Scientist I - Development and Implementation Strategy

Join Adyen as an Implementation Engineer where you will play a crucial role in helping our clients integrate our payment solutions seamlessly. In this position, you'll work closely with cross-functional teams to deliver exceptional service and ensure our customers have a smooth experience from onboarding to implementation.

At Yotpo, we're pioneering the future of trust and loyalty in eCommerce. Our AI-driven Reviews and Loyalty solutions empower brands to transform casual browsers into loyal customers and enthusiastic advocates. With deep integrations across the eCommerce landscape and the confidence of over 30,000 global brands, Yotpo offers seamless omnichannel experiences that enhance conversion rates, bolster customer relationships, and propel sustainable, profitable growth.We are on the lookout for a technically adept and customer-centric Implementation Engineer to become a vital part of Yotpo’s Professional Services team.In this pivotal role, you will oversee the onboarding process for our upmarket and enterprise clients, guiding them from the initial kickoff through to their successful launch. You will merge your technical skills, project management experience, and strategic insights to ensure our clients are set up for success and achieve long-lasting value from Yotpo.Your role will extend beyond mere software configuration; you will design and implement scalable solutions, manage intricate projects, and act as a reliable technical ally to some of the most cutting-edge eCommerce brands globally.

At TTEC Digital, our mission is to empower clients by ensuring their employees feel valued and supported, as exceptional customer experiences begin with a committed workforce. We envision a workplace where employees can truly thrive.In collaboration with Five9, we deliver cutting-edge, AI-driven contact center solutions. While Five9 provides the cloud-native CCaaS technology, TTEC contributes extensive expertise in customer experience consulting, integration, deployment, and optimization. We are seeking a skilled Senior Implementation Engineer specializing in Five9 solutions to join our Professional Services team. This remote position, based in the US, will report directly to the Executive Director of Technology Consulting. In this role, you will be responsible for configuring the Five9 Intelligent CX Platform, developing integrations with third-party applications like CRM and ITSM systems, and conducting thorough end-to-end testing to ensure seamless functionality. This hands-on position demands experience in Five9 configuration along with development skills for building API integrations and customizing JavaScript/HTML scripts. You will engage with various components of the Five9 product suite, including VCC, IVR/IVA, WFA, QM/WEM, digital channels, and CRM/partner integrations, delivering high-quality configurations and successful deployments for TTEC’s enterprise clients.

Join Deliverect as an Implementation Consultant and play a pivotal role in transforming the food and retail sectors with our innovative API-first platform. We provide an integrated suite of solutions that enables businesses to expand their revenue streams and simplify operations, ensuring they can sell anywhere and deliver everywhere. Your contributions will be essential in enhancing client experiences and optimizing their operations in a fast-paced global market.About DeliverectDeliverect is a rapidly growing global SaaS unicorn that is at the forefront of providing cutting-edge technology solutions to the hospitality and Q-commerce industries. Our mission is to empower talented professionals to make impactful contributions to their businesses while advancing their careers in a meaningful environment.Department Overview:As part of our Consulting and Implementation team, you will collaborate with a group of experienced professionals dedicated to driving enterprise success. We specialize in creating tailored technical strategies that integrate our products into clients’ operations, resulting in streamlined processes, minimized errors, and enhanced operational efficiency. Our holistic approach encompasses project management, technical proficiency, and a commitment to continuous improvement, ensuring that we meet our clients' unique needs through ongoing support and customization.Your Impact:In the role of Implementation Consultant, you will lead the onboarding and integration of our platform for mid-market and enterprise clients. Your expertise in guiding clients through the implementation process will be crucial to their long-term success with Deliverect. By utilizing your technical knowledge and project management skills, you will help clients realize the full potential of our platform from day one. Your efforts will significantly influence customer satisfaction, retention, and our business growth as we expand in the dynamic B2B SaaS landscape.

