Security Systems Reliability Engineering Manager

About Our TeamAt OpenAI, we are dedicated to ensuring our innovative products are effectively monetized to meet the diverse needs of our customers. Our Financial Engineering team works closely with the Go-To-Market (GTM) and Finance departments to continuously adapt our billing architecture to align with our dynamic internal requirements.About the OpportunityWe are seeking a talented Engineering Manager to oversee and enhance the workflows that drive quoting, tracking, and fulfillment for all OpenAI sales. This role is pivotal in developing essential billing and invoicing capabilities while collaborating on customer-facing billing experiences to uphold financial integrity, ensure auditability, and provide a seamless onboarding and billing journey for enterprise clients.Key Responsibilities:Lead and mentor a team of engineers focused on automating order management, prioritizing reliability, accuracy, and a positive customer onboarding experience.Own the design and roadmap for order data flows into various downstream systems, including internal provisioning, billing, invoicing, and revenue management.Create and maintain resilient workflows that automate entitlements, provisioning, usage controls, SKU attribution, invoice generation, and revenue recognition—streamlining processes while maximizing accuracy and traceability.Enhance the accuracy and timeliness of provisioning, billing, and invoicing through automation, validation, and reconciliation, reducing manual intervention.Establish robust operational practices (observability, alerting, runbooks, on-call) to ensure system health with minimal human oversight.Collaborate extensively with Sales Operations, Finance, Accounting, Support, Product, Security, and Compliance teams to translate complex requirements into resilient, auditable workflows.Navigate ambiguous problem spaces and evolving product offerings, creating scalable frameworks and abstractions as OpenAI's commercial footprint grows.Uphold high engineering standards through technical direction, design reviews, mentoring, and fostering a culture of ownership and continuous improvement.Exhibit strong leadership by mentoring engineers, recruiting and retaining top talent, managing stakeholder expectations, and balancing customer needs with deliverable realities.You Will Excel in This Role If You:Possess a passion for leading engineering teams and driving process improvements.Have a proven track record of managing complex engineering projects and fostering collaboration across diverse teams.Enjoy tackling challenges with innovative solutions while maintaining a customer-centric approach.

About AnthropicAt Anthropic, our mission is to develop AI systems that are reliable, interpretable, and steerable. We strive to ensure that AI is beneficial and safe for our users and society at large. Our rapidly expanding team comprises dedicated researchers, engineers, policy experts, and business leaders collaborating to create advantageous AI systems.About the RoleWe are looking for a skilled Order Management Specialist to become part of our Revenue Accounting Team. This role involves managing daily order processing, scaling order management operations, and collaborating closely with our Sales, Support, and Billing Engineering teams to ensure timely and accurate provisioning and billing. The ideal candidate will be a collaborative team player with a robust understanding of the quote-to-cash cycle and proven experience in order management.

As the Head of Billing, Order Management, and Financial Control Systems at Asana, you will lead the charge in optimizing our billing processes and managing our order management systems. Your strategic vision will be essential in enhancing our financial controls to ensure accurate and timely billing operations. You will collaborate with cross-functional teams to implement innovative solutions, streamline workflows, and drive efficiency within our financial operations.

About Stitch Fix, Inc. Stitch Fix (NASDAQ: SFIX) is the foremost online personal styling service dedicated to helping individuals uncover styles that they will adore and that fit impeccably, ensuring they always look and feel their best. The journey of dressing oneself is deeply personal, yet finding clothes that fit well and look fantastic can be daunting. Stitch Fix addresses this challenge by combining skilled stylists with cutting-edge AI and recommendation algorithms. The company utilizes a diverse assortment of exclusive and national brands to cater to each client's unique preferences and requirements, allowing clients to express their personal style effortlessly without the hassle of spending hours in stores or wading through endless online options. Founded in 2011 and headquartered in San Francisco, Stitch Fix continues to innovate in the fashion industry.About the RoleWe are on the lookout for a Staff Software Engineer to take on a pivotal technical leadership role within our Order Management domain. This position will be instrumental in shaping the architecture, reliability, and long-term development of the systems that drive the checkout process, order lifecycle management, fulfillment orchestration, and integrations with essential third-party partners.You will collaborate closely with multiple teams, partnering with Product Managers, Engineering Managers, and senior engineers to define technical strategies, spearhead complex initiatives, and ensure our order platform is resilient, scalable, and operationally efficient under real-world conditions, including peak traffic, partner outages, and partial failures.This role is hands-on and requires you to design and build systems, guide technical decisions, oversee incident responses, and elevate quality, reliability, and transparency across the domain.

