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Sales Enablement & Operations Specialist

darwin-aiLima, Callao Region, Peru
On-site Full-time

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Experience Level

Experience

Qualifications

Qualifications: Minimum of 2 years of experience in Sales Operations, Revenue Operations, Business Intelligence, or a related field, preferably within a B2B SaaS context. Proficient in CRM systems (such as HubSpot, Salesforce, or similar), Excel/Google Sheets, and data visualization tools (like Looker, Tableau, etc.). Exceptional analytical skills with the ability to convert complex data into actionable insights. Strong attention to detail and a passion for developing scalable processes. Excellent project management skills, capable of managing multiple priorities simultaneously. Familiar with sales methodologies, funnels, and go-to-market strategies. Adept at cross-functional collaboration and effective communication with both technical and non-technical stakeholders. A curious mindset with a strong desire for continuous learning, iteration, and improvement.

About the job


Join our dynamic and rapidly expanding Sales team as a Sales Enablement & Operations Specialist. We seek a detail-oriented and analytical professional who is dedicated to enhancing performance through data-driven insights, creating efficient operational systems, and empowering team success. This role is ideal for someone who excels at organizing and structuring processes, enjoys analyzing data, and is eager to optimize sales workflows in a fast-paced startup environment.

In this pivotal role, you will support our sales team behind the scenes, ensuring they have the tools and resources to excel. Your responsibilities will include managing our CRM systems, generating insightful dashboards and reports, analyzing performance metrics, and streamlining sales workflows for maximum effectiveness. You will collaborate closely with the Head of Sales and work alongside our Revenue, Marketing, and Customer Success teams to ensure alignment and operational excellence throughout our go-to-market strategy.

Key Responsibilities:

  • Oversee the daily operations of the sales technology stack, including CRM, sales automation tools, and dashboards.
  • Develop and maintain comprehensive reports and dashboards to track sales performance, key performance indicators (KPIs), pipeline health, and forecasting.
  • Conduct sales data analysis to identify trends, gaps, and opportunities for enhancing team effectiveness.
  • Facilitate the onboarding and ongoing training of new sales team members by creating playbooks, documentation, and enablement materials.
  • Collaborate with Marketing and Customer Success to ensure seamless lead handoff and alignment of the customer journey.
  • Monitor CRM hygiene and uphold data integrity across the sales team.
  • Assist in planning sales strategies, setting quotas, designing territories, and conducting performance reviews.
  • Drive process improvements and recommend tools or automation solutions to boost efficiency.
  • Act as a strategic partner to the Head of Sales, providing insights and supporting key initiatives.

About darwin-ai

darwin-ai is at the forefront of innovation, dedicated to harnessing the power of artificial intelligence to drive business success. We pride ourselves on fostering a collaborative and empowering workplace culture where creativity and analytical thinking thrive.

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