About Us:Air-tek is a leading Canadian software company renowned for its innovative suite of products, which have successfully captured a significant portion of a vast global market. Our exceptional product-market fit has led to a growing demand from customers worldwide, even as we maintain a stealth mode during this pivotal growth phase. Our diverse and dynamic team is united by a shared passion for tackling complex challenges and a commitment to innovation, all aimed at transforming the passenger-centric travel industry. Located in Toronto, we foster an inclusive culture centered around trust, collaboration, exceptional product delivery, and ongoing personal development. We take pride in our work and in supporting one another. Role OverviewAs an Implementation Consultant, you will play a crucial role in assisting our airline clients with the implementation of our software solutions, ensuring that they derive maximum value throughout their active usage. Your responsibilities will include gathering and analyzing client requirements, hands-on software configuration, conducting testing, providing end-user training, and offering comprehensive support. Leveraging your extensive product knowledge along with strong communication and relationship-building skills, you will deliver a premium, white-glove service that establishes trust and credibility swiftly, positioning yourself as a trusted advisor throughout the client's journey with our software.

General Information:Job Title: Account Executive (Implementations)Location: Toronto, ON (Hybrid)Job Type: Full-TimeReporting Line: Chief Revenue Officer (CRO) / Chief Strategy Officer (CSO)Salary Range:• Base: $140k–$160k CAD per year• OTE: $230k–$290k CAD per year• Total Compensation: $250k–$320k CAD per year (negotiable)About Fulfillment IQ (FIQ):Fulfillment IQ is at the forefront of supply chain engineering and transformation, empowering brands, retailers, and third-party logistics providers to design, construct, and optimize high-performance logistics operations. We navigate the intersection of strategy, operations, and technology, tackling complex, real-world challenges in warehouse design, automation, order management, transportation, and comprehensive supply chain execution.Our dedicated teams merge extensive industry knowledge with robust technical skills, consistently delivering results through consulting, systems implementation, and proprietary platforms that accelerate value realization and mitigate delivery risks. If you thrive in intricate environments, enjoy close client collaboration, and want to see your contributions make a significant impact on global commerce, this is the ideal opportunity for you.Role Overview:The Implementation Account Executive will spearhead the sales of WMS, OMS, and TMS implementation programs across major enterprise platforms, including Manhattan, SAP, and Oracle. This role emphasizes structured program-based revenue, focusing on platform rollouts, deployment initiatives, and transformation execution. The Account Executive must possess a solid understanding of implementation risks, program economics, and delivery capacity.Mandate:Drive implementation revenue.Sell structured platform deployment programs.Ensure alignment with delivery capacity.Safeguard program economics.Must Have:8+ years of experience in selling enterprise platform implementations.Familiarity with Manhattan, SAP, Oracle, and Blue Yonder ecosystems.Strong program-level commercial acumen.Ability to manage complex RFP processes.Key Responsibilities:Platform Implementation Sales:Sell WMS / OMS / TMS rollout programs.Position FIQ as a certified delivery partner.Manage stakeholder relationships to drive successful outcomes.

Gorgias develops a platform that enables brands to connect with shoppers through conversation. By blending product knowledge with AI, the company aims to deliver interactions that feel both personal and efficient. The mission centers on helping every brand create a tailored, human-centered shopping experience. Gorgias emphasizes authentic conversations that reflect each brand’s identity, a seamless path from chat to checkout, and ongoing personalized engagement with customers. As AI transforms shopping habits, the team is building tools to ensure every customer feels understood and valued. Team focus The Customer Implementation Team guides new customers through onboarding, setup, and early adoption of Gorgias Helpdesk and AI Agent. This group provides hands-on support, expert advice, and a strategic approach to implementation. Their work helps businesses automate support, fine-tune their AI Agent, and achieve results from the start. Role overview The Customer Implementation Manager in Toronto leads the onboarding experience for assigned accounts. Responsibilities include managing the process from sales handoff through configuration, training, and activation. Serving as the first point of contact, this role plays a central part in preparing customers for success with Gorgias solutions.

