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Sales Development Representative

Zain TechnologyAmman, Amman Governorate, Jordan
On-site Full-time

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Experience Level

Experience

Qualifications

Qualifications:2–3 years of experience in sales development, lead generation, or outbound B2B ICT sales. Preference for candidates with experience in prospecting within enterprise or government environments. Proven track record of meeting activity targets and contributing to revenue growth. Proficiency in using CRM platforms, particularly Salesforce. Familiarity with sales engagement tools and structured outreach methodologies. Exceptional written and verbal communication skills in both English and Arabic. Strong relationship-building and stakeholder engagement abilities. High level of organization with excellent time management skills. Self-driven, results-oriented, and capable of thriving in a fast-paced environment. An entrepreneurial mindset with a strong desire to learn and advance within technology sales.

About the job

As a Sales Development Representative (SDR) at Zain Technology, you will play a pivotal role in fostering pipeline growth by identifying, engaging, and qualifying new business opportunities across enterprise, corporate, and government sectors. This position emphasizes proactive outbound prospecting, establishing early-stage relationships, and generating high-quality leads that contribute directly to revenue growth.

The SDR will collaborate closely with Account Managers and Sales teams, ensuring that qualified prospects are effectively guided through the sales process, thereby supporting Zain Technology’s expansion in critical ICT solution areas.

Key Responsibilities:

Pipeline Generation & Prospecting

  • Initiate outbound prospecting efforts to cultivate qualified leads and new business opportunities.
  • Identify and analyze target accounts across enterprise, corporate, and public sector markets.
  • Conduct structured outreach through phone calls, emails, and digital engagement strategies.
  • Arrange meetings and discovery sessions with key decision-makers and influencers.

Lead Qualification & Opportunity Development

  • Evaluate prospects based on their business needs, buying intent, decision-making structure, and strategic alignment.
  • Collect insights into customer environments, challenges, and future initiatives.
  • Ensure consistent follow-up to nurture prospects until qualified opportunities arise.

Sales Collaboration

  • Work closely with Account Managers to transition qualified leads into active opportunities.
  • Deliver comprehensive handover notes, detailing customer context, needs, and engagement history.
  • Contribute to larger sales initiatives aligned with Zain Technology’s ICT offerings.

CRM & Reporting

  • Maintain accurate records within Salesforce CRM, documenting prospect activity, pipeline updates, and engagement results.
  • Assist with reporting needs and ensure data accuracy throughout sales processes.

About Zain Technology

Zain Technology is a leading provider of innovative ICT solutions, dedicated to driving digital transformation and enhancing connectivity across various sectors. With a commitment to excellence and customer satisfaction, we strive to deliver cutting-edge technology solutions that empower businesses and communities alike.

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