Accounts Payable and Processing Associate

Role overview Sutherland seeks an Accounts Payable and Processing Associate based in Portmore, St. Catherine Parish, Jamaica. This position plays a key part in the accounts payable process, ensuring invoices are processed on time and financial records remain current and accurate. Key responsibilities Oversee daily accounts payable activities Process invoices…

Sutherland seeks a Senior Associate for Accounts Receivable and Collections based in Kingston, St. Andrew Parish, Jamaica. This role manages customer accounts, supports timely collections, and contributes to accurate financial records. The position also plays a part in maintaining strong customer relationships while helping to improve overall cash flow. Key responsibilities Review account statuses to spot outstanding balances and monitor payment patterns Communicate with clients to address payment concerns and respond to questions about their accounts Collaborate with internal teams to refine collection processes and strategies What we look for Attention to detail and strong organizational skills Comfort working in a fast-paced environment Drive to meet collection goals and produce consistent results

Join Sutherland as a Banking Collections and Customer Service Associate, where your role is vital in ensuring our customers receive the best service possible. You will engage with customers, assist in resolving their concerns, and contribute to the efficiency of our collections process. If you are passionate about helping others and have a knack for problem-solving, we want to hear from you!

Join our dynamic team as a Healthcare Customer Care Associate where you will play a pivotal role in enhancing the customer experience within the healthcare sector. Your responsibilities will include assisting customers with inquiries, providing information about healthcare services, and ensuring a seamless service experience. We are looking for individuals who are passionate about helping others and are eager to learn in a vibrant and supportive environment.

Join our dynamic team at Sutherland as a Customer Service and Billing Associate, where you will play a vital role in delivering exceptional customer experiences. Your primary responsibilities will include handling customer inquiries, processing billing information, and ensuring accurate account management. If you possess excellent communication skills and a passion for providing outstanding service, we invite you to apply and contribute to our commitment to customer satisfaction.

About Huzzle Huzzle connects skilled professionals with top roles at organizations throughout the UK, US, Canada, Europe, and Australia. Clients range from fast-growing startups to digital agencies and tech platforms in sectors like SaaS, MarTech, FinTech, and EdTech. Unlike typical outsourcing, Huzzle integrates talent directly into client teams, focusing on long-term value and collaboration. Role Overview The Account Executive role at Huzzle is remote, based in Jamaica. This position centers on driving new business and building lasting client relationships. Candidates with a background in SaaS or B2B sales, or experience in a startup setting, will find an opportunity to make a measurable impact. Strong closing abilities and a consultative approach are essential. What You Will Do Manage the full sales cycle, from qualified lead to signed contract. Lead discovery calls, deliver product demos, and tailor presentations to client needs. Build and maintain a healthy sales pipeline using CRM systems such as HubSpot or Salesforce. Understand customer challenges and match solutions effectively. Work closely with SDRs and marketing to turn inbound and outbound leads into new business. Negotiate terms and close deals to meet or exceed monthly revenue targets. Keep sales forecasts and reports accurate and up to date.

We Clone You is a premier virtual assistant company dedicated to empowering businesses of all sizes by delivering exceptional virtual assistance. We are currently seeking a driven Virtual Assistant with specialized expertise in accounting and bookkeeping to enhance our client's operations and facilitate their growth.In this role, your key responsibilities will include:Delivering centralized financial and bookkeeping support across diverse projects and entities;Monitoring daily financial activities, encompassing income, expenses, and project performance metrics;Overseeing cash flow, basic forecasting, and visibility into financial health;Preparing and organizing invoices while tracking vendor payments, pending invoices, and due dates;Assisting with bank and account reconciliations by methodically organizing and categorizing transactions;Maintaining accurate and up-to-date financial records for all business accounts;Implementing structured expense controls and financial documentation systems;Organizing financial files and documentation for audits, compliance, and reporting as necessary;Supporting accounting efforts by ensuring records are meticulous, organized, and easily accessible.

