Senior Analyst, Applications Support

Info-WaysAtlanta

On-site Contract

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Experience Level

Senior

Qualifications

Proven experience in application support and analysis. Strong problem-solving skills and a detail-oriented mindset. Excellent communication and collaboration abilities. Familiarity with software development life cycle (SDLC) methodologies. Ability to work independently and prioritize tasks in a fast-paced environment.

About the job

Join Info-Ways as a Senior Analyst in Applications Support, where your expertise will drive critical applications management and support. In this role, you will collaborate with cross-functional teams to enhance application performance, resolve technical issues, and ensure seamless user experiences. Your analytical skills will help us optimize processes and improve service delivery.

About Info-Ways

Info-Ways is a leader in providing innovative IT solutions. Our commitment to delivering high-quality services and enhancing customer satisfaction sets us apart in the industry. We foster a dynamic workplace that encourages growth, creativity, and collaboration.

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Senior Relativity Archiving Analyst

CGS Federal

Full-time|Hybrid|Atlanta, GA

Senior Relativity Archiving AnalystEmployment Type: Full-Time, ExperiencedDepartment: Information TechnologyCGS is actively seeking a talented Senior Relativity Archiving Analyst who will play a crucial role in managing the integrity of Relativity workspaces and associated file share folders by ensuring their proper archiving or purging. This position involv…

Mar 6, 2026

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Senior Relativity Subject Matter Expert

CGS Federal

Full-time|Hybrid|Atlanta, GA

Join Our Team as a Senior Relativity Subject Matter Expert!Employment Type: Full-Time, ExperiencedDepartment: eDiscoveryCGS Federal is on the lookout for a Senior Relativity Subject Matter Expert (SME) to enhance our dynamic team. In this pivotal role, you will collaborate with an experienced group and engage directly with Relativity’s technical team to troubleshoot software-specific challenges. Your expertise will be crucial in testing new software releases, as well as designing and implementing templates, views, scripts, and workflows that streamline operations across various workspaces.At CGS, we unite driven, skilled, and innovative individuals dedicated to addressing the government's most pressing challenges using state-of-the-art technology. We seek candidates who are passionate about contributing to governmental innovation, thrive in collaborative environments, and possess the foresight to anticipate others' needs. Our company culture fosters support and promotes professional development through a variety of learning opportunities.Key Responsibilities:- Offer advanced support and guidance in Relativity to legal professionals, investigators, and Litigation Support Specialists.- Execute specialized data identification and culling in Relativity utilizing complex searches and custom indices for litigation holds and other matters.- Collaborate with the CFTC’s technical support team to address user access issues, performance lag, and software installations.- Actively engage with Relativity’s support staff to resolve software-specific inquiries.- Contribute to testing of Relativity software releases and establish essential templates, scripts, and workflows across multiple workspaces.- Maintain proficiency in Relativity and its analytics tools by staying informed on software updates, integrations, and community insights.- Advocate for new feature requests as identified by CFTC staff through the Relativity User Portal.

Mar 6, 2026

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Senior Relativity Systems Administrator

CGS Federal

Full-time|Hybrid|Atlanta, GA

Join CGS Federal as a Senior Relativity Systems Administrator!Employment Type: Full TimeDepartment: Legal/ITWe are looking for a seasoned Senior Relativity Systems Administrator to enhance our team! In this role, you will manage a diverse range of projects to support and optimize our organization’s network systems.At CGS, we unite driven, talented, and innovative individuals to tackle the most pressing challenges faced by the government using state-of-the-art technology. We seek candidates who are passionate about contributing to governmental advancements, thrive in collaborative environments, and can proactively address the needs of others.We pride ourselves on providing a workplace that nurtures our employees, offering abundant opportunities for professional development and growth.Key Responsibilities:- Design and implement Automated Litigation Support (ALS) software solutions utilizing COTS tools including Relativity, iPro, and CaseMap.- Oversee the ALS system infrastructure (storage, compute, network) utilizing both on-premise and AWS cloud platforms.- Manage external access to ALS tools which includes identity and access management for external stakeholders such as expert witnesses and federal attorneys.- Conduct system maintenance including backups, restoration, software updates, performance tuning, and system monitoring.- Create and maintain system diagrams, administrator guides, and end-user documentation, ensuring updates are made bi-annually.- Deliver comprehensive weekly reports detailing system health, performance metrics, completed projects, and upcoming activities.- Collaborate with IT leadership to support ALS applications and infrastructure.Qualifications:- Bachelor’s degree in Computer Science or Management Information Technology, or equivalent experience in lieu of a degree.- Minimum of 5 years of hands-on experience implementing systems such as UNIX, Windows, and Network Storage Solutions, with at least 5 years focused on litigation support applications like Oracle, Relativity, and iPro.- Proven experience in system design, equipment and software procurement, installation, integration, and testing within the required environment.- Familiarity with large systems featuring a complex array of operating systems and functionalities.

