Robotics Field Operations Associate at Serve Robotics | Miami

Serve RoboticsMiami, FL

On-site Full-time

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Experience Level

Experience

Qualifications

Qualifications:Strong problem-solving skills and ability to think on your feet. Ability to work collaboratively in a fast-paced environment. Basic technical knowledge related to robotics and autonomous systems is a plus. Excellent communication skills to relay information effectively across teams. Must be physically capable of performing maintenance tasks as needed.

About the job

Our fleet is already making a positive impact in cities such as Los Angeles, Miami, Dallas, Atlanta, and Chicago, transforming the delivery landscape. We seek passionate individuals to help evolve robotic deliveries from an exciting novelty into a staple of urban life.

About Us

Our team comprises seasoned professionals from the tech industry, specializing in software, hardware, and design. We are dedicated to tackling real-world challenges through cutting-edge robotics, machine learning, and computer vision, while maintaining a strong focus on user experience. We pride ourselves on being an agile, diverse, and motivated team, believing that collaborative problem-solving leads to the best outcomes.

Position Overview

As a Robotics Field Operations Associate, you will be essential in ensuring the optimal operation of our autonomous delivery robots. While our robots function independently, there are occasions when they require assistance navigating obstacles, troubleshooting technical malfunctions, or responding to changes in the environment. This is where your expertise comes in.

In this dynamic, hands-on role, you will support our robots in the field, conduct light maintenance tasks such as sensor cleaning, and ensure timely and safe delivery of packages. Your swift problem-solving skills and on-site support will help minimize service disruptions and safeguard our technology. Additionally, you will document incidents and provide insights that contribute to the continuous enhancement of our operations and technology.

You will collaborate with various teams, including operations, engineering, and customer support, to manage robot deployments, escalate technical issues, and support safety and training initiatives.

This position is on-site five days a week at our Doral, Miami, FL hub.

About Serve Robotics

Serve Robotics is at the forefront of reinventing delivery systems in urban environments with our friendly and efficient sidewalk robots. We believe in leveraging technology to improve the lives of citizens and contribute positively to local economies, making deliveries more accessible and efficient.

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