About the job
Our Mission
At Datacom, we empower individuals and organizations by bridging the gap between technology and human potential. We strive to solve challenges, create opportunities, and explore new horizons for the communities we serve.
Role Overview
The Salesforce OmniStudio Developer position is a dynamic opportunity where your technical expertise will be crucial in deploying Salesforce solutions aligned with our clients' strategic objectives. You will engage with stakeholders to gather business requirements, craft scalable solutions, and oversee successful project implementation in the Salesforce environment. This role will involve collaboration with cross-functional teams, participation in pre-sales efforts, and acting as a subject matter expert during bid processes.
Key Responsibilities
OmniStudio Development
- Architect, develop, and execute solutions utilizing Salesforce OmniStudio components such as OmniScripts, Integration Procedures, and FlexCards.
- Enhance solutions by utilizing OmniStudio's declarative features to streamline code complexity.
Core Salesforce Development
- Facilitate the implementation of solutions for prestigious clients while nurturing strong, trustworthy relationships that foster long-term partnerships.
- Conduct thorough business analysis, design innovative solutions, and lead client workshops.
- Act as a trusted advisor and influential leader, guiding clients through complex business transformations while mentoring team members in technical excellence and professional development.
- Implement industry best practices to confidently configure enterprise-grade solutions.
Qualifications
The ideal candidate will be recognized as an authority in their field, possessing significant experience in a client-facing capacity.
We are looking for a candidate who:
- Has substantial experience leading Salesforce implementations for enterprise-scale organizations.
- Holds various certifications across the Salesforce ecosystem, including Experience Cloud, Service Cloud, and industry-specific solutions (e.g., PSS).
- Has experience in presales activities and shaping project scopes.
- Is hands-on and willing to engage in training customers or mentoring junior team members.
Why Join Datacom?
Datacom stands as one of the largest providers of IT professional services in Australia and New Zealand, maintaining a dynamic, agile, and intimate business culture often lost in larger organizations. Our team is the heartbeat of Datacom, contributing to a unique culture and energy that resonates from the very first interaction.

