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Experience Level
Senior Level Manager
About the job
Experian is seeking a Senior Director of Enterprise Architecture based in Heredia. This position leads the development of architectural strategy for enterprise-wide solutions, guiding the technical direction of the organization.
Key Responsibilities
Define and share the architectural vision and strategy for large-scale enterprise systems.
Collaborate with cross-functional teams to establish frameworks and governance standards.
Align technology initiatives with business goals and priorities.
Encourage the adoption of new methods and technologies to enhance operations.
Direct the design and rollout of scalable architecture solutions.
Role Focus
This leadership role emphasizes setting direction for both technology and process, ensuring that enterprise architecture supports Experian's objectives. The Senior Director will influence decision-making at multiple levels and help shape the future of the company's systems.
Experian is seeking a Senior Director of Enterprise Architecture based in Heredia. This position leads the development of architectural strategy for enterprise-wide solutions, guiding the technical direction of the organization. Key Responsibilities Define and share the architectural vision and strategy for large-scale enterprise systems. Collaborate with cr…
Role Overview everai is seeking a Senior AI Vertical Mini-Series Director for a freelance, fully remote position based in Costa Rica. This role focuses on shaping and delivering mini-series content built around artificial intelligence themes for a global audience. What You Will Do Lead the creative process for AI-focused mini-series, from early concept through final production. Ensure all content matches everai’s brand vision and strategic objectives. Guide and support a team of content creators and AI specialists. Create an environment where new ideas and approaches are encouraged and developed. Work Arrangement This is a freelance opportunity. Work is fully remote, with collaboration across international teams.
Join Elastic, a leading Search AI Company, as a Partner Marketing Program Associate. In this dynamic role, you will support the execution of various partner experiences including events and briefings that enhance partner engagement with our innovative solutions. You will collaborate with cross-functional teams to ensure seamless program delivery and contribute to the overall success of our partner marketing initiatives. Your attention to detail and organizational skills will be essential in maintaining documentation, tracking program status, and coordinating logistics. This is an exciting opportunity for someone looking to grow their career in marketing and program coordination within a cutting-edge technology company.
Genfar seeks a Sales Promotion Associate to join the commercial team in San José. This role centers on building the Genfar brand in retail settings and supporting sales activities on the store floor. Main responsibilities Promote Genfar products directly at retail locations Connect with customers, share product details, and respond to questions Increase brand visibility within stores Support sales growth and help achieve customer satisfaction targets Location This position is based in San José and involves in-person work at retail sites.
About UsKonrad Group is a pioneering digital consultancy dedicated to tackling intricate business challenges for our international clientele. We pride ourselves on delivering innovative and forward-thinking solutions that enhance the digital experience for hundreds of millions of users globally. Our team thrives within a culture that fosters creativity and a commitment to excellence in digital product development.Role OverviewIn the capacity of an Associate Consultant, you will engage in a diverse role, working closely with our Strategy, Project Management, Design, and Technology teams. You will assist senior team members on various projects, gaining invaluable experience while addressing complex business challenges through the development of intuitive, human-centered experiences. If you possess a keen eye for detail, a passion for learning, and a thirst for new challenges, this is the role for you. Your enthusiasm for technology and awareness of emerging trends will be critical to your success.Your ResponsibilitiesContribute to the development of digital solutions tailored to diverse clients and industries.Establish expertise as a thought leader in design and technology across various sectors.Assist the broader team in analyzing and understanding our clients' business challenges and objectives.Work collaboratively with our Design and Technology teams to craft seamless user experiences.Conduct research and interviews to gather insights on clients' business processes, success factors, market positioning, and competition.Help facilitate user experience design thinking workshops, technology architecture discussions, and project planning sessions.Prepare structured presentations, documentation, proposals, and supplementary materials.
Join our dynamic team at Pavago as an Operations Associate. In this role, you will play a crucial part in streamlining our operations and enhancing our service delivery. This is an exciting opportunity to work in a fully remote environment where your contributions will directly impact our efficiency and customer satisfaction.