NetBrain Technologies, Inc. develops no-code network automation platforms used by over 2,500 large enterprises and managed service providers. The company’s tools help IT operations teams automate processes for troubleshooting, outage prevention, and change management across hybrid multi-cloud networks. The Senior Implementation Project Manager position is based in Toronto, ON with a hybrid work arrangement. This role centers on leading client-facing projects and guiding customers through deployment and implementation milestones. What you will do Take full ownership of end-to-end client implementation projects, ensuring successful outcomes. Lead project teams to achieve key milestones and deliverables. Engage with internal and external stakeholders to maintain high standards and consistent results. Independently manage several client projects at once, with durations typically ranging from 30 to over 120 days. Collaborate with Sales, Post-Sales, and other cross-functional groups to support timely deployments. Facilitate a clear understanding of client requirements and maintain focus on delivering value throughout each implementation.

General Information:Job Title: MAWM Implementation ManagerLocation: Toronto, ON, Canada (Remote)Job Type: Full-Time Reporting Line: Co-Founder & COOSalary Range: Base Compensation: ~$135k–$175k CAD per year (negotiable)About Fulfillment IQ (FIQ): Fulfillment IQ is a dynamic supply chain engineering and transformation firm dedicated to empowering brands, retailers, and third-party logistics providers (3PLs) in designing, building, and scaling exceptional logistics operations. At the nexus of strategy, operations, and technology, we tackle intricate, real-world challenges in warehouse design, automation, order management, transportation, and comprehensive supply chain execution.Our teams are characterized by their profound domain expertise and robust technical capabilities, delivering impactful results through consulting, systems implementation, and proprietary platforms that expedite time-to-value while minimizing delivery risks. If you thrive in complex environments, relish collaborating closely with clients, and wish to witness your contributions significantly influence global commerce, this is the ideal setting for your skills and judgement to flourish.Role Overview: We are on the lookout for a talented MAWM Implementation Manager who possesses a unique blend of functional warehouse acumen, technical insight, and leadership in program delivery. This position transcends conventional WMS implementations, necessitating a holistic perspective across systems, processes, and integrations.The perfect candidate will have extensive experience with MAWM implementations coupled with a solid understanding of warehouse operations, along with insights into how enterprise systems, integrations, and digital supply chain ecosystems operate. You will be pivotal in steering end-to-end implementations, aligning business requirements with scalable, technology-oriented solutions.Key Responsibilities: Oversee the entire lifecycle of MAWM implementations, encompassing planning, design, construction, testing, and deployment phases.Enhance traditional delivery by comprehending the interactions of WMS within the broader supply chain ecosystem (ERP, OMS, TMS, MHE/WCS).Engage with business stakeholders, product owners, and engineering teams to delineate:Warehouse processes (Inbound, Outbound, Inventory, Returns)System workflows and user experiencesIntegration points and interdependencies across systems Champion solution design and configuration strategies within MAWM, incorporating functional modules and workflows.

SOCi, the frontrunner in AI-driven marketing solutions tailored for multi-location enterprises, is seeking a skilled Implementation Specialist. In this role, you will provide comprehensive software training and onboarding support to new SOCi clients, ensuring they are equipped for success from the outset. You'll serve as a coach during the initial implementation of their SOCi accounts, addressing any inquiries and recommending additional services such as social media and reputation management support, as well as guidance on utilizing the Facebook Business Manager.Success in this position entails collaborating across various departments including Sales, Client Success, Product, Engineering, and Marketing. You'll play a crucial role in achieving customer objectives through effective communication and teamwork.The ideal candidate will exhibit a unique combination of technical skills, interpersonal abilities, organizational acumen, and a collaborative spirit. You should be driven by a passion for enhancing customer outcomes and success.SOCi offers a competitive base salary ranging from $60,000 to $88,000 CAD, along with a performance-based bonus. Individual compensation depends on factors such as relevant experience, skills, and educational background.

