Sales Associate

Role Overview Reitmans Canada Limited is hiring a Part-Time Merchandising Associate for its Barrie location. This position helps keep the store organized and visually appealing, supporting a positive shopping experience for every customer. What You Will Do Organize and stock merchandise on the sales floor Set up and refresh product displays Assist customers with questions about products or store layout What Helps You Succeed An interest in fashion and trends Attention to detail when arranging merchandise Friendly and helpful approach with shoppers

A LITTLE BIT ABOUT BOLDRBoldr is a pioneering global B-Corp committed to providing exceptional client experiences while fostering access to dignified and meaningful work in communities across the globe.Our diverse team is driven by a shared passion for connecting individuals with aligned values to create a bold impact.With just over a thousand dedicated team members spanning five countries, we aim to expand our workforce to over 5,000 by 2027, if not sooner.LET’S START WITH OUR VALUESAuthenticity is the foundation of meaningful connections.We excel through curiosity and inquiry.Dynamic growth is essential for our evolution.Our achievements are fueled by a blend of ambitious vision and operational excellence.Empathy lies at the core of all great partnerships.WHAT IS YOUR ROLEAs a Senior Customer Advocate (Sales Support), you will be the initial point of contact for prospective and existing customers via phone, chat, email, and social media platforms. You will play a key role in driving new sales growth while ensuring an effortless and positive booking experience for our clients.Your responsibilities will include delivering accurate, empathetic, and timely support, effectively converting inquiries into successful bookings or sales. You will collaborate closely with internal teams and external partners to guarantee high-quality service delivery and consistently excellent customer experiences across the platform.This position combines customer advocacy, sales execution, and support enablement within a fast-paced, high-volume environment.WHY WE WANT YOUWe seek impact-driven individuals who are passionate about contributing to Boldr's growth and fulfilling our mission. We expect our team to be our ultimate partners in success by consistently giving their best, sharing their unique talents, and embodying our core values of curiosity, dynamism, and authenticity.WHAT WILL YOU DOAct as the primary contact for all customer inquiries regarding adventures via phone, live chat, social media, and email, ensuring our clients can seamlessly book our renowned hassle-free experiences.Achieve a high conversion rate of inquiries into new bookings while addressing pre-departure questions from customers.Handle pre-booking and post-booking inquiries with empathy, precision, and professionalism.Collaborate with local hosts globally to manage existing bookings, ensuring a clear, friendly, and positive booking experience for our customers at all times.Ensure that no customer waits more than 24 hours for a response from our team or local hosts, adhering to established service level agreements (SLAs).Resolve customer barriers to booking and address issues with the platform.Compose thoughtful and accurate responses to questions from customers and hosts.

About the RoleAs a Sales Advisor at H&M, you will embody the spirit of exceptional customer service. Your primary responsibilities will include welcoming customers, guiding them through our diverse product offerings, and actively engaging in sales. You will leverage your fashion expertise to ensure that customers receive all necessary information for an outstanding shopping experience. Collaboration with your store team will be essential as you help maintain an organized and inviting sales floor, while also contributing to back-of-house operations.A Day in the LifeYour journey at H&M will be dynamic and varied. Here’s a glimpse into your daily responsibilities:Customer Engagement & SalesDeliver top-notch customer service by guiding customers throughout the store and enhancing their shopping experiences, including OMNI channels.Engage customers in meaningful conversations to understand their needs and provide tailored assistance.Showcase our fashion trends and products, ensuring customers are informed and inspired.Effectively promote and sell our products, driving store sales and customer satisfaction.Encourage participation in our Customer Loyalty App (Hello Member) and support in-store sustainability initiatives.Represent the H&M brand positively in every customer interaction.Collaborate with the store management team to support commercial actions aimed at achieving sales targets.General InformationFashion & Trend AwarenessStay up-to-date with current fashion trends, styles, and competitors to provide informed assistance to customers.Utilize your fashion knowledge to enhance customer experiences.Team Collaboration & DevelopmentShare your knowledge of service, fashion, and store operations with your colleagues to foster a collaborative environment.Adhere to all store procedures, routines, and legal requirements.Engage in constructive feedback with colleagues to encourage mutual growth and support.Participate in onboarding and training programs that contribute to your role and professional development.Retail Operations/Visual & Commercial ExecutionManage the full garment cycle from unpacking to steaming, ensuring excellent garment care.Operate fitting rooms and checkout areas according to best practices.Maintain a tidy sales floor and back of house, including stockrooms.Support garment presentation and merchandise displays to enhance the customer’s shopping experience.

Join the vibrant world of BoxLunch as a Part-Time Assistant Manager - Level 1, where your passion for music and pop culture will shine! In this role, you'll play a pivotal part in creating unforgettable experiences for our customers. Collaborating closely with the store leadership team, you'll ensure that fellow enthusiasts can easily access their favorite merchandise. Utilize your fandom expertise to mentor new team members, guiding them towards success while supporting daily operations and achieving sales targets.