As the Director of Technical Support for Veeam Backup & Replication (VBR) in the Americas, you will play a crucial role in leading our technical support team to deliver exceptional service to our clients. You will oversee strategies to enhance customer satisfaction, improve support processes, and ensure that our team is equipped to handle technical challenges effectively.
WHO ARE WE LOOKING FOR? We are on the lookout for a meticulous and proactive Operations Associate to join our dynamic team in Costa Rica. In this role, you will be responsible for managing and validating data queues, reviewing supporting documentation, communicating with loan servicers, and collaborating with our client's teams to ensure smooth operations and optimal client satisfaction. WHAT WILL YOU BE DOING? Your day-to-day responsibilities will include: Data Validation & Data Entry: Review and validate employee loan information and documentation for accuracy and compliance with program requirements. Ensure data integrity across all systems. Review and confirm plan account details and associated documentation. Document Review: Conduct thorough reviews of participant and employer-submitted materials to ensure all data meets operational and compliance standards. Inbox Monitoring: Manage and respond to inquiries in the operations and support inbox, escalating issues as necessary. Servicer Communications: Coordinate with student loan servicers and financial institutions to resolve discrepancies, confirm payments, and maintain accurate account records. Invoicing Operations: Support the monthly invoicing process, reconciling data to ensure accurate billing and payment reporting. Cross-Team Collaboration: Work closely with internal departments including Client Services and Product to enhance processes and support client success. Quality Assurance: Maintain a high level of attention to detail and adhere to established workflows to ensure consistent operational excellence. REQUIREMENTS 1-3 years of experience in the operations sector. Familiarity with the financial services industry. Experience with Zendesk is a plus. Strong verbal and written communication skills for effective servicer outreach and documentation. Exceptional organizational skills with the ability to manage competing priorities. A willingness to learn, adapt to new challenges, and grow within the role. Experience in high-volume, detail-oriented environments is advantageous. Highly detail-oriented with a collaborative mindset for working with various stakeholders.
Join ComplyAdvantage as a Digital Customer Success Associate and be a key player in our Customer Success team, working remotely from beautiful Costa Rica.Key Responsibilities:In this role, you will retain and expand a diverse customer portfolio using a data-driven, technology-centric strategy. Your focus will be on executing scalable one-to-many communications through AI and automation, while also providing personalized, high-impact consultations at crucial stages of the customer journey, such as unlocking growth or reducing churn risk. You will ensure our clients achieve optimal results by balancing automated outreach with targeted human engagement when it matters most. Collaborate with senior leaders in Customer Success, Customer Experience, and Operations to hone your skills in Digital Customer Success.Your Role Will Include:Managing a diverse portfolio of customers and overseeing omni-channel campaigns via Gainsight and Pendo to enhance success metrics, adoption rates, and retention.Driving customer retention and business growth within your portfolio.Utilizing various tools to automate, monitor, and assess the effectiveness of campaigns.Identifying and responding to specific customer behaviors (e.g., usage fluctuations) to deliver tailored consultations.Leveraging data to uncover opportunities and prioritize initiatives that enhance customer awareness, speed to value, and retention.Collaborating closely with Customer Success Managers, Operations, Product, Engineering, and Sales teams to analyze and improve customer health while achieving business objectives through ongoing campaigns.Facilitating new feature launches to your customer base, including organizing cross-customer webinars.Acting as the voice of the customer, providing insights on how ComplyAdvantage can enhance our service.Deepening your understanding of ComplyAdvantage’s technology to deliver effective training, best practice presentations, webinars, and office hours.
