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Join Intercom as a Senior AI Developer, where you will harness cutting-edge artificial intelligence technologies to drive innovative solutions. As part of our dynamic team, you'll work on impactful projects that redefine customer engagement and enhance user experiences.
Intercom is a leading customer communication platform that helps businesses connect with their customers in meaningful ways. We pride ourselves on our commitment to innovation and our supportive work culture that fosters creativity and growth.
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527 results
YOUR MISSION: As a Senior AI Agent Architect at Parloa, you will be pivotal in revolutionizing customer service through advanced AI Agents. In this dynamic, customer-centric role, you will facilitate the deployment of Parloa's innovative solutions, significantly enhancing the experience for our clients and partners. Utilizing your proficiency in Large Langua…
Dun & Bradstreet
Join Dun & Bradstreet in Shaping Tomorrow's InnovationsAt Dun & Bradstreet, we harness the transformative power of data to forge a brighter future. As a premier global authority in business decisioning data and analytics, we empower organizations around the globe to thrive, mitigate risks, and drive innovation. With a legacy of over 180 years, we have established a reputation for converting uncertainty into opportunity. Our diverse, global team thrives on creativity, collaboration, and audacious ideas. Are you poised to make a significant impact and influence the future? If so, we invite you to explore career opportunities with us at dnb.com/careers.We are on the lookout for a seasoned and forward-thinking Lead AI Software Architect to spearhead the design and implementation of enterprise-level AI and Generative AI solutions. This pivotal role demands a robust foundation in software engineering, extensive expertise in AI/ML frameworks, and a strategic vision to craft secure, scalable, and high-performance systems. The ideal candidate will possess a proven history of hands-on development coupled with architectural leadership in various AI domains.
Join Version 1 as a Solution Architect specializing in Cloud, AI, and Automation. You will play a pivotal role in driving innovative solutions for our clients in the Public Sector and Utilities. In this dynamic position, you will collaborate with cross-functional teams to design, develop, and implement scalable cloud-based architectures that leverage AI and automation technologies.As a mid-senior level professional, you will bring your expertise to enhance our solutions and meet the challenging demands of our clients. Your contributions will directly impact project success and client satisfaction, solidifying Version 1's reputation as a leader in digital transformation.
Intercom
At Intercom, we're dedicated to revolutionizing customer service through innovative AI solutions. Our flagship AI agent, Fin, empowers businesses to deliver exceptional, round-the-clock customer support, seamlessly integrating with our Helpdesk to create the comprehensive Intercom Customer Service Suite. This suite enhances support for intricate inquiries, ensuring customers receive the human touch when needed.Since our inception in 2011, we've earned the trust of nearly 30,000 businesses worldwide, establishing a new benchmark for customer service excellence. We embody values that inspire us to innovate, act with urgency, and consistently deliver outstanding value to our clients.What’s the Opportunity?As a Senior Solutions Architect based in Dublin, you will serve as a trusted technical advisor to our clients, guiding them through the integration, deployment, and optimization of Intercom and our AI agent, Fin. Collaborating closely with Customer Success Managers, Sales Engineers, and R&D teams, you will provide strategic insights, technical expertise, and hands-on support for API integrations, security assessments, and automation strategies driven by AI.This role is perfect for a technically proficient, customer-centric individual passionate about AI-powered customer service. You'll play a pivotal role in helping businesses harness the full potential of Intercom and Fin, ensuring smooth implementations and sustainable success.
Join our innovative team at AECOM as a Senior Landscape Architect in Dublin, where you will lead a variety of challenging projects that enhance the natural and built environment. You will collaborate with multidisciplinary teams to create sustainable and aesthetically pleasing landscapes, ensuring that each project meets both client expectations and regulatory requirements.Your expertise will be invaluable in guiding junior staff, developing design concepts, and preparing detailed specifications. This role requires a strong understanding of landscape architecture principles, environmental sustainability, and project management.
