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SCCM Administrator

SV Tech SystemsMinneapolis
On-site Contract

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Experience Level

Mid to Senior

Qualifications

Required Qualifications:Bachelor's degree in a relevant field or equivalent experience (two years of related work experience or four years without a related degree). Proficient in software package development and distribution to end devices using Microsoft ConfigMgr (SCCM). Experience in scripting with languages such as Visual Basic (VB), PowerShell, Python, Perl, JavaScript, or batch. Familiarity with multiple operating systems. Skilled in the installation, configuration, and troubleshooting of various applications as requested by customers. Preferred Qualifications:Experience with monitoring and reporting tools in a computer management and software development environment, focusing on performance, capacity, optimization, and expansion opportunities. Previous experience managing IT training programs.

About the job

Join our dynamic team as a SCCM Administrator where you will provide advanced technical support and resolve intricate technical issues. You will act as a key escalation point for other technical support personnel, ensuring that all queries are addressed efficiently.

Your primary responsibilities will include developing, refining, and supporting deployment processes for operating systems and software distributions to end-user devices. You will ensure that technology implementations align with business objectives, meet user requirements, and proactively identify and rectify system issues.

Collaboration is key; you will work closely with Service Directors, Line Managers, and your team to drive process improvements. By analyzing ticket trends and service metrics, you will recommend enhancements and often spearhead implementation initiatives.

Engage with IT professionals and end-users to assess their needs concerning applications and packages. As part of your role, you will create, coordinate, and facilitate IT training programs for staff. You will also be responsible for developing and implementing documentation policies, standards, and procedures.

Developing comprehensive test plans and ensuring they are rigorously analyzed will be essential for your contributions to process improvement efforts. Additionally, you will participate in team meetings, presenting current challenges and proposing effective solutions. Continuous personal development through research and training in workstation support technologies and industry trends will be a priority for you.

You will meticulously track and report your efforts on assigned services to maintain transparency and accountability.

About SV Tech Systems

SV Tech Systems is a premier provider of recruitment and staffing services across diverse industries. We partner with organizations throughout the United States and Canada, attracting top talent while fostering strong work ethics and values within a motivated and diverse workforce. Our commitment to innovation allows us to offer cutting-edge technology services, helping clients envision and shape their future around key drivers such as technology, productivity, and cost-effectiveness. With extensive experience serving clients from startups to Fortune 500 companies, SV Tech Systems is dedicated to delivering transformative solutions that drive long-term value.

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