Join our dynamic team as an Auto Loan Collections Associate at Sutherland Global Services in Kingston, Jamaica. In this pivotal role, you will be responsible for managing collections on auto loans, ensuring timely payments, and providing exceptional customer service. Your ability to communicate effectively and resolve issues will help maintain positive relationships with our clients.

Role Overview Sutherland Global Services seeks a Banking Customer Service and Credit Associate in Portmore, St. Catherine Parish, Jamaica. This role centers on supporting banking clients by handling inquiries and assisting with credit-related requests. What You Will Do Respond to customer questions about banking services Help clients manage their credit accounts Work to resolve issues and ensure a positive experience for every customer

Join our dynamic team at Sutherland as a Banking Support Associate, where you will play a critical role in delivering exceptional service to our banking clients. You will assist customers with their inquiries, providing solutions and support in a fast-paced environment. If you are passionate about customer service and looking for a rewarding career in banking support, we want to hear from you!

Role Overview Sutherland is hiring a Retail Customer Service Associate in Kingston, St. Andrew Parish, Jamaica. This position serves as the first point of contact for customers, handling questions, offering product details, and processing transactions. The goal: make every customer feel welcome and supported. What You Will Do Greet and assist customers as they enter the store Provide accurate information about products and services Resolve customer questions and concerns promptly Process sales and returns efficiently Contribute to a positive and inviting shopping environment Who We’re Looking For Strong interest in customer service Friendly, approachable attitude Willingness to work as part of a team Reliable and eager to help customers

Join our dynamic team at Sutherland as an Auto Loan Collections Associate. In this role, you will play a crucial part in managing collections for auto loans, ensuring timely payments, and maintaining positive relationships with customers. Utilize your communication skills and problem-solving abilities to assist clients with their accounts while adhering to policies and procedures.

Role overview The Mobile Telecommunications Support Associate position at Sutherland focuses on assisting customers with mobile service questions and concerns. Based in Kingston, St. Andrew Parish, Jamaica, this role requires clear communication and a solid grasp of technical concepts related to mobile telecommunications. What you will do Handle customer inquiries about mobile telecommunications services Walk clients through troubleshooting steps and explain service options Strive to deliver a smooth, positive experience for every customer Requirements Strong communication abilities Technical know-how relevant to mobile telecommunications

WHO ARE WE LOOKING FOR?We are on the lookout for a meticulous and proactive Operations Associate Specialist to enhance our team. This role involves managing and validating data queues, reviewing supporting documentation, communicating with loan servicers, and collaborating with our client’s teams to ensure smooth operations and heightened client satisfaction. WHAT WILL YOU BE DOING?In your daily responsibilities, you will:Data Validation & Data Entry:Review and validate employee loan information and documentation to ensure accuracy and compliance with program standards.Guarantee data integrity across various systems.Examine and confirm plan account details along with associated documentation.Document Review: Conduct comprehensive reviews of materials submitted by participants and employers to ensure all data aligns with operational and compliance standards.Inbox Monitoring: Oversee and respond to inquiries in the operations and support inbox, escalating issues when necessary.Servicer Communications: Liaise with student loan servicers and financial institutions to resolve discrepancies, confirm payments, and maintain accurate account records.Invoicing Operations: Assist with monthly invoicing processes, reconciling data to ensure precise billing and payment reporting.Cross-Team Collaboration: Collaborate closely with internal departments such as Client Services and Product to enhance processes and support client success.Quality Assurance: Uphold a high attention to detail and adhere to established workflows to ensure consistent operational excellence.

Join our dynamic team as a Banking Collections and Customer Service Associate at Sutherland. In this role, you will be pivotal in enhancing our clients' experience by managing accounts, addressing inquiries, and ensuring timely collections. Your ability to communicate effectively will be key in assisting customers with their banking needs and resolving any issues that may arise.

Join Sutherland Global Services as a Customer Service and Technical Banking Support Associate, where you will engage with customers and provide exceptional support in a fast-paced environment. Your role will involve addressing inquiries, troubleshooting issues, and ensuring customer satisfaction through effective communication and problem-solving skills.