Reddy Architecture & Urbanism
We invite applications from experienced Senior Architects eager to explore opportunities within our Dublin office. This position is ideal for candidates with a proven track record in supporting projects throughout both design and delivery phases. We value contributions to a collaborative studio environment alongside colleagues and external consultants.Responsibilities & Duties include but are not limited to:Conduct feasibility studies and assist in detailed discussions and brief formulation.Support the procurement of surveys, site investigations, and report preparation.Demonstrate proficiency in Revit for design proposals and technical documentation, utilizing both Revit and traditional methods.Generate project briefs, design timelines, and deliverables lists; be familiar with procurement methods and contract forms.Oversee the detailed design process and coordinate detailed design information with input from team members.Lead the design team and manage collaborations with associated professional consultants.Communicate with and prepare documentation for regulatory authority approvals.Produce, manage, and integrate design and production information effectively.Assist in the coordination of associated professionals.Help evaluate tenders and ensure compliance with design, legal, statutory, and professional standards.Participate in the preparation of program schedules and conduct site inspections.Requirements:Bachelor's degree in Architecture.Registered with the RIAI.Demonstrated experience with medium to large-scale residential projects.Comprehensive understanding of Irish building regulations.Exceptional design abilities with a keen attention to detail.Strong verbal and written communication skills.Outstanding proficiency in Revit.Effective problem-solving skills with a proactive, solution-oriented mindset.What We Offer:The chance to work within a high-performing team on varied projects.A competitive salary package commensurate with experience and qualifications.A dynamic and supportive work environment with an emphasis on work-life balance.Opportunities for professional development through training programs.Collaboration with industry leaders and a role in fostering a sustainable future.Reddy Architecture & Urbanism is an equal opportunity employer committed to fostering a diverse workforce and an inclusive culture.
Are you a passionate and innovative Senior/Principal Landscape Architect with expertise in Landscape and Visual Impact Assessment (LVIA)? Join our dynamic team at AECOM, where you will have the opportunity to lead transformative projects that shape the future of our environment.
Join AECOM as a Senior Landscape Architect, where you will lead innovative landscape design projects and collaborate with a team of dedicated professionals. This role involves creating sustainable and visually appealing landscapes that enhance the built environment and promote ecological health.
Join our dynamic team at tekenable as a Senior Data Architect, where you will play a pivotal role in a major digital transformation initiative within the public sector. This position is essential for designing and implementing a comprehensive data governance framework that ensures cohesion among systems and stakeholders. Your expertise in strategic planning and technical data management will be crucial in driving secure and scalable solutions, while facilitating effective knowledge transfer across teams.This hybrid role requires you to be on-site in Dublin for three days a week, fostering collaboration and innovation.Key Responsibilities:Lead the overall engagement by developing a detailed engagement and delivery plan, ensuring all deliverables meet required standards.Conduct thorough reviews of existing data workstream documentation to ensure new activities are properly aligned.Collaborate with internal stakeholders to design an initial data governance roadmap and operating model that includes policies and procedures for effective data ownership and stewardship, adaptable to changes in scope and scale.Document technical implementation steps for the data governance model, ensuring usability across all data storage, management, and reporting platforms.Engage with business stakeholders to secure approval on the current Critical Data Elements (CDE) list and identify any additional CDEs for documentation, aligning with the Business Requirements Document (BRD) and analytical architecture.Map CDEs to potential target CRM platforms based on analytics needs, resulting in detailed technical specifications and Entity Relationship Diagrams (ERDs).Enhance the migration strategy with comprehensive ETL processes, including source-to-target mappings and quality assurance checks, leading to the creation of a migration playbook and validation procedures.Design synchronization for SQL Server, CRM, and analytical platforms using iPaaS, prioritizing core CDEs and producing architecture documents and design specifications.Develop test cases for migration and iPaaS synchronization in collaboration with the QA lead, ensuring comprehensive coverage of all CDEs and analytics.Ensure alignment of all testing and validation activities across roles.Facilitate effective knowledge transfer activities.
Veeva Systems, Inc.
Veeva Systems stands at the forefront of the industry cloud, dedicated to accelerating the delivery of therapies to patients. As a rapidly growing SaaS company, we achieved over $2 billion in revenue last fiscal year and have immense potential for further growth.Our core values—Do the Right Thing, Customer Success, Employee Success, and Speed—guide our actions. In 2021, we made history by becoming a public benefit corporation (PBC), ensuring a balanced focus on our customers, employees, society, and investors.At Veeva, we embrace flexibility with our Work Anywhere policy, allowing you to work from home or in the office, fostering an environment where you can excel.Join us in our mission to transform the life sciences sector, making a meaningful difference for our customers, employees, and communities.The RoleAs a Migration Architect at Veeva Systems, you will play a pivotal role in guiding prominent Life Sciences organizations in transitioning their vital data and content to the cloud. You will be an integral part of our EU Professional Services team, where you will devise and lead impactful migration strategies for Veeva Development and Quality Cloud solutions, supporting customers in expediting drug development and regulatory compliance.You will manage end-to-end customer migration implementations, leveraging your knowledge of data and document migration, Vault APIs, and migration best practices. Acting as a trusted partner and customer advocate, you will collaborate with Services, Product, Sales, and Strategy teams to ensure sustained customer success and ongoing enhancements.This position is remote within the EU/UK. We encourage qualified candidates from the EU/UK to apply.
