Application Support Specialist

Join inetum2 as an Application Support Specialist where you will play a pivotal role in ensuring the smooth operation of our software applications. You will be responsible for troubleshooting issues, providing user support, and collaborating with development teams to improve application performance. Your expertise will help enhance user satisfaction and driv…

Join our dynamic team at inetum2 as an Application Support Specialist. In this critical role, you will be responsible for providing exceptional support to our clients, ensuring smooth operation and performance of applications. Your expertise will help troubleshoot issues, optimize processes, and enhance user experience.

Join our dynamic team at inetum2 as a Senior Application Support Specialist. In this pivotal role, you will be responsible for ensuring optimal performance and user satisfaction of our applications. You will leverage your expertise to troubleshoot complex issues, provide user support, and collaborate with cross-functional teams to enhance application functionality.The ideal candidate will possess a deep understanding of application support processes, with a proactive approach to problem-solving and a keen eye for detail. You will play a crucial role in maintaining the integrity and reliability of our software solutions.

Join our dynamic team at inetum2 as a Senior Application Production Support Specialist. In this pivotal role, you will be responsible for ensuring the stability and performance of our applications, providing expert support for production environments, and collaborating closely with development and operations teams to resolve issues efficiently.Your role will involve diagnosing and troubleshooting application problems, performing root cause analysis, and implementing solutions to prevent recurrence. You will also have the opportunity to mentor junior team members and contribute to continuous improvement initiatives.

Atlean World is a forward-thinking HR SaaS consultancy dedicated to fostering multicultural environments as the new norm. We pride ourselves on our expertise in multilingual markets, ensuring that the recruitment journey for candidates is seamless and enjoyable.Your Next Career Adventure Awaits! We are excited to offer a fantastic opportunity in Lisbon, Portugal for the role of a Dutch Application Support Specialist. Why this role is a great fit for your growth:Experience life in Lisbon while immersing yourself in diverse culturesBe the face of an innovative global tech brandAccelerate your career trajectory with ample development opportunities Your daily responsibilities will include:Comprehensive training on our applications,You will:Assist users with troubleshooting and navigating the appMaster the app's features to provide expert supportOffer assistance via email, chat, and phoneUtilize your positive attitude to deliver exceptional customer serviceFocus on a specific brand or application for specialized support QualificationsLanguage Proficiency: Fluent in Dutch and proficient in EnglishTech Enthusiast: Passionate about new technologiesCustomer Support Experience: Previous experience in customer support is a plusExceptional Communication SkillsStrong Empathy and UnderstandingBenefits of this position:Vibrant life in LisbonRapid career growth with a 12-month renewable contractExtra Perks: Meal vouchers and two additional salariesWellness Advocates: Private health insurance from Day 1 Relocation Assistance Provided:Comfortable Living: Accommodation in shared apartmentsDocument Assistance for a smooth transition to Portugal (for EU candidates)Language Lessons: Complimentary Portuguese classesActive Lifestyle: Free access to sports activities Embark on Your Next Job Without Boundaries!

Join our dynamic team at inetum2 as an Application Support Specialist. In this role, you will be pivotal in ensuring the functionality and reliability of our applications while providing exceptional support to our clients. Your expertise will help troubleshoot issues, implement solutions, and enhance user satisfaction.

Join our dynamic team at inetum2 as an IT Application Support Specialist. In this vital role, you will be responsible for providing top-notch support for our applications, ensuring optimal performance and user satisfaction. You will serve as a critical link between our technical teams and end-users, troubleshooting issues and facilitating solutions to enhance operational efficiency.

Join our dynamic team at inetum2 as an Application Support Specialist. In this role, you will be the key point of contact for resolving application issues and ensuring seamless operations for our clients. You will work closely with various departments to troubleshoot and resolve application-related problems, providing top-notch support and maintaining high customer satisfaction.

Join inetum2 as a Senior Application Support Specialist, where you will play a crucial role in ensuring the seamless operation of our applications and services. You will be responsible for diagnosing and resolving application issues, providing technical support, and working closely with our development team to enhance application performance.

As an Application Functional Support Specialist at inetum2, you will play a crucial role in ensuring the seamless operation of our applications. Your responsibilities will involve troubleshooting issues, providing user support, and collaborating with cross-functional teams to enhance application functionality. We are looking for someone who thrives in a dynamic environment and is passionate about delivering exceptional service to our clients.

Join inetum2 as an Application Production Support Specialist, where you will play a crucial role in ensuring the smooth operation of our applications. You will be responsible for troubleshooting issues, providing technical support, and implementing solutions to enhance application performance.

