enhancement of essential IT systems for our retail partners, integrating various in-house and external suppliers.
  • Engage in all project phases including initiation, definition, execution, and close-out.
  • Simultaneously manage multiple projects to ensure timely and effective delivery.
  • Collaborate with senior management teams across various functions to translate business requirements into technical specifications.
  • Communicate business strategies and objectives effectively to clients.
  • Ensure the successful completion of projects, meeting both customer and business expectations.
  • Define and manage key performance indicators and quantitative metrics.
  • Develop operational procedures and system specifications to enhance efficiency.
  • Create and maintain comprehensive user documentation for all procedures and responsibilities.
  • Provide training for new team members as necessary.
  • Assist the helpdesk with customer inquiries and troubleshooting.
  • Complete support requests efficiently, ensuring customer satisfaction.
  • Participate in additional projects as directed by management.
  • This role will require nationwide travel and may involve overnight stays.

About BWG Foods

BWG Foods is a leading retail and wholesale company in Ireland, committed to providing innovative technology solutions for the retail industry. We strive to enhance our partners' operational efficiency through effective IT systems.

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