Intercom
Join Intercom as a Senior AI Developer, where you will harness cutting-edge artificial intelligence technologies to drive innovative solutions. As part of our dynamic team, you'll work on impactful projects that redefine customer engagement and enhance user experiences.
About Articul8 AIArticul8 is at the forefront of innovation, developing enterprise-grade Generative AI solutions designed to help organizations worldwide extract unprecedented value from their data. Our platform is a trusted asset for some of the most forward-thinking companies globally, as we collaborate closely with our clients to tailor, deploy, and expand AI solutions that yield tangible outcomes.As a dynamic startup, we prioritize agility and focus. Each team member enjoys a sense of ownership, and your contributions will have a direct influence on our platform and our clients' achievements. If you excel in a setting where innovation is a daily occurrence and your impact is evident, Articul8 is the perfect place to advance your career.Role OverviewAs the Manufacturing & Industrial Solutions Architect, you will play a pivotal role in collaborating with leading manufacturing enterprises to design, implement, and enhance scalable, flexible, and resilient cloud architectures. This senior technical position demands a blend of profound manufacturing and industrial knowledge, cloud architecture expertise, and a commitment to customer success to create measurable business value. Your responsibilities will also include influencing the product roadmap by integrating customer feedback and market insights into our solution strategies and product development efforts within complex enterprise landscapes.Key ResponsibilitiesDesign and deploy scalable architectures tailored for manufacturing applications, including industrial operations such as SCADA/HMI, EDA, IoT, Machine Learning, AI, and advanced analytics.Facilitate technical workshops, prototype innovative solutions, and supervise platform deployment and optimization efforts.Engage collaboratively with product and engineering teams to incorporate customer insights into the evolving product roadmap.Provide strategic advice to customers regarding Articul8 product adoption, with a focus on unique capabilities, security, cost efficiency, and operational effectiveness.Architect and optimize Kubernetes-based and containerized infrastructures leveraging cloud platforms (AWS, Azure, GCP, or on-premises) to ensure excellence.Create reusable solution templates and document industry best practices.Collaborate with sales and business development teams to promote cloud adoption and ensure alignment with industry trends.
Nitro Software Inc.
Location: Dublin, Ireland (Hybrid) About Nitro Software Inc. Nitro Software Inc. builds digital document solutions for businesses worldwide. Our SaaS platform covers PDF management, eSigning, identity verification, and analytics. Over 3 million licensed users and 13,000 business customers in 157 countries rely on Nitro, including 67% of the Fortune 500. Our Culture and Values Nitro encourages growth and collaboration. Five principles guide our work together: One Team, One Mission: Everyone works toward Nitro's shared goals and supports each other. Own It: We take responsibility for our work, make decisions confidently, and look for solutions. Accountable to Our Customers: We honor our commitments and focus on customer satisfaction. Excellence in Execution: We aim for precision and quality in everything we deliver. Be Bold, Fail Fast, Learn Faster: Experimentation and learning help us improve continuously. Role Overview: Senior Salesforce Architect The Senior Salesforce Architect leads the design, strategy, and governance of Nitro’s quote-to-cash and revenue operations systems. This position acts as the technical authority for Salesforce CPQ, Chargebee, and NetSuite, shaping integrations, data flows, and platform standards across the entire revenue lifecycle. Collaboration spans Revenue Operations, Finance, Product, and Engineering teams worldwide. The role holds senior leadership responsibilities and influences Nitro’s end-to-end revenue processes.
amcsgroup
Join our innovative Architecture team as a Senior Software Architect at amcsgroup, where you'll have the opportunity to shape the design and architecture of our cutting-edge cloud-based platform utilizing the latest technological advancements and methodologies. Collaborating closely with cross-Functional Engineering and Product teams, you will ensure that implementations are aligned with our architectural vision, delivering scalable enterprise solutions to our customers.We are looking for a candidate with a strong understanding of technological risks and the ability to articulate non-functional requirements. Excellent communication and teamwork skills are essential, along with a robust work ethic and a proactive, problem-solving mindset.Your expertise with the Microsoft Tech Stack and its application to DevOps and Security is crucial, as is your eagerness to tackle new challenges with diligence and integrity.While this position primarily focuses on Solution Architecture, we value strong development skills to assist in delivering core Platform offerings.The ideal candidate will demonstrate extensive knowledge of Microsoft technologies and familiarity with other Cloud Platform solutions. As a Software Architect, you will actively participate in critical architectural discussions and decision-making forums regarding technology choices, design strategies, and product roadmaps. Your primary focus will be on ensuring the reliability, performance, and security of our platform, all while enhancing the customer experience.Key ResponsibilitiesCollaborate with Product and Engineering Management to define the Product Roadmap and its technical enablers.Oversee the implementation of a secure, cost-effective, reliable, and scalable cloud-based platform.Establish and uphold software architecture standards and best practices.Lead the design and execution of scalable and secure software solutions.Effectively communicate non-functional requirements and designs in both formal and informal settings.Identify and work towards reducing strategic technical debt.Work alongside development teams to ensure alignment with architectural objectives and solution designs.Assess and recommend tools, technologies, and processes to ensure the highest quality in our products.Provide technical guidance and mentorship to development teams.