Join Veeam, the trusted leader in Data and AI resilience, dedicated to helping organizations optimize their data and AI security. As we continue to grow and innovate, we are seeking passionate individuals to join our sales team as Sales Development Associate for Portuguese-speaking markets. Your role will be crucial in driving our growth and promoting cutting-edge technology solutions.About this RoleAs a Strategic Sales Development Associate, you will be instrumental in generating demand and constructing a robust sales pipeline, focusing on large strategic and enterprise accounts. Engage prospective clients, devise account-based strategies, and work collaboratively with internal teams to accelerate business growth and solidify Veeam’s reputation as a trusted advisor.Your ResponsibilitiesProactively generate new demand and pipeline by executing high-volume, targeted outreach through calls, emails, and LinkedIn Sales Navigator, concentrating on large strategic and enterprise accounts.Establish and cultivate relationships with potential clients across various organizational levels, gaining a comprehensive understanding of their business objectives and challenges.Engage in consultative discussions with decision-makers and key stakeholders to identify needs and position Veeam’s solutions as valuable assets to their business.Collaborate closely with internal teams—including marketing, sales, channel partners, and technical resources—to create and implement account-based strategies that foster engagement and opportunity generation.Keep accurate records of account activities, lead qualification, and prospecting efforts in Salesforce CRM, ensuring data integrity and actionable insights for the broader sales organization.Consistently meet and exceed monthly KPIs, including leads converted to sales qualified opportunities, new leads generated, meetings booked, and pipeline value.Deliver exceptional customer engagement while representing Veeam's values and commitment to excellence.
About HuzzleAt Huzzle, we specialize in connecting exceptional professionals with innovative companies across the globe, including the UK, US, Canada, Europe, and Australia. Our diverse clientele encompasses startups, digital agencies, and technology platforms within dynamic sectors such as SaaS, MarTech, FinTech, and EdTech. We pride ourselves on matching top-tier talent with fully remote positions, ensuring they are integrated directly into our clients' teams while receiving continuous support from Huzzle.Role Type: Full-timeEngagement: Independent ContractorJob SummaryWe are seeking a meticulously organized, analytical, and proactive Founder's Associate to collaborate closely with the CEO and facilitate execution across various ventures.In this pivotal role, you will serve as a strategic operator and execution partner, converting high-level concepts into structured plans, systems, and tangible results. Your responsibilities will include managing cross-company initiatives, establishing operational frameworks, creating internal dashboards and documentation, and eliminating operational bottlenecks, allowing the founder and teams to concentrate on growth.Key ResponsibilitiesStrategic Project ExecutionLead the execution of critical initiatives across real estate, hospitality, and SaaS ventures.Transform high-level strategic visions from the founder into concise plans, timelines, and deliverables.Oversee projects from inception to completion, ensuring successful implementation and measurable outcomes.Enhance execution velocity across various business initiatives.Operations & Systems DevelopmentDesign and implement scalable operational systems, standard operating procedures (SOPs), and playbooks.Develop and manage a centralized operations hub and knowledge repository.Spot inefficiencies and enhance workflows through automation and process optimization.Establish systems that empower the companies to scale effectively.Cross-Functional CoordinationFacilitate project coordination between internal teams, contractors, vendors, developers, and partners.Ensure initiatives remain aligned across various business units.Monitor project timelines, progress, and deliverables to sustain execution momentum.Data, Reporting & InsightsCreate dashboards and reporting systems to monitor business performance and operational metrics.Organize operational data across ventures and generate actionable insights.Support strategic decision-making through research, analytics, and reporting.Growth & Opportunity DevelopmentConduct market research and competitive analysis within the real estate, hospitality, and SaaS sectors.Identify potential growth opportunities, partnerships, and new market avenues.
