Revenue Operations Manager (Post Sales) at Dialpad | Austin

Dialpad Inc.Austin, US

On-site Full-time

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Experience Level

Manager

Qualifications

The ideal candidate should possess strong analytical skills and experience in managing revenue operations, particularly in post-sales processes. Key responsibilities include overseeing Gross Revenue Retention (GRR), Net Revenue Retention (NRR), and ensuring the accuracy of renewals forecasts. A background in sales operations or a similar field is highly desirable, along with proficiency in data analysis tools and methodologies.

About the job

About Dialpad
Dialpad stands at the forefront of AI-driven customer communication solutions, revolutionizing the way businesses engage with their customers. Over 50,000 companies globally, including industry leaders like Netflix, RE/MAX, Uber, Randstad, and Tractor Supply, trust Dialpad to enhance customer relationships through real-time, AI-powered insights. Visit dialpad.com to discover more.

Joining Dialpad
As a member of the Dialpad team, you will collaborate with like-minded individuals dedicated to our mission: to empower our clients and their teams to achieve remarkable success. We value every interaction and are committed to enhancing each one through a platform that delivers actionable insights and automation.

Our culture is built on continual learning and growth, leveraging cutting-edge AI to refine our platform and our skills. We seek team members who not only meet our standards but exceed them. Our aspirations are high, and achieving them requires a team that operates at peak performance. We are in search of individuals who embody traits essential to our success: Resourceful, Inquisitive, Positive, Tenacious, and Compassionate.

Your Role
The Revenue Operations Manager – Post Sales is responsible for the operational dynamics of Dialpad’s recurring revenue model.

About Dialpad Inc.

Dialpad is a pioneering AI-powered customer communications platform reshaping how businesses connect with their customers. Our technology empowers over 50,000 companies around the world with real-time insights, enhancing customer engagement and driving success.

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Revenue Operations Manager (Post Sales) at Dialpad | Austin

Experience Level

Qualifications

About the job

About Dialpad Inc.

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