About Our TeamAt OpenAI, our Finance team plays a pivotal role in positioning the organization for enduring success as we strive to fulfill our mission.The Order to Cash (OTC) team is responsible for managing the entire lifecycle of commercial transactions, from order initiation and provisioning to billing, collections, and cash application. Our commitment is to ensure accuracy, compliance, and operational excellence, supporting OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.About the RoleWe are seeking a strategic and hands-on operator to enhance and scale the processes and systems within our Order Management and Billing Operations. This role will manage the complete order-to-invoice lifecycle, ensuring that contract, provisioning, and pricing data transition smoothly through our systems to generate accurate, timely, and audit-ready billing. You will define and implement our operating model, collaborate closely with Revenue Systems, Engineering, and GTM teams, and help establish the operational framework that will facilitate the next phase of OpenAI's growth and transformation.Your role will combine operational execution with process design, cross-functional collaboration, and system optimization—this is crucial for scaling our OTC function to meet the demands of rapid growth and global operations.This position is based in San Francisco, CA, and follows a hybrid work model requiring three days in the office each week. We also provide relocation assistance to new hires.In this position, you will:Lead the operational readiness for new monetization initiatives, including testing, reconciliation, invoice accuracy, go-live execution, and post-launch support.Expand operations through BPO and offshore teams, including workflow design, SOP creation, training enablement, and quality assurance to ensure consistent and accurate execution in the Order Management and Billing processes.Integrate AI and automation into Order Management and Billing workflows to minimize rework, eliminate manual tasks, and proactively identify discrepancies before they impact billing or revenue.Collaborate across departments, including Revenue Systems, Product, Engineering, GTM, Legal, and Deal Desk, to maintain alignment and integration in quoting, configuration, provisioning, billing, and ERP as new products and pricing models are launched.Establish and uphold controls and segregation of duties, ensuring that documentation, approvals, reconciliations, and exception handling are transparent, repeatable, and ready for audits.

We are seeking a dedicated and detail-oriented Quote-to-Order Operations Specialist to join our dynamic team on a contract basis. As a specialist in this role, you will be responsible for managing the transition of quotes into orders, ensuring accuracy and efficiency in the order processing workflow.Your expertise will be crucial to support our sales and operations teams, helping to streamline processes and enhance customer satisfaction. This is a fully remote position that offers flexibility and the opportunity to work with a talented group of professionals.

Join Cloudflare as a Principal Systems Engineer, Data, where you will lead innovative projects that enhance our data processing capabilities. You will work collaboratively with cross-functional teams to design, implement, and optimize systems that efficiently handle large-scale data. This role requires a deep understanding of systems engineering principles, strong analytical skills, and a passion for leveraging data to drive decisions. Your contributions will be pivotal in shaping the future of our data infrastructure.

Join Our Dynamic TeamAt DoorDash, we are pioneering the future of digital ordering with our innovative SaaS solutions. Our Digital Ordering division empowers merchants—from restaurants to grocers—to connect with customers through their own branded channels, enhancing the customer experience and driving growth.This is a thrilling time to join one of our fastest-growing segments as we tap into a massive opportunity to support countless merchants across the Americas, transforming the landscape of a key industry.Your RoleAs the Associate Manager in Product Operations for the Digital Ordering team, you will spearhead the operational strategy for launching new products, features, pricing adjustments, and platform upgrades. Your role will involve collaboration with cross-functional teams including Product Management, Marketing, Sales Enablement, and Strategy & Operations to ensure seamless product launches that are well-coordinated and primed for success.You will be responsible for the complete go-to-market (GTM) process, defining the launch specifics—target audience, positioning, sales enablement needs, and operational modifications necessary for a successful rollout. Additionally, you will be the main point of contact for sales and field teams regarding product inquiries, facilitating feedback loops that shape future product enhancements.This position is perfect for an individual who thrives in dynamic environments, enjoys crafting structured plans from ambiguous inputs, and is passionate about leading cross-functional initiatives that directly influence product adoption and revenue growth.