At Intercom, we are at the forefront of AI-driven customer service, dedicated to empowering businesses to deliver exceptional customer experiences.Our flagship AI agent, Fin, represents the pinnacle of customer service AI technology, enabling businesses to provide continuous, flawless service that enhances customer interactions. By integrating Fin with our Helpdesk, we offer a comprehensive solution known as the Intercom Customer Service Suite, designed to tackle complex, high-touch inquiries that necessitate human intervention.Founded in 2011, Intercom has gained the trust of nearly 30,000 businesses globally, continuously setting the benchmark for outstanding customer service. Our core values drive us to push boundaries, innovate rapidly, and consistently deliver remarkable value to our customers.What is the opportunity?We are seeking experienced Senior Product Engineers to join our AI Infrastructure team at Intercom, focused on the development of AI-powered products. As a Product Engineer within AI infrastructure, you will collaborate closely with our Machine Learning (ML) engineers and scientists. You will gain a profound understanding of our product offerings, ML technology stack, and our development processes, with the aim to enhance and expedite these processes further.The broader AI group is tasked with defining new ML features, investigating suitable algorithms and technologies, and quickly deploying initial prototypes to our customers.Our AI infrastructure team is building a platform that enables rapid adaptation to new AI advancements within days, while ensuring a reliable service for our customers. We provide foundational services for AI systems and develop framework-level code utilized daily by other engineers and scientists in the AI division.Our passion lies in leveraging machine learning technology, having successfully productized a spectrum of solutions ranging from traditional supervised models to innovative unsupervised clustering algorithms and advanced transformer neural networks. We rigorously test and measure the tangible customer impact of every model and adjustment we implement.If you are a seasoned backend engineer with an analytical mindset and practical experience in ML systems and platforms, we invite you to connect with us!
Intercom
At Intercom, we are revolutionizing customer service through our AI-driven solutions. Our mission is to empower businesses to deliver exceptional customer experiences.Our flagship AI agent, Fin, stands as the most advanced customer service AI in the industry, enabling businesses to provide round-the-clock, flawless service that enhances customer interactions. When paired with our Helpdesk, it forms the Intercom Customer Service Suite, a comprehensive solution designed for complex queries that may require human intervention.Founded in 2011 and serving nearly 30,000 businesses worldwide, Intercom is setting new industry benchmarks. Our commitment to pushing boundaries, rapid development, and delivering unparalleled value drives our success.What’s the opportunity?We are seeking experienced Senior Product Engineers to join our AI Group, focused on developing innovative AI-powered products. As a Product Engineer in Machine Learning, you will collaborate closely with ML Scientists and product teams to understand our offerings, customer needs, and the technical landscape.Your responsibilities will include defining new ML features, exploring suitable algorithms and technologies, and swiftly prototyping solutions for customer feedback.Our team operates with a strong product focus, working collaboratively with Product and Design teams. With dedicated engineers, we achieve fast production cycles, often launching beta versions within weeks of successful offline testing.We are passionate about machine learning and have implemented a range of technologies—from traditional supervised models to advanced unsupervised clustering algorithms and innovative transformer neural networks. We rigorously assess the customer impact of our deployed models.If you possess a strong analytical mindset and hands-on experience with ML systems, we are eager to connect with you!
ServiceNow
ServiceNow is seeking a Senior Delivery Acceleration AI Engineer based in Dublin. This role centers on enhancing delivery processes through advanced AI technologies. The main focus is to develop and improve solutions that allow customers to maximize the value they get from the ServiceNow platform. Role overview This position involves applying AI methods to streamline and optimize how services are delivered. The work supports customers in making better use of the ServiceNow platform’s capabilities. What you will do Build and refine AI-driven solutions for delivery acceleration Work on initiatives that improve customer outcomes with the ServiceNow platform Focus on continuous improvement of delivery processes using AI Location This role is based in Dublin.