Operations Associate (HubSpot CRM, Deal Pipeline, Excel Reporting) – Remote | EST HoursPosition Type: Full-Time, Remote Working Hours: ESTAbout the RoleJoin our team as an Operations Associate, where you will serve as the essential operational support for our high-value deal pipeline.This is not your typical finance or investment banking position: No extensive financial modeling required No client-facing pressures No sales targets or deal sourcingYour focus will be on: Effective Execution Meticulous Organization Consistent Follow-throughYour mission is to ensure that every deal, follow-up, and task is properly tracked, updated, and advancing without any lapses.Your Responsibilities1. Deal Pipeline Management (50%)Take ownership of the deal pipeline within HubSpot CRMMonitor:Inbound interestResponsesFollow-upsExecute consistent follow-ups during extended deal cycles (6–12 months)Ensure clean CRM data management:NotesStagesNext stepsHighlight urgent items and maintain alignment with leadership on priorities2. Deal Execution & Operations Support (50%)Update and maintain Excel deal tracking templatesTransform raw data into:Concise summariesReportsGraphs and visualsAssist in the preparation of:Pitch materialsClient-facing documentationCoordinate:MeetingsCalendarsDeal-related callsProvide general operational and administrative supportSuccess MetricsHubSpot is organized, structured, and consistently updatedFollow-ups are sent on schedule without remindersNo deal, task, or communication is overlookedReports are accurate, clear, and timelyLeadership receives updates without needing to chaseYour FitHighly organized and detail-orientedProcess-focused with strong execution disciplineCapable of managing high-volume follow-upsProactive in identifying issuesConsistent and reliable in structured tasksStrong written communication skills, especially for follow-upsRequirements (Must-Have)Core SkillsPractical experience with HubSpot (deal tracking, tasks, follow-ups)Intermediate proficiency in Excel
Join our dynamic sales team as a Sales Development Associate where you will leverage your bilingual skills in French and English to drive new business opportunities. You will be responsible for identifying and qualifying leads, establishing relationships with potential customers, and contributing to our overall sales strategy.In this role, you will work closely with sales executives and marketing teams to effectively communicate our product offerings, ensuring that we meet the needs of our diverse clientele. Your ability to articulate the value of our solutions will be key to your success.
Role overview Pavago is seeking an Investment Banking Associate who will work remotely from Costa Rica. The role centers on supporting high-profile clients and playing a part in strategic financial projects. What you will do Help manage client relationships on investment banking assignments Perform market research to support financial strategies and recommendations Assist with deal execution, including preparing and managing required documentation Location This position is fully remote and open to candidates based in Costa Rica.
The Amazon Seller Partner Support Associate plays a crucial role at Terraba, assisting businesses in accessing the expansive global e-commerce market. This position not only involves providing exceptional support for system-related issues but also enhancing the overall Seller experience. The ideal candidate will actively seek out and implement improvements to processes, campaigns, and sales strategies to help our clients exceed their sales objectives. Team collaboration is vital; therefore, associates are encouraged to share insights, develop internal documentation, and contribute positively to the team environment while consistently meeting service level agreements and performance metrics.
Role overview Owner is looking for an Associate Onboarding Specialist to help welcome and support new hires as they join the company. This position is fully remote and open to candidates based in Costa Rica. What you will do Guide new employees through each stage of the onboarding process Provide training so new team members understand their roles and responsibilities Support new hires as they settle into the company and their positions Requirements Clear and confident communication skills Interest in helping others succeed as they start new roles
Who We AreAt Konrad Group, we are a pioneering digital consultancy focused on providing innovative solutions to solve complex business challenges for our clients worldwide. Our culture thrives on creativity and a commitment to excellence, allowing us to create digital products that are utilized by millions globally. We seek talented, analytical, and hardworking individuals who are passionate about continuous learning.About The RoleAs an Associate UI/UX Designer, you will engage in our design thinking initiatives, contributing to the development of groundbreaking mobile, tablet, and web applications. You will play a crucial role in connecting design, business, and technology to deliver exceptional digital experiences for influential companies and global brands.What You’ll DoCollaborate with design leads to craft engaging interactive experiences.Conduct user research and create information architecture, user goals, journey maps, wireframes, and visual designs.Partner with developers to ensure flawless execution across all project deliverables.Work alongside strategy consultants to understand client objectives and business insights.Gain comprehensive knowledge of the project delivery process and the design tools involved.