Mar 6, 2026

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Senior Systems Administrator for Relativity at CGS Federal | Atlanta, GA

CGS Federal

Full-time|Hybrid|Atlanta, GA

Join our dynamic team at CGS Federal as a Senior Systems Administrator for Relativity!Employment Type: Full-Time HybridDepartment: Legal/ITAs a vital member of our organization, you will manage a diverse array of projects aimed at enhancing and optimizing our network systems.At CGS Federal, we unite passionate and skilled professionals to tackle the most pressing challenges faced by the government through innovative technology solutions. We are looking for individuals who are eager to contribute to governmental advancements, value teamwork, and can proactively address the needs of our clients.We pride ourselves on fostering a supportive workplace that encourages professional development and continuous learning.

Mar 11, 2026

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Relativity Subject Matter Expert

CGS Federal

Full-time|Hybrid|Atlanta, GA

Relativity Subject Matter ExpertEmployment Type: Full-Time, ExperiencedDepartment: eDiscoveryCGS Federal is on the lookout for a skilled Relativity Subject Matter Expert (SME) to become an integral part of our dynamic eDiscovery team. In this role, you will collaborate closely with Relativity's support staff to troubleshoot and resolve software-specific challenges. You will also contribute significantly to the testing of Relativity software releases while setting up and configuring templates, views, scripts, and workflows across various workspaces or within a division.At CGS Federal, we unite passionate, highly skilled professionals to tackle the government's most pressing challenges using innovative technology. We are seeking candidates who are eager to drive government innovation, value teamwork, and possess the foresight to anticipate others' needs. Our supportive environment fosters professional growth through numerous learning opportunities.Key Skills and Attributes for Success:- Deliver advanced-level support and expertise in using Relativity for attorneys, investigators, and litigation support specialists.- Execute specialized data culling and identification in Relativity utilizing complex searches and custom indices, addressing litigation holds and other DOE/OGC/OIG matters.- Collaborate with the CFTC's technical support team to resolve user access issues, system slowness, freezing, and viewer installations.- Engage directly with Relativity staff to address software-specific challenges.- Play a crucial role in testing new Relativity software releases, as well as in establishing and setting templates, views, scripts, or workflows for all workspaces or a division's workspaces.- Maintain proficiency in Relativity and its analytics tools by staying updated on software changes, integrations, and plugins, actively participating in the Relativity User Portal, and engaging with the Relativity Blog and Ideas Digest.- Advocate for new features identified by CFTC staff by proposing ideas through the Relativity User Portal and encouraging eLaw members to promote these suggestions.

Mar 11, 2026

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Senior Business Analyst

SV Tech Systems

Contract|On-site|Atlanta

Hello,We are excited to announce an opening for a Senior Business Analyst in Atlanta, GA. This position is a 12-month contract and is intended for local candidates only.Key Responsibilities:Lead the collection, development, and management of business requirements for various projects from inception to completion, ensuring they meet established standards.Engage with users, cross-functional teams, and vendors throughout the project life cycle.Troubleshoot and maintain production systems, applications, and programs as necessary.Generate both scheduled and ad-hoc reports as required.Support project status communication and tracking.Provide user support and coordinate issue resolution, including change management and root cause analysis.Develop use cases and functional specifications, ensuring effective system integration and functionality.Manage user acceptance criteria and facilitate internal/external system evaluations.Assist in creating project definitions, risk analyses, work plans, progress reports, and presentations.Support the transition of product support to operational systems and help establish end-user training.Core Competencies:Excellent communication skills for effective interaction at all organizational levels.Integrity and trustworthiness in all professional dealings.Strong teamwork abilities and a collaborative mindset.