Role overview OpenAI seeks a Systems Engineer to work directly with network, storage, and systems infrastructure. This position involves hands-on support for the core technology stack, ensuring that essential systems remain performant and reliable. Daily work centers on maintaining and improving the backbone that supports OpenAI's operations. The role addresses both immediate technical issues and ongoing infrastructure needs. Key focus areas Manage and optimize network, storage, and systems components Support the stability and efficiency of core infrastructure Troubleshoot and resolve issues impacting system performance Location This position is based in San Francisco.

Join Waymo as a Technical Program Manager in Systems Engineering, where you'll lead cross-functional teams to drive innovative projects in autonomous vehicle technology. Your expertise in project management and systems engineering will be pivotal in ensuring our engineering programs are executed on time and within scope.As a key member of our team, you will facilitate collaboration between engineering, product management, and operations to deliver cutting-edge solutions aimed at revolutionizing transportation. Your role involves defining project scopes, managing timelines, and ensuring adherence to budget constraints, all while maintaining a high standard of quality.

About the TeamAt DoorDash, our Digital Ordering division represents our pioneering software-as-a-service venture, providing a comprehensive suite of tools that enhance online ordering, custom mobile applications, loyalty programs, and more. This empowers merchants—from restaurants to retailers—to effectively engage with customers through their own platforms.This rapidly expanding business segment at DoorDash is poised to revolutionize the industry, providing invaluable support to hundreds of thousands of merchants across the Americas, thereby enhancing their business operations and improving the working lives within one of the country’s most significant sectors.As a leader in Strategy & Operations, the Senior Manager will have the unique opportunity to shape and drive pivotal strategic initiatives aimed at scaling the business. You will focus on both emerging opportunities and strategies to maximize our nationwide impact, playing a crucial role in transitioning DoorDash from a consumer-centered marketplace to a leading B2B SaaS provider.About the RoleIn the capacity of Senior Manager for DoorDash Drive’s Digital Ordering segment, you will be integral in spearheading new product developments and refining our product strategy to foster growth. Your responsibilities will encompass identifying new avenues for expansion, nurturing these initiatives, validating market fit, and guiding our overarching product strategy based on valuable customer insights. The ideal candidate will be a self-motivated, entrepreneurial individual capable of taking initiative, crafting strategic plans from the ground up, and driving execution while securing cross-functional collaboration to fulfill Digital Ordering’s strategic objectives.You’re excited about this opportunity because you will…Lead high-visibility, cross-functional projects that tackle the most distinctive and challenging issues within Digital Ordering.Accelerate growth for a promising offering within a fast-paced business environment.Shape the Digital Ordering product roadmap, informed by quantitative analysis and qualitative merchant feedback.Develop and implement strategies that articulate how Digital Ordering integrates into the broader industry landscape.Drive product testing and iteration to ensure alignment with market needs and customer expectations.