Role overview Varicent seeks an Associate Technical Account Manager to assist clients with SQL and data management solutions. This position is fully remote and available exclusively to candidates residing in Costa Rica. In this role, you will support customers as they work with SQL databases and related data tools. Collaboration with a knowledgeable team is part of the day-to-day, even as you work from home. Requirements Based in Costa Rica Experience or interest in SQL and data management Comfort working remotely and collaborating online
Experian is seeking a Senior Director of Enterprise Architecture based in Heredia. This position leads the development of architectural strategy for enterprise-wide solutions, guiding the technical direction of the organization. Key Responsibilities Define and share the architectural vision and strategy for large-scale enterprise systems. Collaborate with cr…
Role Overview everai is seeking a Senior AI Vertical Mini-Series Director for a freelance, fully remote position based in Costa Rica. This role focuses on shaping and delivering mini-series content built around artificial intelligence themes for a global audience. What You Will Do Lead the creative process for AI-focused mini-series, from early concept through final production. Ensure all content matches everai’s brand vision and strategic objectives. Guide and support a team of content creators and AI specialists. Create an environment where new ideas and approaches are encouraged and developed. Work Arrangement This is a freelance opportunity. Work is fully remote, with collaboration across international teams.
Join Elastic, a leading Search AI Company, as a Partner Marketing Program Associate. In this dynamic role, you will support the execution of various partner experiences including events and briefings that enhance partner engagement with our innovative solutions. You will collaborate with cross-functional teams to ensure seamless program delivery and contribute to the overall success of our partner marketing initiatives. Your attention to detail and organizational skills will be essential in maintaining documentation, tracking program status, and coordinating logistics. This is an exciting opportunity for someone looking to grow their career in marketing and program coordination within a cutting-edge technology company.
Genfar seeks a Sales Promotion Associate to join the commercial team in San José. This role centers on building the Genfar brand in retail settings and supporting sales activities on the store floor. Main responsibilities Promote Genfar products directly at retail locations Connect with customers, share product details, and respond to questions Increase brand visibility within stores Support sales growth and help achieve customer satisfaction targets Location This position is based in San José and involves in-person work at retail sites.
About UsKonrad Group is a pioneering digital consultancy dedicated to tackling intricate business challenges for our international clientele. We pride ourselves on delivering innovative and forward-thinking solutions that enhance the digital experience for hundreds of millions of users globally. Our team thrives within a culture that fosters creativity and a commitment to excellence in digital product development.Role OverviewIn the capacity of an Associate Consultant, you will engage in a diverse role, working closely with our Strategy, Project Management, Design, and Technology teams. You will assist senior team members on various projects, gaining invaluable experience while addressing complex business challenges through the development of intuitive, human-centered experiences. If you possess a keen eye for detail, a passion for learning, and a thirst for new challenges, this is the role for you. Your enthusiasm for technology and awareness of emerging trends will be critical to your success.Your ResponsibilitiesContribute to the development of digital solutions tailored to diverse clients and industries.Establish expertise as a thought leader in design and technology across various sectors.Assist the broader team in analyzing and understanding our clients' business challenges and objectives.Work collaboratively with our Design and Technology teams to craft seamless user experiences.Conduct research and interviews to gather insights on clients' business processes, success factors, market positioning, and competition.Help facilitate user experience design thinking workshops, technology architecture discussions, and project planning sessions.Prepare structured presentations, documentation, proposals, and supplementary materials.
Join our dynamic team at Pavago as an Operations Associate. In this role, you will play a crucial part in streamlining our operations and enhancing our service delivery. This is an exciting opportunity to work in a fully remote environment where your contributions will directly impact our efficiency and customer satisfaction.
As the Director of Technical Support for Veeam Backup & Replication (VBR) in the Americas, you will play a crucial role in leading our technical support team to deliver exceptional service to our clients. You will oversee strategies to enhance customer satisfaction, improve support processes, and ensure that our team is equipped to handle technical challenges effectively.