Mar 27, 2015

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Senior Business Analyst

SV Tech Systems

Contract|On-site|Atlanta

We are seeking a highly skilled Senior Business Analyst to join our dynamic team in Atlanta, GA. This is a 12-month contract position, and candidates must be local to Atlanta.Key Responsibilities:Lead the gathering, development, coordination, and maintenance of business requirements for various projects, ensuring standards are met from initial phase to final implementation.Engage with users, other portfolios, and vendors throughout the project lifecycle.Troubleshoot and maintain production systems, programs, and applications as necessary.Generate scheduled and ad hoc reports to meet project needs.Support project status reporting and tracking.Provide user support and manage issue resolution, including change management and root cause analysis.Develop use cases, functional specifications, and coordinate process models and functional testing.Manage user acceptance criteria and assist in project definitions, cost/benefit analysis, risk analysis, and presentations.Facilitate the transition of product support to systems operations and assist in end-user training.Core Competencies:Strong communication skills, with the ability to convey information clearly to all levels of employees and management.Integrity and trustworthiness, with a strong commitment to honesty and confidentiality.Team-oriented mindset, fostering collaboration and cooperation among team members.

Apr 3, 2015

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Senior Collections Analyst

Axon Enterprise, Inc.

Full-time|On-site|Atlanta, Georgia, United States

Role Overview Axon Enterprise, Inc. is seeking a Senior Collections Analyst in Atlanta, Georgia. This position focuses on improving collections processes and supporting the company’s cash flow goals. What You Will Do Analyze accounts receivable data to identify trends and areas for improvement Develop and implement strategies that support timely collections and reduce delinquencies Work with clients to maintain productive relationships while resolving outstanding balances Impact This role helps strengthen client partnerships and supports Axon’s financial health by ensuring efficient collections and minimizing overdue accounts.

Apr 16, 2026

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Senior Quality Analyst

Mindlance

Full-time|On-site|Atlanta

We are seeking a highly motivated Senior Quality Analyst to join our dynamic team at Mindlance. In this role, you'll be responsible for ensuring the highest quality standards for our products and services through rigorous testing and analysis. You will collaborate with cross-functional teams to identify and resolve quality issues, develop testing strategies, and implement best practices to enhance overall product quality.

Nov 15, 2016

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Senior Analyst, Applications Support

Info-Ways

Contract|On-site|Atlanta

Sep 13, 2017

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Senior Analyst, Workforce Strategy and Planning

DoorDash, Inc.

Full-time|Remote|Minneapolis, MN; Austin, TX; Chicago, IL; Denver, CO; Philadelphia, PA; Miami, FL; Atlanta, GA; Tempe, AZ; United States - Remote

Role Overview DoorDash is hiring a Senior Analyst, Workforce Strategy and Planning. This position focuses on using data to improve workforce strategy and support operations across multiple locations. The role can be based in Minneapolis, MN; Austin, TX; Chicago, IL; Denver, CO; Philadelphia, PA; Miami, FL; Atlanta, GA; Tempe, AZ; or remote within the United States. What You Will Do Analyze workforce data and trends to identify opportunities for operational improvements. Develop strategies that support productivity and employee engagement. Work closely with teams from different departments to design and implement workforce plans. Translate insights into actionable plans that help drive business growth. Location Eligible locations include Minneapolis, MN; Austin, TX; Chicago, IL; Denver, CO; Philadelphia, PA; Miami, FL; Atlanta, GA; Tempe, AZ; and remote within the United States.

Apr 15, 2026

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Senior Analyst, Enterprise Risk at Checkout.com | Atlanta