At NerdWallet, we are committed to empowering individuals to make informed financial decisions. Our team comprises exceptional individuals who thrive in an inclusive, flexible, and candid environment. Whether you choose to work remotely or in the office, we prioritize your well-being, professional development, and the impact you can make. We believe that when one of us elevates our skills, the whole team benefits.As part of NerdWallet’s Platform team, you will oversee the systems that serve as the backbone of our consumer experience. This includes management of our centralized product data platform, partner ingestion pipelines, publishing and click-tracking infrastructure, GraphQL gateway operations, and our high-traffic, headless WordPress CMS. These platforms deliver precise, compliant, and high-performance product and content experiences to millions of users on both web and mobile platforms. We are searching for a Senior Engineering Manager to lead this team in modernizing legacy services into scalable and reliable systems while advancing our vision of a decoupled, adaptable platform that facilitates quicker publishing, enhanced observability, and future growth.In the role of Senior Engineering Manager for Platform Systems, you will guide and support a team of engineers in delivering high-quality, scalable, and secure software that aligns with NerdWallet’s product and business objectives. You will collaborate closely with Product Managers and other cross-functional partners to define the roadmap, prioritize tasks, and eliminate obstacles, while nurturing strong engineering practices and a culture of continuous improvement. Your responsibilities will include ensuring technical quality, team well-being, and daily operations, while mentoring engineers, making strategic technical decisions, and balancing immediate deliverables with long-term sustainability, compliance, and reliability.This position reports to the Director of Engineering.Opportunities for Impact:Lead, mentor, and develop a high-performing engineering team responsible for NerdWallet’s platform systems, including the Content Platform, CMS, and Product Data Platform.Collaborate with Product Managers and cross-functional teams to strategize, prioritize, and execute the product roadmap.Champion consistent adherence to software development best practices, including code quality, testing, documentation, and operational excellence.Influence and guide technical and architectural decisions to ensure solutions are scalable, secure, reliable, and compliant with regulatory standards.Balance immediate project needs with long-term project vision and maintainability.

About the TeamJoin our Online Data team, where we design and maintain the foundational online database and indexing services for OpenAI’s cutting-edge AI applications. We support the phenomenal growth of ChatGPT, the leading AI application globally, as well as Codex, the fastest-growing development toolset.Our mission is to uphold the reliability, accuracy, and scalability of our extensive online data infrastructure, enabling product and research teams to innovate swiftly without getting entangled in complex multi-region, multi-cloud, exabyte-scale data systems.About the RoleWe are on the lookout for an Engineering Manager to spearhead our Online Data Systems team. This role entails guiding a talented group of engineers dedicated to developing and managing hyperscale data storage and retrieval technologies.You will oversee the execution of highly complex engineering tasks in areas such as distributed query execution, multi-region data federation, self-orchestrating services, performance optimization, and more.This is a unique opportunity to shape cutting-edge technology at an unprecedented scale, where you won’t just be another cog in the machine but will have a significant impact on our trajectory.In this role, you will:Build, lead, and develop high-performing infrastructure engineering teams.Drive the advancement of OpenAI’s proprietary online data technologies, including our core database systems, indexing technologies, and vector search capabilities.Establish delivery metrics based on measurable reliability goals (SLOs, etc.) to ensure superior system performance and resilience.Advocate for the efficient use of agent technology to enhance execution speed.Minimize operational burdens and incident occurrences through improved abstractions and self-healing systems.You might thrive in this role if you:Possess a relentless pursuit of operational excellence, with hands-on experience in building...

Hinge Health is building technology to improve musculoskeletal care for millions. The Engineering Manager, Design Systems role sits at the heart of this mission, leading the team that defines and maintains the design language across all Hinge Health products. Based in San Francisco headquarters, this position guides the group responsible for the component library, design tokens, and accessibility standards. The work ensures engineers and designers deliver consistent, high-quality experiences for users and care teams alike. Role overview This manager leads a team of 4–8 engineers, shaping the systems that underpin every product interface. The group maintains the core component library, manages design tokens, and upholds accessibility standards. Collaboration with design leadership, product stakeholders, and frontend engineers is central to the role, helping to align design system strategy with company goals. What you will do First 3 months Audit the current design system architecture, including component library coverage and adoption metrics across teams. Build strong relationships with design leadership, product stakeholders, and key frontend engineers. Assess team dynamics and onboarding processes, and establish effective coaching and feedback routines. First 6 months Launch a contribution model and governance framework to enable product engineers to extend the design system, targeting measurable adoption gains. Improve the design token pipeline, Storybook documentation, and component APIs for easier integration by engineers. Set up metrics and feedback channels, such as adoption rates, change velocity, and developer satisfaction, to guide ongoing improvement. First year Own the strategic roadmap for the component library, theming infrastructure, and accessibility standards (WCAG 2.1 AA), working closely with your team and stakeholders. Grow the team with a focus on frontend craftsmanship, systems thinking, and integrating AI tools like Copilot, Cursor, and Claude Code. Lead the development of migration tools and enforce semantic versioning so the design system can evolve smoothly without disrupting dependent teams.