WHO ARE WE LOOKING FOR? We are on the lookout for a meticulous and proactive Operations Associate to join our dynamic team in Costa Rica. In this role, you will be responsible for managing and validating data queues, reviewing supporting documentation, communicating with loan servicers, and collaborating with our client's teams to ensure smooth operations and optimal client satisfaction. WHAT WILL YOU BE DOING? Your day-to-day responsibilities will include: Data Validation & Data Entry: Review and validate employee loan information and documentation for accuracy and compliance with program requirements. Ensure data integrity across all systems. Review and confirm plan account details and associated documentation. Document Review: Conduct thorough reviews of participant and employer-submitted materials to ensure all data meets operational and compliance standards. Inbox Monitoring: Manage and respond to inquiries in the operations and support inbox, escalating issues as necessary. Servicer Communications: Coordinate with student loan servicers and financial institutions to resolve discrepancies, confirm payments, and maintain accurate account records. Invoicing Operations: Support the monthly invoicing process, reconciling data to ensure accurate billing and payment reporting. Cross-Team Collaboration: Work closely with internal departments including Client Services and Product to enhance processes and support client success. Quality Assurance: Maintain a high level of attention to detail and adhere to established workflows to ensure consistent operational excellence. REQUIREMENTS 1-3 years of experience in the operations sector. Familiarity with the financial services industry. Experience with Zendesk is a plus. Strong verbal and written communication skills for effective servicer outreach and documentation. Exceptional organizational skills with the ability to manage competing priorities. A willingness to learn, adapt to new challenges, and grow within the role. Experience in high-volume, detail-oriented environments is advantageous. Highly detail-oriented with a collaborative mindset for working with various stakeholders.
Join ComplyAdvantage as a Digital Customer Success Associate and be a key player in our Customer Success team, working remotely from beautiful Costa Rica.Key Responsibilities:In this role, you will retain and expand a diverse customer portfolio using a data-driven, technology-centric strategy. Your focus will be on executing scalable one-to-many communications through AI and automation, while also providing personalized, high-impact consultations at crucial stages of the customer journey, such as unlocking growth or reducing churn risk. You will ensure our clients achieve optimal results by balancing automated outreach with targeted human engagement when it matters most. Collaborate with senior leaders in Customer Success, Customer Experience, and Operations to hone your skills in Digital Customer Success.Your Role Will Include:Managing a diverse portfolio of customers and overseeing omni-channel campaigns via Gainsight and Pendo to enhance success metrics, adoption rates, and retention.Driving customer retention and business growth within your portfolio.Utilizing various tools to automate, monitor, and assess the effectiveness of campaigns.Identifying and responding to specific customer behaviors (e.g., usage fluctuations) to deliver tailored consultations.Leveraging data to uncover opportunities and prioritize initiatives that enhance customer awareness, speed to value, and retention.Collaborating closely with Customer Success Managers, Operations, Product, Engineering, and Sales teams to analyze and improve customer health while achieving business objectives through ongoing campaigns.Facilitating new feature launches to your customer base, including organizing cross-customer webinars.Acting as the voice of the customer, providing insights on how ComplyAdvantage can enhance our service.Deepening your understanding of ComplyAdvantage’s technology to deliver effective training, best practice presentations, webinars, and office hours.