Checkout.com

Full-time|On-site|Atlanta

About Checkout.com Checkout.com powers digital payments for major brands including eBay, ASOS, Klarna, Uber Eats, and Sony. The company processes billions of transactions each year, focusing on making the checkout experience seamless for businesses and their customers. With 19 offices across six continents and headquarters in London, Checkout.com values performance, improvement, and collaboration. Role Overview: Senior Analyst, Enterprise Risk This Atlanta-based position calls for an experienced risk professional to join the Enterprise Risk Management team. The role centers on developing and executing an Enterprise Risk Management (ERM) framework that meets global regulatory standards. Success depends on strong collaboration with internal teams to ensure the framework is implemented effectively. About the Enterprise Risk Management Team The Enterprise Risk Management department sets the risk strategy for Checkout.com’s global operations. Team members work with colleagues across functions, products, and regions to monitor performance and protect the business. The group also prepares management information (MI) reports for committees and boards at both regional and global levels. Key responsibilities within the department include maintaining the Risk and Control register, overseeing business continuity planning (BCP), conducting risk and control self-assessments (RCSA), managing incident processes, and handling regulatory inquiries related to risk. What You Will Do Implement the global Enterprise Risk Management Framework to meet US regulatory requirements. Support risk processes for Third-Party Risk Management and Business Continuity from start to finish. Monitor and update the vendor inventory and associated risk controls on an ongoing basis. Location Atlanta, Georgia

Apr 16, 2026

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Senior Systems Analyst in Cost & Receipt Accounting

Anduril Industries

Full-time|On-site|Atlanta, Georgia, United States

Role Overview Anduril Industries is seeking a Senior Systems Analyst focused on Cost & Receipt Accounting to join the team in Atlanta, Georgia. This position plays a key part in supporting accurate and efficient financial operations within a technology-driven organization. What You Will Do Analyze financial data related to cost and receipt accounting Develop and maintain reports that support accounting accuracy and transparency Work closely with colleagues across departments to improve accounting processes and systems Help ensure accounting practices meet internal standards and compliance requirements Impact The work in this role supports Anduril's broader mission to advance national security through technology. Insights and improvements from this position help maintain strong financial controls and enable the company to operate with precision.

Apr 16, 2026

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Senior Technical Business Analyst - Business Intelligence Focus

Shift4

Full-time|On-site|Atlanta, Georgia, United States; Center Valley, Pennsylvania, United States; Las Vegas, NV; Tampa, Florida, United States

Company Overview Shift4 (NYSE: FOUR) simplifies complex payment systems for businesses worldwide. The company supports billions of transactions each year across a wide range of industries. More information is available at www.shift4.com. Role Overview The Senior Technical Business Analyst - Business Intelligence Focus will join Shift4’s Information Technology Group. This role centers on gathering and interpreting business requirements, then translating them into actionable insights that support information flow throughout the company. The analyst will work closely with stakeholders to define, validate, and deliver business intelligence (BI) solutions. Strong analytical skills, technical expertise, and clear communication are essential to ensure solutions align with organizational goals. This role requires onsite work at one of these Shift4 offices: Tampa, FL; Atlanta, GA; Las Vegas, NV; or Center Valley, PA.

Apr 14, 2026

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Senior Workday Reporting & Analytics Analyst

Shift4 Payments

Full-time|On-site|Atlanta, Georgia, United States; Center Valley, Pennsylvania, United States; Tampa, Florida, United States

Shift4 Payments is looking for a Senior Workday Reporting & Analytics Analyst to help shape reporting solutions that drive business decisions. This role centers on building, refining, and maintaining reports within the Workday platform, supporting teams as they work toward more informed and efficient operations. Key responsibilities Create, implement, and improve Workday reports and analytics tools. Collaborate with teams throughout the company to gather reporting requirements and understand their data needs. Analyze data to deliver clear, actionable reports that support company objectives. Contribute to strategic planning and operational improvements by providing data-driven insights. Work locations Atlanta, Georgia, United States Center Valley, Pennsylvania, United States Tampa, Florida, United States

Apr 21, 2026

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Senior FOIA Analyst at CGS Federal | Atlanta, GA

CGS Federal

Full-time|Hybrid|Atlanta, GA

Join Our Team as a Senior FOIA AnalystEmployment Type: Full Time, Mid-LevelDepartment: Information TechnologyCGS Federal is looking for a dedicated and skilled Senior FOIA Analyst to enhance our team supporting the legal objectives of a major federal agency. In this role, you will leverage your expertise in processing Freedom of Information Act (FOIA) requests, drafting correspondence, and engaging in effective negotiations, among other vital responsibilities.At CGS Federal, we unite passionate and innovative individuals to tackle the government's most pressing challenges using advanced technology. We are eager for candidates who are committed to fostering government innovation, value teamwork, and can proactively identify the needs of others. Our company culture promotes employee support and encourages professional development through diverse learning opportunities.Key Responsibilities:- Evaluate, analyze, and manage incoming and backlogged FOIA requests.- Organize and maintain FOIA request folders for efficient processing.- Input request data accurately into the FOIA tracking system.- Compose response letters and other essential FOIA documentation.- Facilitate negotiations and communications with requesters, FOIA staff, and other stakeholders concerning the requested records.- Act as a liaison with requesters and occasionally other agencies regarding multi-agency records.- Coordinate document searches and identify duplicate records.- Review program records for their relevance and determine release eligibility.- Ensure that released materials comply with applicable exemptions.Qualifications:- A minimum of three years of experience in processing FOIA requests.- Comprehensive knowledge of FOIA regulations, particularly exemptions b(4), b(5), and b(6).- Proven capability in redacting sensitive records, including trade secrets and confidential commercial information.

