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Sales Development Representative (SDR) Manager

Pylon LabsSan Francisco
On-site Full-time

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Experience Level

Manager

Qualifications

- Minimum of 1 year in a managerial role within a SaaS environment.- History of surpassing sales quotas and driving performance.- Proven ability to adapt quickly and engage effectively with prospects.

About the job

Join Pylon Labs as we revolutionize B2B post-sales support!

Our innovative platform is already trusted by leading support and success teams at industry giants such as Hightouch, Merge, and Sardine.

At Pylon, we are on a mission to create an all-encompassing support platform driven by conversational data and enhanced with intelligence, enabling our clients to manage their operations seamlessly in real-time. Backed by prestigious investors like YCombinator, General Catalyst, and a16z, more than 1,000 B2B companies rely on Pylon to enhance their customer support and success.

Our go-to-market technology stack includes cutting-edge tools such as Salesforce, Amplemarket, Clay, Default, Pylon, and Equals.

Your Role

  • Process Development: As our inaugural SDR manager, you will establish and refine processes, as we believe that exceptional managers also excel as SDRs.

  • Pipeline Creation: Your primary focus will be outbound efforts, scheduling meetings for our Account Executives without 1:1 pairing for the time being.

  • Prospecting: You will identify target accounts and compile outbound lists concentrating on companies with 150-1,000 employees.

  • Lead Qualification: Your role will not involve qualifying leads via calls or discovery sessions; instead, you will target companies that align with our ideal customer profile.

  • Meeting Booking: The method by which you book meetings is flexible; whether through LinkedIn, cold calling, or email, we seek a versatile individual capable of engaging across multiple channels.

  • Team Collaboration: You will liaise with the AE team for messaging and feedback while collaborating with our founder who oversees all go-to-market strategies.

  • Innovative Strategy Development: While basic playbooks and messaging exist, we encourage you to implement what you know works or create new strategies. The opportunities are vast: our Salesforce instance is pristine, companies seek change, and our customers love our services.

Who You Are

  • At least 1 year of experience as an SDR manager in the SaaS industry is required.

  • You have a proven track record of exceeding quotas; your goal isn't just to meet expectations but to excel.

  • You are adaptable and quick on your feet; while this may not directly influence meeting bookings, it is crucial for engaging prospects effectively.

About Pylon Labs

Pylon Labs is at the forefront of transforming B2B post-sales support with an innovative all-in-one platform that streamlines customer support and success. Trusted by over 1,000 B2B organizations, we harness the power of conversational data to enhance operational efficiency in real-time. Our commitment to excellence is backed by leading investors including YCombinator, General Catalyst, and a16z.

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