About Air-tekAir-tek is a leading Canadian software company known for its innovative suite of products that has captured a substantial share of the global market. Our unique offerings resonate well with customers, driving demand and interest. While we have established a strong presence among global clients, we are currently operating in stealth mode to focus on our growth phase.Our diverse and passionate team is dedicated to tackling complex challenges within the travel industry, striving to create a passenger-centric experience. Based in Toronto, we foster an inclusive culture grounded in trust, collaboration, exceptional product delivery, and continuous personal growth. We are committed to supporting each other and thriving in our work.Position OverviewIn the role of Senior Implementation Project Manager, you will play a pivotal role in ensuring the successful delivery of intricate, customer-facing enterprise SaaS implementations for prestigious airlines. You will oversee the complete implementation lifecycle, guaranteeing that projects are executed on schedule, within scope, and achieve high levels of customer satisfaction.This position necessitates strong, proactive project management skills, particularly in critical-path management and scope control. You will collaborate closely with both customer and internal teams to plan, execute, and monitor implementations, while nurturing robust, trustworthy client relationships. The scale and impact of our enterprise B2B (and B2B2C) software means that your contributions will directly influence customer success and foster long-term partnerships.This is a fast-paced and demanding position. To excel, you must be adept at leading without direct authority, managing competing priorities, and aligning diverse teams towards common goals.

Join our dynamic team as a Senior QA Analyst for a Guidewire Implementation Project!We are seeking a highly skilled QA Analyst with substantial experience in the following Guidewire modules:Guidewire BillingCenterGuidewire PolicyCenterGuidewire ClaimCenterWhy choose System Canada Technologies?Competitive compensation packages.Supportive and enriching work environment.Committed to diversity and equal opportunity in the workplace.We prioritize the development and growth of our employees, whether they are contractors or full-time staff.

Lead the implementation of Eagle PACE to meet various financial requirements, including:Financial accountingSecurity Reference ManagerAccount Reference ManagerPerformance measurementPricing Center EngineDevelopment of uploadersCreation of exportersInterface setupBuilding and managing Datamart

Join Hitachi Solutions as a D365 F&O Technical Architect, where you will play a pivotal role in shaping client projects from the ground up. Your responsibilities will include:Leading initial technical workshops, guiding design decisions in areas such as extensions, data conversion, environment provisioning, and application integration.Collaborating closely with customers and end users to define and refine technical requirements.Facilitating technical design sessions with clients and ISV partners to ensure alignment with their strategic objectives.Ensuring that technical requirements are in sync with established customer expectations and performance metrics while supporting the client's long-term goals.Gaining a comprehensive understanding of the technical capabilities and limitations of the enterprise applications.Ensuring that proposed solutions align with Dynamics AX architecture and business logic.Coordinating RICEW (Reports, Interfaces, Conversion/Data Migration, Extensions) customization requests to maintain coherence.Overseeing the technical design of all RICEW components.Reviewing architecture deliverables throughout the development lifecycle to maintain quality and traceability.Holding overall technical responsibility for the project environments until the system is handed over.Ensuring adherence to internal development guidelines by the team.Identifying and communicating issues that may affect other project areas.Participating in quality management reviews to uphold standards.Validating designs with stakeholders to confirm requirements satisfaction.Applying security practices throughout the project lifecycle.Contributing to the development of Hitachi intellectual property and packaged service initiatives.Possessing in-depth knowledge of the D365 F&O technology stack and related technologies, including Azure, Power BI, and more.Demonstrating a proven track record of delivering business value through technology and effectively communicating technical concepts to executives.The ideal candidate is self-motivated, adaptable, and adept at working within dynamic environments and tight deadlines.