Mar 4, 2026

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Senior Systems Analyst at CGS Federal | Atlanta, GA

CGS Federal

Full-time|Hybrid|Atlanta, GA

CGS Federal is actively seeking a Senior Systems Analyst to be a key player in our team, delivering comprehensive technical support for a major Federal agency initiative.At CGS, we unite driven, skilled, and innovative individuals to tackle the dynamic challenges faced by the government using state-of-the-art technology. We are looking for candidates who are enthusiastic about government innovation, value teamwork, and can proactively identify the needs of others.We pride ourselves on fostering an environment where our employees feel valued and supported. We promote professional development through diverse learning opportunities.Key Responsibilities:- Develop, manage, and document workflow processes to identify, archive, and delete materials in line with destruction policies and NARA guidelines.- Report to the Contractor IT Manager or Systems Manager, collaborating closely with Government Case Managers and trial attorneys to assess system requirements and propose technical solutions.- Collect and analyze information from consultations to define project requirements and design systems accordingly.- For smaller projects, perform a full range of technical support including program validations and testing.- Conduct systems evaluations and present findings in both formal reports and oral presentations.- Collaborate with COR regarding task orders, personnel assignments, and overall project progress.- Supervise personnel on task orders, ensuring adherence to work standards and that technical designs meet functional requirements.- Ensure timely delivery and quality control of all projects and prepare necessary technical documentation.- Implement and manage configuration management plans.- Facilitate user training sessions and prepare relevant training materials.

Mar 6, 2026

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Senior Technical Business Systems Analyst

CapTech Consulting

Full-time|On-site|Atlanta

CapTech Consulting is hiring a Senior Technical Business Systems Analyst in Atlanta. This position plays a key part in connecting technical solutions with business goals, helping clients reach strong results through technology. Role overview The Senior Technical Business Systems Analyst gathers and analyzes business requirements, translates them into clear system specifications, and works closely with cross-functional teams. The role involves shaping project direction and supporting the delivery of effective solutions for clients. What you will do Collect and document business requirements from stakeholders Analyze requirements to design detailed system specifications Collaborate with technical and business teams to ensure solutions meet client needs Contribute insights that influence project direction and outcomes Location This position is based in Atlanta.

Apr 28, 2026

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Senior eDiscovery Analytics Lead

Contact Government Services

Full-time|Hybrid|Atlanta, GA

As the Senior eDiscovery Analytics Lead at Contact Government Services, you will leverage your legal expertise to support a major federal agency in fulfilling its objectives. This role involves providing technical support for electronic discovery and engaging in strategic and legal processes using Relativity.At CGS, we unite driven, talented, and innovative individuals dedicated to addressing the government’s most challenging issues through advanced technology. We are looking for candidates who are eager to contribute to governmental advancements, value teamwork, and can foresee the needs of their colleagues.We foster an environment where our employees feel valued and supported, encouraging their professional development through various training opportunities.

Feb 25, 2026

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Senior IT ERP Analyst - Order to Cash (OTC)

Hunter Douglas

Full-time|On-site|Atlanta, GA, United States

About the Role Hunter Douglas is hiring a Senior IT ERP Analyst focused on Order to Cash (OTC) processes in Atlanta, GA. This position plays a key part in shaping and improving how our business handles OTC workflows within our ERP systems. What You Will Do Analyze existing OTC processes and ERP configurations Spot opportunities to improve efficiency and effectiveness Implement solutions that strengthen business operations Location Atlanta, GA, United States

Apr 14, 2026

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Senior Analyst, Applications Support

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