Intercom, Inc.
Intercom is the leading AI Customer Service platform, dedicated to enabling businesses to deliver exceptional customer experiences.Our cutting-edge AI agent, Fin, stands as the most sophisticated customer service AI currently available, empowering businesses with continuous, flawless customer support and revolutionizing their customer interactions. Fin seamlessly integrates with our Helpdesk to form the Intercom Customer Service Suite, an all-encompassing solution that offers AI-enhanced assistance for more intricate inquiries that necessitate human intervention.Established in 2011 and currently supporting nearly 30,000 businesses worldwide, Intercom is redefining customer service standards. Guided by our core principles, we continuously challenge conventions, operate with agility and vigor, and consistently offer outstanding value to our clients.What’s the opportunity?We are pioneering a new segment within Intercom: AI Product Management. With over a decade of investment in in-house AI, we boast a skilled team of machine learning scientists, engineers, researchers, and designers. We are now expanding this team with product managers who will sculpt the future of Intercom’s AI platform and agent.As a Senior AI Product Manager, you will define the vision, strategy, and roadmap for the core AI systems that fuel Fin and Intercom’s AI capabilities. You will operate at the crossroads of advanced AI research, innovative product development, and real-world customer challenges, guiding us in creating world-class AI products that yield significant business results.This role demands a technical, customer-focused product manager who excels in dynamic, uncertain environments and is passionate about transforming complex AI functionalities into user-friendly, engaging product experiences.What will I be doing?Oversee a key segment of our AI product landscape. You will take charge of a vital component of Intercom’s AI platform or agent, responsible for its vision, strategy, and effectiveness.Gain profound insights into customers, the business, and the technology. You will thoroughly understand the ecosystem: customer needs, business direction, and the workings of our AI systems, utilizing this knowledge to inform high-quality decision-making and create a compelling roadmap.Collaborate closely with a premier AI team. You will engage daily with machine learning scientists, engineers, designers, and researchers. Together, you will explore innovative ideas, assess feasibility, weigh trade-offs, and convert advanced AI capabilities into high-impact product experiences.Deliver ambitious, high-quality AI products. You will guide concepts from initial exploration to production launches, conducting swift experiments, defining success metrics, and evaluating performance.
Join us as a Cloud Architect specializing in Azure Databricks, where you will design and manage innovative data platforms on Azure. Your focus will be on leveraging Databricks for a seamless integration of data science, engineering, and analytics, with an emphasis on the two-plane architecture (Control & Data Planes), data governance (Unity Catalog), security (Entra ID, Key Vault), cost optimization, and the development of reliable Lakehouse solutions guided by Microsoft’s Well-Architected Framework principles for data pipelines (Bronze, Silver, Gold layers). You will also ensure effective integration with other Azure services like Synapse, Power BI, and Azure Monitor.Architecture Design: You will be responsible for designing comprehensive end-to-end data solutions, covering every aspect from data ingestion to final consumption utilizing the Databricks Lakehouse Platform on Azure.Control Plane vs. Data Plane: You will gain a deep understanding of the separation between the Control Plane, managed by Databricks, and the Data Plane, owned by the customer within their Azure subscription, ensuring data residency and robust security measures are in place.Data Governance: You will implement Unity Catalog for centralized access control, lineage tracking, and security across various data assets.Security & Identity: Integrating with Microsoft Entra ID (Azure AD) for single sign-on, utilizing Azure Key Vault for secrets management, and employing Microsoft Defender for Cloud to ensure comprehensive protection.Performance & Cost: Your role will involve optimizing cluster configurations (classic vs. serverless), storage solutions (ADLS Gen2), and resource utilization to enhance cost efficiency.
Version 1
Lead the development of innovative digital strategies for medium and large organizations across both public and private sectors.Craft tailored digital solutions to meet various customer needs and use cases.Design comprehensive digital architectures that align with client requirements across diverse technology platforms.Initiate, facilitate, and steer pre-sales conversations with clients and internal stakeholders.Collaborate with business users to gather requirements and create detailed design specifications.Take the lead in preparing bid responses and proposals.Engage with C-suite clients to demonstrate how IT can drive significant business benefits.Develop enterprise and solution architecture documentation for both new and existing systems with an emphasis on digital technologies.Establish and nurture strong relationships with both business and technical stakeholders.Contribute to the organization's thought leadership and strategic technology initiatives in enterprise solution transformation and modernization.Provide guidance on best-practice architectural principles and governance for client projects and the broader organization.Identify, assess, and recommend technology and product solutions that foster innovation in technology delivery strategies.
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