About the job
Scheduling Specialist, Network Operations
About Carvana
If you are passionate about transforming the mundane and want to be part of a company that is revolutionizing the car buying experience, you'll be thrilled with what Carvana has accomplished. Traditional car shopping is outdated, and we are on a mission to change that. Have you seen our car vending machine?
We seek individuals who thrive in an atmosphere of impactful transformation. At Carvana, team spirit is paramount, and we encourage each other to unleash our creativity and passion to drive innovation. We take bold risks, set ambitious objectives, and make informed, data-driven decisions in all our endeavors. Check out a few of our success stories! Since 2013, we have been changing the game and are not slowing down. Want to learn more? Explore our story here.
About the Role
As a Scheduling Specialist in Network Operations, you will provide essential scheduling and troubleshooting support for Carvana’s Market Operations department. Your responsibilities will include publishing the next day’s schedules and activities, ensuring timely execution of delivery events, and acting as the primary contact for scheduling and network issues within the market. Your role will be crucial in enhancing the efficiency and effectiveness of our field advocates through continuous monitoring, problem-solving, and collaboration.
What You’ll Be Doing
- Creating and distributing daily activity schedules for field teams within the Market Operations Network.
- Acting as the first point of contact for any network or scheduling issues within the market.
- Utilizing various internal systems to collect data and collaborate with Market Operations Field Advocates, Leadership, Logistics, and Network Planning to reduce delivery delays.
- Conducting root cause analysis for delivery delays and consistently monitoring market resources for ongoing improvement.
- Employing strong analytical skills and proficiency in Google Sheets to organize data effectively.
- Performing administrative tasks, including documenting real-time adjustments and communicating effectively with Market Operations Field Leadership.
What You Should Know/Have
- High School Diploma or GED, or equivalent experience.
- 2+ years of experience in scheduling or operations support.
- Strong analytical and problem-solving skills.
- Proficient in Google Sheets and other data management tools.
- Excellent communication skills, both written and verbal.