Caseware International Inc. has been a leader in audit and accounting software for over 30 years, serving more than 500,000 users in 130 countries and supporting 16 languages. Professionals worldwide trust Caseware, with over 36,000 accounting and audit experts listing Caseware as a skill on LinkedIn. Role Overview The Director of Professional Services leads the implementation team responsible for deploying Caseware’s software solutions across North America. This senior leadership role focuses on delivering high-quality services, improving customer outcomes, and growing services revenue. Efficiency, scalability, and quality are central to every engagement. Key Responsibilities Lead and develop a diverse team of project managers, consultants, trainers, and technical service professionals. Oversee multiple customer engagements, ensuring operational excellence and consistent delivery standards. Drive continuous improvement of service offerings to provide measurable value and exceptional client experiences. Collaborate with Sales, Product, Education, and Customer Support teams to create a seamless customer journey from sale through adoption. Align services strategy with broader business goals and objectives. Support talent development and foster a culture of high performance within the team. Travel occasionally (up to 25%) to client sites and for cross-functional leadership meetings. What You Bring Experience leading professional services or implementation teams, ideally in software or technology environments. Strong operational management skills with a focus on delivery excellence and customer satisfaction. Ability to drive cross-functional collaboration and align team efforts with business objectives. Commitment to developing talent and improving processes to enhance service quality and efficiency. Willingness to travel as needed (up to 25%).

Join our innovative team at aviso as a Process Engineer, where you will play a pivotal role in optimizing and streamlining our processes to enhance efficiency and productivity. You will collaborate with cross-functional teams to develop and implement effective engineering solutions, ensuring quality and consistency in our operations.

Join AECOM as an Electrical Engineer, where you will play a critical role in designing and implementing innovative electrical solutions for various projects. Your expertise will contribute to our mission of delivering transformative infrastructure projects that enhance communities and improve quality of life.

Join our dynamic team at dialogdesign as an Intermediate Structural Engineer. In this role, you will be instrumental in the design and analysis of various structural systems, ensuring safety, functionality, and sustainability. You will collaborate with architects and other engineers to deliver innovative solutions for a diverse range of projects.

General InformationRole Title: SCALE WMS ConsultantJob Type: Full-Time PermanentJob Location: Toronto, ON (Remote) with 45 - 50% travel requiredReports to: Lead WMS EngineerSalary Range: $80,000–100,000 CAD per year (negotiable)Company Overview:At Fulfillment IQ (FIQ), we are pioneering the future of logistics technology. As a recognized leader in consultancy and technology solutions, we collaborate with brands, retailers, and third-party logistics providers (3PLs) to tackle their most intricate challenges. Whether it’s strategizing, selecting the ideal tech stack, crafting bespoke software, or deploying enterprise platforms, our mission is to deliver impactful results.Our diverse team of logistics specialists, engineers, and strategists merges technical expertise with hands-on experience to drive success in every project. We pride ourselves on clear communication, effective execution, and tangible outcomes. If you are a proactive builder and thinker eager to influence the next wave of logistics innovations, FIQ offers a platform for meaningful contributions and professional growth.We celebrate diversity and flexibility within our globally distributed team. At FIQ, your insights and input are valued, allowing you to collaborate with industry-leading talent, spearhead innovative initiatives, and thrive in a culture that cherishes learning and teamwork.Role Overview:The SCALE WMS Consultant will spearhead the implementation of SCALE WMS. This role involves active participation in the design, configuration, and execution of WMS projects. The consultant will serve as the subject matter expert for Manhattan Associates (MA) SCALE WMS, leveraging comprehensive knowledge of functional areas including Inbound, Outbound, Inventory Management, Material Handling Equipment (MHE), and the specific operational needs of our clients.Key Responsibilities:Lead the implementation and support of Manhattan SCALE WMS.Configure the SCALE WMS system according to project specifications.Work closely with client teams during the software design phase to capture business requirements and modifications to existing functionalities.Create and document requirements and Standard Operating Procedures (SOP).Transform user requirements into functional and technical designs.Thoroughly document system aspects (e.g., URS, process flows, functional specs, technical designs, application configurations, testing scenarios, support documentation) per internal protocols.Coordinate problem resolution with various external vendors for TMS, packing, and conveyor systems.Facilitate functional and user acceptance testing processes.Diagnose operational and technical challenges within SCALE and its integrations.Enhance operational efficiency through strategic improvements in people, processes, and technology.