About the job
Job Title: Legal Intake & Administrative Assistant
Location: Remote (Latin America)
Working Hours: Full-Time, Monday to Friday, 9:00 AM to 6:00 PM CST
Compensation: $1,500 - $2,000 USD per month (based on experience)
About Our Firm
We are a leading legal firm specializing in comprehensive and ethical representation for complex legal issues. Our services range from trial and appellate advocacy to trademark enforcement and unfair competition cases. We emphasize a diligent and intelligent approach to legal advocacy, committed to providing our clients, be they professionals, entrepreneurs, or businesses, with the highest level of service.
Your Role
We seek a proactive, adaptable, and highly communicative individual to join our team as the Legal Intake & Client Relations Specialist. You will serve as the first point of contact for prospective clients, making a significant impact on their experience with our firm. This hybrid role integrates sales and administrative support, focusing on managing the intake pipeline, qualifying potential cases, and ensuring seamless communication between clients and our legal team.
Key Responsibilities
Intake Management: Serve as the primary contact for new inquiries, conducting initial interviews to assess and qualify potential cases according to our firm's specific litigation criteria.
Sales Support & Lead Follow-up: Drive the onboarding process by proactively engaging with potential clients, utilizing a sales-oriented approach that emphasizes persistence, persuasive communication, and relationship building.
CRM & Documentation: Accurately maintain and update the Clio Manage CRM system, ensuring all lead data, communication records, and follow-up tasks are documented promptly.
Scheduling & Coordination: Manage the firm's master calendar, coordinating and confirming consultations between prospective clients and our legal team efficiently.
Email Management: Act as the gatekeeper for the intake inbox, prioritizing urgent inquiries and ensuring all communications receive timely responses.
