About the job
At ClickUp, we’re not merely creating software; we’re shaping the future of work! In a landscape cluttered by work sprawl, we've envisioned a superior solution. That’s why we introduced the first genuinely unified AI workspace, bringing together tasks, documents, chat, calendar, and enterprise search, all powered by context-driven AI. This innovation empowers millions of teams to transcend silos, regain their time, and achieve unprecedented levels of productivity. At ClickUp, you will have the unique opportunity to learn about, employ, and pioneer AI in ways that will not only influence our product but also redefine the future of work itself. Join our dynamic and innovative team that is pushing the boundaries of what’s possible!
Role Overview:
We are on the lookout for a talented and seasoned Senior AI Engineer – AI Platform to become a vital member of our ClickUp Engineering team. In this pivotal role, you will contribute to the development of the core AI platform and utilize large language models (LLMs) to provide intelligent features throughout ClickUp. Your focus will be on backend systems that facilitate scalable, reliable, and secure AI-enabled functions, while also engaging directly with LLMs to address real user challenges and foster product innovation.
Key Responsibilities:
Design, architect, and implement scalable AI platform services that support the deployment, orchestration, and lifecycle management of LLMs and other AI models.
Utilize LLMs and other AI technologies to develop and enhance ClickUp’s intelligent functionalities, collaborating closely with product and engineering teams to deliver impactful solutions.
Develop and sustain robust APIs and backend systems that allow seamless integration of AI-driven features into ClickUp’s core platform.
Establish infrastructure for model serving, monitoring, logging, and automated evaluation to guarantee high reliability and performance of AI services in production.
Integrate with various LLM providers (e.g., OpenAI, Anthropic, Google) and manage model selection, routing, and fallback strategies to optimize performance and cost.
Promote the adoption of best practices regarding AI privacy, security, and compliance, including data anonymization, secure data handling, and adherence to regulations.
Enhance platform performance, scalability, and cost-effectiveness by leveraging cloud-native technologies and distributed systems.
Stay updated with advancements in AI infrastructure, MLOps, and LLM applications, proactively integrating relevant innovations into ClickUp’s AI platform.
Collaborate across functional teams to drive AI solutions forward.