Join Veeam, the trusted leader in Data and AI resilience, dedicated to helping organizations optimize their data and AI security. As we continue to grow and innovate, we are seeking passionate individuals to join our sales team as Sales Development Associate for Portuguese-speaking markets. Your role will be crucial in driving our growth and promoting cutting-edge technology solutions.About this RoleAs a Strategic Sales Development Associate, you will be instrumental in generating demand and constructing a robust sales pipeline, focusing on large strategic and enterprise accounts. Engage prospective clients, devise account-based strategies, and work collaboratively with internal teams to accelerate business growth and solidify Veeam’s reputation as a trusted advisor.Your ResponsibilitiesProactively generate new demand and pipeline by executing high-volume, targeted outreach through calls, emails, and LinkedIn Sales Navigator, concentrating on large strategic and enterprise accounts.Establish and cultivate relationships with potential clients across various organizational levels, gaining a comprehensive understanding of their business objectives and challenges.Engage in consultative discussions with decision-makers and key stakeholders to identify needs and position Veeam’s solutions as valuable assets to their business.Collaborate closely with internal teams—including marketing, sales, channel partners, and technical resources—to create and implement account-based strategies that foster engagement and opportunity generation.Keep accurate records of account activities, lead qualification, and prospecting efforts in Salesforce CRM, ensuring data integrity and actionable insights for the broader sales organization.Consistently meet and exceed monthly KPIs, including leads converted to sales qualified opportunities, new leads generated, meetings booked, and pipeline value.Deliver exceptional customer engagement while representing Veeam's values and commitment to excellence.
About HuzzleAt Huzzle, we specialize in connecting exceptional professionals with innovative companies across the globe, including the UK, US, Canada, Europe, and Australia. Our diverse clientele encompasses startups, digital agencies, and technology platforms within dynamic sectors such as SaaS, MarTech, FinTech, and EdTech. We pride ourselves on matching top-tier talent with fully remote positions, ensuring they are integrated directly into our clients' teams while receiving continuous support from Huzzle.Role Type: Full-timeEngagement: Independent ContractorJob SummaryWe are seeking a meticulously organized, analytical, and proactive Founder's Associate to collaborate closely with the CEO and facilitate execution across various ventures.In this pivotal role, you will serve as a strategic operator and execution partner, converting high-level concepts into structured plans, systems, and tangible results. Your responsibilities will include managing cross-company initiatives, establishing operational frameworks, creating internal dashboards and documentation, and eliminating operational bottlenecks, allowing the founder and teams to concentrate on growth.Key ResponsibilitiesStrategic Project ExecutionLead the execution of critical initiatives across real estate, hospitality, and SaaS ventures.Transform high-level strategic visions from the founder into concise plans, timelines, and deliverables.Oversee projects from inception to completion, ensuring successful implementation and measurable outcomes.Enhance execution velocity across various business initiatives.Operations & Systems DevelopmentDesign and implement scalable operational systems, standard operating procedures (SOPs), and playbooks.Develop and manage a centralized operations hub and knowledge repository.Spot inefficiencies and enhance workflows through automation and process optimization.Establish systems that empower the companies to scale effectively.Cross-Functional CoordinationFacilitate project coordination between internal teams, contractors, vendors, developers, and partners.Ensure initiatives remain aligned across various business units.Monitor project timelines, progress, and deliverables to sustain execution momentum.Data, Reporting & InsightsCreate dashboards and reporting systems to monitor business performance and operational metrics.Organize operational data across ventures and generate actionable insights.Support strategic decision-making through research, analytics, and reporting.Growth & Opportunity DevelopmentConduct market research and competitive analysis within the real estate, hospitality, and SaaS sectors.Identify potential growth opportunities, partnerships, and new market avenues.
