Qualifications
Key Responsibilities:Provide exceptional in-store service and engage with customers throughout their shopping journey. Build strong relationships with customers, assess their needs, and recommend products using your knowledge of best sellers and new arrivals. Effectively address customer inquiries, manage complaints, and deliver after-sales support to foster satisfaction and loyalty. Stay updated on product launches, promotions, competitor activities, and retail trends to enhance sales performance. Collaborate with the team to meet sales targets, promote key campaigns, and uphold high visual standards. Accurately operate the till, processing purchases, refunds, and exchanges per store procedures. Contribute to loss prevention by remaining vigilant on the shop floor. Assist in the daily operations of ARNE Bites by serving customers and preparing a variety of beverages, including coffees, milkshakes, and ice creams. Essential Skills and Experience:Outstanding communication and interpersonal skills, with the ability to engage customers confidently. Prior experience in a retail or sales role with a solid understanding of exemplary customer service. Experience in a cafe environment is preferred but not mandatory. Proficient in using point-of-sale systems and handling cash responsibly. Ability to thrive in a fast-paced retail environment, adapting quickly to changes and managing multiple priorities. Strong organizational skills and attention to detail.
About the job
At ARNE, we are on a mission to revolutionize the shopping experience. Our retail spaces reflect a ‘less is more’ philosophy, seamlessly combining minimalistic, high-quality products with an extraordinary store atmosphere. We are breaking the mold of traditional retail, setting a new standard where superior design, affordability, and enriching customer interactions coexist harmoniously.
Following the successful launch of our flagship store in Liverpool One, we are thrilled to expand our retail team.
We seek enthusiastic, customer-centric individuals to join our team and help actualize this vision. As a Sales Advisor, you will be the welcoming face of ARNE, engaging customers, sharing our narrative, and providing the outstanding service that we believe has been sorely lacking in retail.
If you have a passion for fashion, excel at creating memorable customer experiences, and aspire to be part of a brand that is redefining the retail landscape, seize this opportunity to make a significant impact and shape the future of ARNE.
About ARNE
ARNE is committed to reshaping the shopping experience with innovative retail spaces that highlight quality and design. Our brand is synonymous with elegance and accessibility, creating a unique environment where customers can explore and enjoy a curated selection of products.