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Sales Support Engineer - Shanghai

KonecranesShanghai
On-site Full-time

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Experience Level

Experience

Qualifications

Strong technical understanding of sales processes and engineering principles. Excellent communication skills, both verbal and written. Ability to work collaboratively in a fast-paced environment. Proficient in relevant software applications. Previous experience in a sales support or engineering role is advantageous.

About the job

Konecranes is seeking a Sales Support Engineer based in Shanghai. This position centers on providing technical support and solutions to help improve customer experiences. Collaboration with internal teams and stakeholders forms a core part of the role, ensuring that products and services align with customer needs.

Role overview

The Sales Support Engineer works alongside the sales team to address customer requirements. The focus is on delivering accurate technical information and supporting the sales process from inquiry to solution delivery.

Key responsibilities

  • Support sales activities by offering technical expertise and guidance.
  • Work closely with other teams to tailor solutions for customers.
  • Help ensure customer requirements are met and expectations are often exceeded.

Location

This position is based in Shanghai.

About Konecranes

Konecranes is a global leader in the manufacturing and servicing of cranes and lifting equipment, dedicated to delivering innovative solutions that enhance efficiency and productivity. With a commitment to safety and sustainability, we strive to serve our customers across various industries.

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