Operations Associate (HubSpot CRM, Deal Pipeline, Excel Reporting) – Remote | EST HoursPosition Type: Full-Time, Remote Working Hours: ESTAbout the RoleJoin our team as an Operations Associate, where you will serve as the essential operational support for our high-value deal pipeline.This is not your typical finance or investment banking position: No extensive financial modeling required No client-facing pressures No sales targets or deal sourcingYour focus will be on: Effective Execution Meticulous Organization Consistent Follow-throughYour mission is to ensure that every deal, follow-up, and task is properly tracked, updated, and advancing without any lapses.Your Responsibilities1. Deal Pipeline Management (50%)Take ownership of the deal pipeline within HubSpot CRMMonitor:Inbound interestResponsesFollow-upsExecute consistent follow-ups during extended deal cycles (6–12 months)Ensure clean CRM data management:NotesStagesNext stepsHighlight urgent items and maintain alignment with leadership on priorities2. Deal Execution & Operations Support (50%)Update and maintain Excel deal tracking templatesTransform raw data into:Concise summariesReportsGraphs and visualsAssist in the preparation of:Pitch materialsClient-facing documentationCoordinate:MeetingsCalendarsDeal-related callsProvide general operational and administrative supportSuccess MetricsHubSpot is organized, structured, and consistently updatedFollow-ups are sent on schedule without remindersNo deal, task, or communication is overlookedReports are accurate, clear, and timelyLeadership receives updates without needing to chaseYour FitHighly organized and detail-orientedProcess-focused with strong execution disciplineCapable of managing high-volume follow-upsProactive in identifying issuesConsistent and reliable in structured tasksStrong written communication skills, especially for follow-upsRequirements (Must-Have)Core SkillsPractical experience with HubSpot (deal tracking, tasks, follow-ups)Intermediate proficiency in Excel
Join our dynamic sales team as a Sales Development Associate where you will leverage your bilingual skills in French and English to drive new business opportunities. You will be responsible for identifying and qualifying leads, establishing relationships with potential customers, and contributing to our overall sales strategy.In this role, you will work closely with sales executives and marketing teams to effectively communicate our product offerings, ensuring that we meet the needs of our diverse clientele. Your ability to articulate the value of our solutions will be key to your success.
Role overview Pavago is seeking an Investment Banking Associate who will work remotely from Costa Rica. The role centers on supporting high-profile clients and playing a part in strategic financial projects. What you will do Help manage client relationships on investment banking assignments Perform market research to support financial strategies and recommendations Assist with deal execution, including preparing and managing required documentation Location This position is fully remote and open to candidates based in Costa Rica.
The Amazon Seller Partner Support Associate plays a crucial role at Terraba, assisting businesses in accessing the expansive global e-commerce market. This position not only involves providing exceptional support for system-related issues but also enhancing the overall Seller experience. The ideal candidate will actively seek out and implement improvements to processes, campaigns, and sales strategies to help our clients exceed their sales objectives. Team collaboration is vital; therefore, associates are encouraged to share insights, develop internal documentation, and contribute positively to the team environment while consistently meeting service level agreements and performance metrics.
Role overview Owner is looking for an Associate Onboarding Specialist to help welcome and support new hires as they join the company. This position is fully remote and open to candidates based in Costa Rica. What you will do Guide new employees through each stage of the onboarding process Provide training so new team members understand their roles and responsibilities Support new hires as they settle into the company and their positions Requirements Clear and confident communication skills Interest in helping others succeed as they start new roles
Who We AreAt Konrad Group, we are a pioneering digital consultancy focused on providing innovative solutions to solve complex business challenges for our clients worldwide. Our culture thrives on creativity and a commitment to excellence, allowing us to create digital products that are utilized by millions globally. We seek talented, analytical, and hardworking individuals who are passionate about continuous learning.About The RoleAs an Associate UI/UX Designer, you will engage in our design thinking initiatives, contributing to the development of groundbreaking mobile, tablet, and web applications. You will play a crucial role in connecting design, business, and technology to deliver exceptional digital experiences for influential companies and global brands.What You’ll DoCollaborate with design leads to craft engaging interactive experiences.Conduct user research and create information architecture, user goals, journey maps, wireframes, and visual designs.Partner with developers to ensure flawless execution across all project deliverables.Work alongside strategy consultants to understand client objectives and business insights.Gain comprehensive knowledge of the project delivery process and the design tools involved.
Role overview Varicent seeks an Associate Technical Account Manager to assist clients with SQL and data management solutions. This position is fully remote and available exclusively to candidates residing in Costa Rica. In this role, you will support customers as they work with SQL databases and related data tools. Collaboration with a knowledgeable team is part of the day-to-day, even as you work from home. Requirements Based in Costa Rica Experience or interest in SQL and data management Comfort working remotely and collaborating online
