About the job
About Carvana
If you are passionate about challenging the status quo and want to be part of a company that is transforming the car buying experience, Carvana is the place for you! We are revolutionizing the way people purchase vehicles, making it easier, faster, and more enjoyable. Have you seen our innovative vending machine? Check it out!
We are looking for enthusiastic individuals who thrive in a dynamic environment characterized by impactful change. Team spirit is a core value at Carvana, and we encourage creativity and passion to drive innovation. We aim high, set ambitious goals, and use data-driven decisions to guide our actions. Explore our stories and see how we've been changing the game since 2013!
About the Team and Position
The Security Operations Center Lead plays a pivotal role in our 24/7/365 security team. This position involves analyzing and reporting on various risks, including facility intrusions, natural disasters, terrorism, civil unrest, and workplace violence. You will lead a team responsible for monitoring CCTV, access control, and alarm systems across Carvana sites nationwide, managing emergency phone lines, and supporting on-site Safe and Secure Associates in incident responses. Your leadership will guide team members in recognizing incidents that could jeopardize our sites, employees, or brand, while providing them with the coaching needed to assess impacts and respond effectively.
The ideal candidate is committed to team development and achieving results at both individual and team levels. You should possess the ability to communicate desired behaviors clearly, deliver timely feedback, and inspire your team to balance urgency and quality in their work.
What You’ll Be Doing
- Oversee day-to-day activities of the assigned team, identifying strengths and weaknesses, and determining opportunities for improvement.
- Analyze trends and outcomes, formulating strategies to meet team objectives.
- Engage with team members, providing coaching, performance management, and constructive feedback to demonstrate essential skills.

