About the job
ABOUT JUUL LABS:
At Juul Labs, we are on a mission to help the world's billion adult smokers transition away from combustible cigarettes. We strive to eliminate cigarette usage and combat underage consumption of our products. Our dedication to exceptional quality, rigorous research, innovative design, and cutting-edge technology allows us to tackle one of the most challenging public health issues. Supported by leading technology investors, we prioritize excellence in everything we do, including the recruitment of top-tier talent.
We are proud of our diverse team united by a shared purpose, actively seeking the best engineers, scientists, designers, product managers, operations experts, and business professionals to join us. If you're looking for a compelling opportunity to advance your career, we invite you to explore this role.
ROLE OVERVIEW AND RESPONSIBILITIES:
- Lead design reviews (DFM) for R&D prototype fixture design, manufacturing equipment, and custom tooling, ensuring readiness for new product launches.
- Drive automation strategy, ensuring hardware meets strict performance and regulatory standards.
- Support the complete development of automation systems, from initial design through to installation at global contract manufacturing sites.
- Act as the technical lead for equipment qualification, managing Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT).
- Systematically troubleshoot complex system failures down to the component level, minimizing downtime during product scale-up.
- Identify root causes of equipment and system test failures.
- Possess in-depth knowledge of machine design and qualification, including calibration, correlation, capability, repeatability, reproducibility, and proficiency in data analytics and statistical methods.
- Develop and oversee the writing of User Requirement Specifications, Statements of Work, and manufacturing requirement specifications.
KEY SUCCESS DELIVERABLES:
- Successful execution of FAT/SAT: Seamless documentation of equipment qualification for at least two major production lines.
- Yield Optimization: Creation of statistical reports that refine pass/fail criteria, leading to a tangible reduction in scrap rates.
- Process Stability: Completion of Gauge R&R and CPK studies demonstrating machine capability (Cpk > 1.33) for critical quality dimensions.
- Failure Resolution: Decrease in Mean Time to Repair (MTTR) through structured troubleshooting guides for contract manufacturing organizations (CMO).