Role overview Inetum seeks an Application Production Support Specialist based in Lisbon. The role centers on maintaining business applications, ensuring they remain reliable and perform as expected. Key responsibilities Monitor the performance and stability of applications Troubleshoot technical issues as they come up Collaborate with other teams to resolve incidents and apply fixes Help develop solutions that enhance the user experience Team environment Collaboration and clear communication are central to the team’s approach. The work often involves partnering with colleagues from various departments to solve problems and drive improvements.

Join inetum2 as an Application Production Support Specialist and become an integral part of our dynamic team. In this role, you will be responsible for providing top-tier support for our applications, ensuring seamless operation and user satisfaction.

Join inetum2 as an Application Functional Support Specialist, where you will leverage your expertise to enhance user experience and optimize application functionality. In this dynamic role, you will collaborate with cross-functional teams to identify user needs, troubleshoot issues, and implement effective solutions. Your contributions will be vital in ensuring seamless application performance and user satisfaction.

Quickly diagnose and resolve both technical and functional issues (L2/L3), ensuring swift service restoration and thorough root-cause analysis.Manage daily operations across management chains, including batch processing, data transfers, and workflow oversight.Lead the orchestration and management of software releases and hardware infrastructure updates, minimizing disruptions to business operations.Implement and oversee monitoring tools such as Dynatrace, Prometheus, and Grafana to assess load, performance, and overall application health.Create automation scripts using Python and Bash, and leverage DevOps tools like Ansible for repetitive task automation, log parsing, and health checks.Develop and enhance application documentation, maintain runbooks, and establish operating procedures to facilitate team scalability.Analyze application performance and user feedback to recommend and execute functional or technical enhancements.

Identify and troubleshoot technical and functional issues at L2/L3 levels, ensuring swift service recovery and comprehensive root-cause analysis.Manage daily operations of management chains, including batch processing, data transfers, and workflow oversight.Coordinate and execute software releases and hardware infrastructure upgrades within your responsibility, minimizing disruptions to business operations.Deploy and monitor analytical tools (Dynatrace, Prometheus/Grafana) to assess load, performance, and overall application health.Develop automation scripts using Python/Bash and utilize DevOps tools like Ansible to streamline repetitive tasks, log analysis, and health checks.Maintain and enhance application documentation, create runbooks, and define operational procedures to ensure team effectiveness.Evaluate application performance and user feedback to recommend and implement necessary functional or technical improvements.

Join inetum2 as a Trainee Application Support Specialist and kick-start your career in the dynamic world of technology. This entry-level position offers a unique opportunity to gain hands-on experience while providing essential support to our clients' applications and systems. You will work closely with experienced professionals to troubleshoot issues, assist in system maintenance, and ensure optimal performance of applications.

Join Altersolutions as an Application Support Engineer / Application Manager in the vibrant city of Lisbon! We are seeking a passionate individual who thrives in fast-paced environments and is eager to make a significant impact on our operations. As part of our team, you will be responsible for providing exceptional support to our applications, ensuring they run smoothly and efficiently.

Main Responsibilities:Efficiently manage and resolve production incidents to ensure minimal disruption.Coordinate and monitor technical operations and changes, including electrical shutdowns, server modes, and disaster recovery procedures.Engage in change management for applications and infrastructure by collaborating with development, sysadmin, DBA, and networking teams.Maintain comprehensive documentation of application components and operations, including architecture and procedural needs.Oversee backup data management and conduct regular restoration tests.Implement effective monitoring of applications and infrastructure in compliance with established SLAs across all business lines.Assess and manage application load capacity effectively.Consistently contribute to the automation and enhancement of existing procedures.Collaborate closely with development teams to define the architecture of new applications while adhering to infrastructure standards.Technical Areas: Windows and Linux servers, Scripting, Agile methodology.Technologies: SQL, Python, Networking, PowerShell, Linux Bash, XLDeploy, Jenkins, Control-M, Git, Monitoring Tools, Elastic Stack.

Join our dynamic team at Devoteam as a PHP Application Support Specialist in the Telecom Sector! We are looking for a mid-senior level professional to provide exceptional support and maintenance for our PHP applications, ensuring optimal performance and reliability.As a vital member of our development team, you will collaborate with various stakeholders to troubleshoot issues, implement enhancements, and contribute to the overall success of our projects. Your expertise will play a critical role in delivering high-quality solutions and maintaining client satisfaction.