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Sales Development Representative - Italy

Hybrid Full-time

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Experience Level

Experience

Qualifications

QualificationsProven track record in sales development or related fields. Excellent communication skills, both verbal and written, in English and Italian. Strong analytical skills with the ability to research and identify potential leads. Self-motivated with a results-oriented mindset. Experience with CRM systems and sales tools. A collaborative spirit with a passion for team success.

About the job

Contentsquare is an experience intelligence platform with a presence in 15 offices worldwide. The company supports organizations in understanding and improving digital customer journeys by providing actionable insights into online behavior.

The Sales Development Representative (SDR) for Italy will be based in Milan and join the Southern Europe Sales team. This hybrid role centers on building a strong pipeline for revenue growth by generating and qualifying leads. The SDR manages a mix of inbound lead qualification and proactive outreach to key accounts.

What you will do

  • Research target accounts and contacts to identify decision-makers and learn about their business needs.
  • Drive outbound prospecting through cold calls, personalized emails, and social selling, with a focus on Mid Market accounts.
  • Qualify inbound Marketing Qualified Leads (MQLs) by conducting discovery calls to assess fit and buying intent.
  • Book meetings for Account Executives and provide thorough context for a smooth handoff.
  • Consistently meet or exceed key performance indicators and activity goals.
  • Achieve quarterly targets for qualified opportunities, meetings set, and pipeline growth.
  • Stay informed about industry trends, market changes, and competitor activity.

Working at Contentsquare

Contentsquare values an inclusive culture where people can learn and contribute. The company emphasizes courage, empathy, and intentionality, encouraging everyone to help simplify challenges for customers and colleagues.

Security notice

Be alert for scams. Contentsquare will never request money or contact candidates through unsolicited texts. Official communications come only from contentsquare.com or @contentsquare-ext.com addresses. For more information, visit the company's careers blog.

About Contentsquare

Contentsquare is at the forefront of experience analytics, providing an all-in-one platform that transforms how organizations understand and enhance digital journeys. We are committed to fostering an inclusive work environment where innovation thrives and everyone can contribute to our mission of making complex data simple.

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