Join the City and County of San Francisco as a Principal Information Systems Engineer specializing in Systems! In this pivotal role, you will lead the development and implementation of advanced information systems, ensuring the highest levels of performance and security. Collaborate with various departments citywide to deliver innovative solutions that enhance operational efficiency and foster public service excellence.

Join DoorDash Labs as a Senior Systems Engineer, where you will play a pivotal role in designing and integrating our advanced delivery platforms. You will define precise system requirements and interfaces that unite our hardware, software, and operational teams into a cohesive, reliable system. Your expertise will help translate high-level business objectives into actionable engineering specifications, ensuring our delivery solutions meet rigorous performance, safety, and regulatory standards. We are looking for a candidate with a strong background in complex system development, particularly in aerospace, autonomous vehicles, or similar safety-critical fields. You will thrive in a collaborative, fast-paced environment, leveraging your systems-level thinking to drive impactful results.

Role overview Flexport seeks an Engineering Manager to lead the Autonomous Freight Systems team in San Francisco. This role focuses on developing technology that automates and streamlines freight and logistics operations. The manager will guide a group of engineers as they create solutions aimed at improving operational efficiency. What you will do Lead and mentor engineers working on autonomous systems for freight operations Oversee the design and rollout of new technology within the logistics sector Work to enhance processes and increase efficiency using automation Location Based in San Francisco, California, United States.

At Inngest, our Systems Engineers are the architects behind the backbone of our platform, crafting a robust execution layer, an efficient queueing system, and scalable state stores that interlink seamlessly. This role presents an exciting opportunity to tackle complex technical challenges while deriving immense satisfaction from your contributions.About Us: Inngest is pioneering innovative solutions to long-standing challenges faced by developers. Our mission is to create first-of-its-kind tools that enhance the daily workflow of developers, prioritizing user experience and performance. A strong product-centric mindset and a passion for developer tools are essential for success in this role.The Role: A successful Systems Engineer at Inngest must possess a blend of generalist and specialist skills. You will collaborate with our team to enhance the functionality of our queueing system (including debounce and concurrency mechanisms), manage vast amounts of data in our state store, and refine the API layers that facilitate user interactions. Your work will have a direct impact on millions of developers, and you will engage closely with designers, engineers, and founders to optimize user experience.Note: This position requires overlapping working hours with US PST. While residing in the San Francisco Bay Area is preferred, exceptional candidates from anywhere in the United States will be considered. Our engineering team operates in-person several days a week in San Francisco.

CoreWeave is The Essential Cloud for AI™. Designed by innovators for innovators, CoreWeave provides a robust platform of advanced technology and exceptional teams, empowering organizations to confidently build and scale AI solutions. As a trusted partner for leading AI labs, startups, and global enterprises, CoreWeave integrates unmatched infrastructure performance with extensive technical expertise, driving innovation and transforming compute capabilities into actionable results. Since its inception in 2017, CoreWeave has rapidly advanced, becoming a publicly traded company (Nasdaq: CRWV) in March 2025. Explore more at www.coreweave.com.What You’ll Do:Description of the TeamThe IT Business Systems (GTM) team at CoreWeave is responsible for the application stack that facilitates the entire customer journey—from lead generation to quoting and cash collection. This team designs and manages systems that underpin a rapidly growing AI cloud business, collaborating closely with Revenue Operations, Marketing Operations, Finance, Billing, and Customer Experience to deliver scalable, compliant, and automated workflows.About the role:As a Senior Salesforce Engineer, you will take on a pivotal role as a hands-on technical leader, tasked with designing, building, and operating Salesforce solutions across Sales Cloud, Revenue Cloud/CPQ, and GTM integrations. You will tackle high-impact projects including post-acquisition system integrations, the implementation of a new usage-based billing platform, and enhancements within quoting, forecasting, and revenue operations. This role demands deep expertise in CPQ workflows while also overseeing broader platform architecture and integrations with finance and GTM systems. You will work cross-functionally with GTM, Finance, and IT leadership to create scalable, dependable solutions that position CoreWeave for continued success.