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Sales Development Representative - Italy

Hybrid Full-time

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Experience Level

Experience

Qualifications

QualificationsProven track record in sales development or related fields. Excellent communication skills, both verbal and written, in English and Italian. Strong analytical skills with the ability to research and identify potential leads. Self-motivated with a results-oriented mindset. Experience with CRM systems and sales tools. A collaborative spirit with a passion for team success.

About the job

Contentsquare is an experience intelligence platform with a global footprint, including 15 offices worldwide. The company helps organizations understand and improve their digital customer journeys, offering teams actionable insights into online behavior.

Based in Milan, the Sales Development Representative (SDR) for Italy will join the Southern Europe Sales team on a hybrid work schedule. This role focuses on building a strong pipeline by generating and qualifying leads that drive revenue growth. The SDR will balance inbound lead management with proactive outreach to key accounts.

What You Will Do

  • Research target accounts and contacts to identify decision-makers and understand their business needs.
  • Drive outbound prospecting through cold calls, tailored emails, and social selling, focusing on Mid Market accounts.
  • Qualify inbound Marketing Qualified Leads (MQLs) by conducting discovery calls to assess fit and buying intent.
  • Book meetings for Account Executives and provide detailed context to ensure a smooth handoff.
  • Consistently achieve or surpass key performance indicators and activity goals.
  • Reach quarterly targets for qualified opportunities, meetings set, and pipeline growth.
  • Keep current with industry trends, market shifts, and competitor moves.

Working at Contentsquare

The company values an inclusive culture where people can learn and contribute. Contentsquare emphasizes courage, empathy, and intentionality in its community, encouraging everyone to help simplify challenges for customers and colleagues.

Security Notice

Be cautious of scams. Contentsquare will never ask for money or contact candidates via unsolicited texts. Official communications come only from contentsquare.com or @contentsquare-ext.com addresses. For more information, see the company's careers blog.

About Contentsquare

Contentsquare is at the forefront of experience analytics, providing an all-in-one platform that transforms how organizations understand and enhance digital journeys. We are committed to fostering an inclusive work environment where innovation thrives and everyone can contribute to our mission of making complex data simple.

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